My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... Ver más
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Consulta las opiniones de los clientes
This company not only has an excellent product range but also has fantastic customer care both before and after purchase. Their professionalism and product knowledge is unparalleled. They completely u... Ver más
Great experience from an initial enquiry with their customer service. I opted for a home visit of their Rollators, so I could try out various makes and models. To assist me to make the right choice an... Ver más
Wonderful company! Kind, helpful and caring staff. Fast delivery. The By Acre rollator is life changing for me as I have dogs and was really struggling walking them with a stick. The Byacre Overlander... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.
Información de contacto
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Extremely helpful
I recently bought a carbon ultralight rollator, plus travel bag shortly after, and it has definitely lived up to my high expectations. Kim in particular has been extremely kind and helpful on the phone - and especially in swiftly sending out a vital screw that had gone missing. All of which has been greatly appreciated.
This company`s attention to detail
This company`s attention to detail, communication and all things involving customer support make it a company that offers a great worry free experience when buying mobility products. I have no hesitation in recommending them.
Real satisfaction
Excellent customer service in the light of my omission in my original order! My Byacre rollator was delivered exactly as advised so 100% satisfied with Assist Mobility.
An excellent product
An excellent product, lightweight and manoeuvrable and with no sharp edges to catch on things, such as car seats.
Excellent customer service
I recently ordered a walker from Assist Mobility and the included bag was faulty. Assist Mobility contacted me within an hour of me emailing them and explained that they would send me a replacement, but unfortunately they were waiting for new stock from Denmark. They estimated 3 weeks until delivery, and emailed me with confirmation of the replacement and expected delivery. There was a delay in them receiving the stock from Denmark but Assist Mobility did an excellent job of keeping me informed throughout. I never had to chase them for information and I really appreciated their updates. I think Assist Mobility has excellent customer service, they are trust-worthy and I would definitely use them again and recommend to others. Thank you.
Very helpful and products good
Delivery within 24 hours
Delivery within 24 hours. Purchase was straightforward with no issues. Grateful thanks.
Extremely helpful.
I ordered a rollator which had a manufacturers fault I discovered after the 14 day warrantee, I couldn't get through to the manufacturer and Assist Mobility did everything to help me. They sent me out spare parts, when that didn't work they took it in via courier and replaced the walker for a brand new one. Nothing was too much trouble and the customer service was second to none. They understood how important it was for me to have my mobility aid and accounted for it. I would recommend this store to anyone.
Fantastic Customer Service
Brilliant customer service from Assist Mobility. Had ordered a rollator which was required for a certain date (hospital discharge) but was running slightly late. Having discussed with Assist Mobility the urgency of the delivery they managed to arrange a demo model to borrow until my actual order was ready. The demo was also dropped off in person to ensure it got to me by the date it was required, great service.
All Terrain Rollator
What an amazing piece of equipment, no fiddling about with charging batteries, no heavy weight to lift into my car, it weighs only 5 kilos, easy to close up to store and how wonderful that it actually goes over gravel with ease. Customer service second to none, arrived within two days so was mobile after many months of agony with two walking sticks, worth every penny. It is actually ALL terrain and not a figment of the manufacturers imagination. Those who are not disabled have no idea the problems we who are have to cope with. Full marks for this rollator.
The service is absolutely fantastic …
The service from the time of the order to the next day delivery was absolutely fantastic. I had help with the measuring before hand . Everything perfect. Deserves 5 stars!
It was really good they communicated…
It was really good they communicated everything well
Great service when exchanged the colour…
Great service when exchanged the colour of the touch up paint, thank you!
My Rollator
My Rollator
I am delighted with my Rollator it is very sturdy and yet easily manouvreble. I feel secure with it and it keeps me standing straight rather than bending over. The hand rests too are very comfortable for my arthritic hands. So glad I bought it! Thank you
Mrs Olive M Green
Very helpful!
Very helpful, would definitely recommend. I lost a small part on my rollator and a replacement arrived in the post!
Excellent service
Excellent service when my husband had issues with his ByAcre Overland. The company could not have done more to help, Communication was prompt, one email being answered after 9pm!
We certainly would not hesitate to recommend the Assist Mobility, they actually care about their customers and want the best outcomes for them
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