I've received a response within the same day for every email I've sent - much better than some companies who leave you waiting days or weeks!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great response time, came out within 24 hours of my washing machine breaking down. Was fixed the same day, highly recommended
Customer service lady was really helpful, booked me in for a new washer next day
Washing machine problem. Call was answered efficiently. Very good and presenable engineer arrive and quickly assesed repair requirement. Parts were ordered and another very good engier of same standa... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Call was answered very promptly and…
Call was answered very promptly and always spoken in a polite and proffesional manner.
The service was extremely efficient
The service was extremely efficient, the customer services girls made me feel at ease when my machine broke down.
A worthwhile service
Staff were very helpful, ht eprocess worked as described, new machine arrived when promised. A good service.
They delt with my problem straight away…
They delt with my problem straight away cant fault them. When my machine couldent be fixed they replaced it with a new one
Thanks
Clogged up washing machine drawer
My washing machine drawer was clogged up and I couldnt use softeners. I booked a repair and was contacted within 24 hours. The contractor was very efficient, polite and professional.
I would have given 5 X but because I had to pay remainder of my monthly premiums for the year, I feel it isn't a true insurance policy. As I was told by Assure Guard, this is because this isn't insurance, it's 'cover'. Hmm . . .
Impressed
Very fast service, no quibbles and list of replacement options sent almost immediately. Delivery on time as promised.
Too Old to inspect
I reported a fault in my NEFF washer/drier on New Years Eve and was disappointed to be advised when I again telephoned on January 3 that it was deemed too old (8 years approx) for an engineer to call. I was offered a choice of three replacement models, non of which were of a similar standard.
Notwithstanding this contact with the customer service section was always polite informative and professional. All arrangements for the replacement were carried out according to plan although I did think the installation costs were excessive.
Washimg machine
I found the service excellent and a replacement was sent out within a few days.
A Superb Company
I would have no hesitation in recommending this company to my family and friends.
The experience I had was superb. The staff were so helpful and very polite. My problem was solved very quickly.
Washing machine problem.
Washing machine problem.
Call was answered efficiently. Very good and presenable engineer arrive and quickly assesed repair requirement. Parts were ordered and another very good engier of same standard arrive a day later with part, on time, and completed the repairand cleaned up. We were impressed with the attitude and empathy of both men.
Ive been very happy with the service…
Ive been very happy with the service Ive received from Assureguard. The engineer fixed my machine on the spot followed up with courtesy call to check all was still working. Great service and aftercare, really makes a difference.
Very happy
No queuing. Polite customer service. Engineer came to look at my machine just 2 days after my call and repaired it speedily.
Excellent service
I was extremely happy with the service I've received from Assureguard. Speedy fault detection and new machine received shortly thereafter without delay. Would recommend.
I experienced the engineer that…
I experienced the engineer that repaired my washing machine to be very punctual respective and courtesy. He diagnosed the problem with my washing machine quickly and repaired it immediately to a high standard.
I am very happy we the service provision that was provided by Assureguard and I am happy to recommend this provision to family and friends.
Well done guys........... No stress somebody came out and…
No stress somebody came out and assessed the machine as we thought unfortunately it was not practical to repair in this instance but good customer service.
The engineer who came out to the…
The engineer who came out to the washing machine was very knowledgeable and effective He also gave some good advice as to how I might prevent the problem re-occurring Very grateful for this Thank you
very fast & efficient
Very pleased
Very friendly service washing machine delivered on time great service
Good service
Good service, prompt resolution and new washing machine installed, all in 5 days.
Very good service
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








