Aston Hearing Services Opiniones 

91
•
TrustScore: 5 sobre 5

4,9

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Valorada con 5 estrellas sobre 5

Louise did a great job of making my son feel comfortable and reassured when he had his ears waxed. He had two very large plugs of wax removed and was really pleased with how much clearer his hearing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a patient with Aston Hearing for 5 years+, and have always found them to be very professional, courteous and helpful. Yesterday I attended the Thame office to talk with Jenny about a pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Invite to Aston Hearing in Thame for a tea and biscuit morning. Such a fantastic morning meeting up with all the incredible staff and other Clients . Becca was especially helpful when l explained l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having never had a hearing test, apart from wax removal (elsewhere) I was unsure of the procedure. My appointment at Thame can only be described as, delightful. This was in no small part due to the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

Aston Hearing was established in 1989, and we are a family run, independent business that has, over the last 30 years grown organically to offer boutique audiology and hearing aid services from practices throughout the Chiltern’s in Bucks and Oxon. With decades of experience, working with the very latest in hearing aid technology and specialists in microsuction ear wax removal, we support people and their families with all their ear and hearing concerns, including a unique children’s hearing screening and advice service. We are proud that Aston Hearing is one of the most renowned and respected independent hearing consultancy’s in the UK.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(91)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, very professional and welcoming.
Beautiful building amd setting.
Easy to access.
Would recommend.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to share your review. We are delighted to hear that you're pleased with the care and service you received throughout your recent visit. We really appreciate your recommendation and we look forward to seeing you in clinic again soon.

Valorada con 5 estrellas sobre 5

Excellent ear wax removal service

Louise did a great job of making my son feel comfortable and reassured when he had his ears waxed. He had two very large plugs of wax removed and was really pleased with how much clearer his hearing felt afterwards.
I chose this centre because, as a healthcare professional myself, I wanted to know that he would be seen by another healthcare professional. Many of the high-street brands offering earwax removal are not staffed by HCPs, so this was particularly important to me.
Louise was professional, kind and reassuring throughout, and I would definitely recommend the service.

18 de septiembre de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, Victoria. We're glad that your son felt comfortable throughout his earwax removal appointment with Louise. It's great to hear that we could help restore his hearing and we greatly appreciate your trust in our team. Please do get in touch if there's anything else we can do to help.

Valorada con 5 estrellas sobre 5

Aston Hearing are highly professional…

Aston Hearing are highly professional and extremely kind and sympathetic. They managed to fit me in for an emergency appointment before seeing a consultant and advised me to have a wax removal appointment before the hearing test to make sure the hearing test was not impeded. Again, they went out of their way to fit me in for this appointment. Chloe the Audiologist listened carefully to my history and sent my report directly to my consultant in advance of my appointment with him. I felt reassured during my visit and cannot recommend them highly enough.

26 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive service

I have been a patient with Aston Hearing for 5 years+, and have always found them to be very professional, courteous and helpful.
Yesterday I attended the Thame office to talk with Jenny about a problem with one of my ears.I was advised that I needed some ear wax removed but the Thame branch could not do it the same day, but was asked to leave the problem with her and she would contact me.
About 30 minutes later I got an appointment at the Princes Risborough location and was seen by Louise, who removed some wax and also drafted a letter to my GP. Amazing work between the sites.

20 de agosto de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, Michael. We're so glad to hear that you had a positive experience with Jenny and Louise and the teams in Thame and Princes Risborough. Please let us know if there's anything further we can do to help and we look forward to seeing you back in clinic again soon.

Valorada con 5 estrellas sobre 5

So helpful and knowledgeable

So helpful and knowledgeable, Hollie is a credit to you.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you so much for leaving your review, Paul. We are so delighted to hear that you had such a positive experience with Hollie - we're really glad that she was able to help.

Valorada con 5 estrellas sobre 5

Highly Recommended -Brilliant results

Having previously experienced a total nightmare with another ear removal practitioner my experience at Aston was the polar opposite.Very professional and friendly staff were welcoming and very good at helping me relax prior to treatment.Rebecca,the practitioner was absolutely fantastic,caring , extremely efficient and obviously an expert in all aspects of ear wax removal.I am looking forward (!) to my 2nd visit next week to complete the removal of wax from my right ear.Highly recommend anybody nervous or worried about the process of ear wax removal.Thank you very much ,my hearing has already been transformed.! Brilliant service all round

11 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hearing loss sorted!

Wonderful to have skilled help in locating the problem with hearing , carried out in a thoughtful, detailed and friendly environment

5 de agosto de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review. We're delighted we could help and that you had a positive experience with our team. Please do pop in or call us if there's anything else we can do to help.

Valorada con 5 estrellas sobre 5

I attended an appointment at the…Princes Risborough and Thame branches

I attended an appointment at the Princes Risborough Branch where I received a cheerful welcome from Jodie before being greeted by Louise who carried out my annual ear wax removal. Louise mentioned that 5 years had passed since my last Hearing Test and recommended I book an appointment soonest. I was heading in the Thame direction that afternoon and was able to secure an appointment at your branch there. On arrival your Receptionist welcomed me and introduced me to Holly for my Hearing Test. Holly conducted the test whilst explaining all aspects in great detail, concluding with her recommendation that I seriously consider Hearing Aids to improve a pronounced hearing loss. I was very impressed both with her breadth of knowledge and detailed explanations and came away from the appointment much better informed than when I arrived. As always, my visits to Aston Hearing were a pleasure rather than a chore! Steve O’Connell

27 de mayo de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave such a thoughtful review. We're so pleased to hear that your visits to our Princes Risborough and Thame clinics were such positive experiences.

Your kind comments about our Aston Hearing team are truly appreciated, and we're so glad that you felt well looked after.

We are committed to ensuring that our patients feel supported and informed, and it's great to know we achieved this for you. Thank you for choosing us, and please do get in touch if there's anything we can do to further support your hearing and ear care.

Valorada con 5 estrellas sobre 5

Brilliant Service and Customer Experience

From start to finish Jenny made the whole process very smooth and easy, I am very happy with the result and would thoroughly recommend the services. Thank you to all the staff and their VERY smiley faces at every visit.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you so much for your lovely review.

We’re delighted to hear that Jenny made the whole process feel smooth and easy for you, and that you were happy with both the experience and the outcome. I’ll be sure to pass your kind comments on to Jenny and the rest of the team — they’ll be especially pleased to hear their smiley faces made such a positive impression!

Thank you again for your recommendation and for choosing Aston Hearing.

Valorada con 5 estrellas sobre 5

Bruce

My hearing has been in the hands of Aston Hearing for some 12+ years from the early days of solely wax removal to hearing tests and eventually hearing aids. I stumbled upon them as they were convenient being on my route to work. How fortunate I was! I credit them for not allowing my hearing to compromise
my life. My latest hearing aids are a technology masterpiece expertly and caringly prescribed by Hollie who is also a hearing aid wearer. Who better to advise on the many aspects of hearing and available hardware?
Aston Hearing are as competent as they are pleasant people.
Also thank you Cassie for keeping my ears nice and clean!

10 de febrero de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, Bruce. We're so glad you have stuck with us for more than 12 years at Aston Hearing. We're delighted to hear your wonderful feedback for Hollie and Cassie and that you feel genuinely looked after by us - that's music to our ears and what we are all about. Please do pop in again, or give us a call, if there is anything further we can do to support you, now or into the future. Take care and we look forward to seeing you back in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

This is the second appointment I’ve had…

This is the second appointment I’ve had with Aston hearing in Saunderton, I have found the experience to be very professional and very friendly staff.
I would have no hesitation in recommending this company

22 de abril de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, Chris. We're delighted to hear that you feel well looked after by the team and that we've been able to help with your hearing and ear care. Please do pop back in to see us, or give us a call, if there's anything further we can do to help. We look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

There is always a certain amount of…

There is always a certain amount of trepidation when going for something like a hearing test. I need not have worried, Chloe immediately put me at my ease and took me through the whole process in a both professional and friendly manner. She explained how I would need to adjust to using my new hearing aids and explained the support from Aston Hearing going forward. I couldn’t be more pleased.

25 de marzo de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, John. We're so glad to hear that you were looked after by Chloe at your hearing test with us at the Grange in Princes Risborough. We look forward to seeing you again very soon.

Valorada con 5 estrellas sobre 5

A pleasant and thorough consultation

I attended the Princes Risborough (Saunderton) site for a hearing test with audiologist Chloe. She was very thorough and asked about all aspects of my hearing before doing the actual testing. She explained the results very clearly and highlighted a potential issue and referred me for an MRI scan before selecting and supplying an aid. I think this highlights the in-depth testing and ensuring all aspects have been checked out rather than just ‘selling’ a hearing aid.
Very impressed with such thoughtful treatment.
And…having the Grange restaurant on site too is an excellent addition to make the whole experience a pleasant one.!

25 de febrero de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, Graham. We're glad to hear that you had a positive experience with Chloe and the team in Princes Risborough and that we could offer the right advice. Please do come back to see us if there's anything further we can do to help. ^CW

Valorada con 5 estrellas sobre 5

Aston Hearing at Saunderton.

My wife and I visited Aston Hearing at Saunderton, Hearing Dogs for the Deaf. As usual the service and treatment was excellent . The procedure was carried out very professionally by Louise, who explained each action very carefully and clearly.

25 de febrero de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave your review, Brian. We're so glad you had a positive experience with us and we hope to see you again soon. ^CW

Valorada con 5 estrellas sobre 5

Ear Wax Removal

I visited the Thame clinic recently for ear-wax removal following unsuccessful attempts to get my GP surgery to take an interest in my painful right ear. Cassie did a great job removing the wax but noticed an infection and possible bone abnormalities within the ear canal. She sent a referral to my GP asking the surgery to prescribe antibiotic spray for the infection and for an onward referral to ENT for investigation of the bone growth abnormalities.
The GP surgery clearly have great faith In Aston Hearing as they prescribed the antibiotic spray, which cleared the infection within 1 week, and referred me to ENT! Subsequently I've had an appointment with an ENT consultant, a CT scan on my ears and have an appointment for follow-up with the consultant to review the scan results.
All this has taken place in a short period of time due to the professionalism of Aston Hearing and their great patient follow-up. I cannot thank them enough and would certainly recommend them to anybody who is thinking about ear wax removal and/or the condition of their ears.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you so much for taking the time to share your experience, Tony.

We are very pleased that Cassie was able not only to provide relief through earwax removal, but also to identify that something further needed attention. Careful assessment is an important part of every appointment, and we are glad that the referral and follow-up support helped you access the treatment and specialist review you needed so quickly.

It is reassuring to hear that the prescribed treatment resolved the infection and that you are now under the care of an ENT consultant for further investigation. We hope your follow-up appointment brings clarity and positive news.

Thank you again for your kind recommendation. We will be sure to share your feedback with Cassie and the team in Thame. If you need any further support, we are always here to help.

Wishing you the very best with your continued care. ^CW

Valorada con 5 estrellas sobre 5

Five star service

If you are having issues with your hearing I can thoroughly recommend Aston Hearing who provide a five star service. I have been a client for many years and attend the clinic at The Grange. My audiologist Chloe has recently provided me with a new set of re-chargeable hearing aids and took great care to ensure that they were comfortable and the sound quality was set at the correct level for me. This company are very professional and caring and Kieran on reception will always greet you with a friendly smile.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us your review, Peter. We're so glad to hear that you had a positive experience with us at The Grange and that Chloe and the team were able to offer the right support. Thank you again and we look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

Great Service

The receptionist was welcoming, Hollie (the audioligist) was very prompt, put me at ease, answered all my questions clearly, explained the 'cros' requirement and I am now proceeding with a hearing aid.

5 de enero de 2026
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave such a kind review, John. We're glad to hear that you found the right support with Hollie and the team in Thame and we look forward to seeing you in clinic again very soon. ^CW

Valorada con 5 estrellas sobre 5

Exceptional service

From first contact, I have had exceptional service. During my first conversation, they listened to the issues I was having with my (then) current hearing aids from another supplier and booked me in with Les in Amersham.
Les was extremely thorough and gave excellent advice in a professional but friendly manner. I have since bought new hearing aids from Aston Hearing, tailored to my requirements and preferences and the difference is like night and day. I have had a follow up after wearing them where Les fine tuned them based on my real world usage and my only regret is not going to them sooner.

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave such a thoughtful review, James. We're so glad to hear that you found the right support with Les and the team in Amersham and we hope your new hearing aids are working well for you. Please do pop in to see us if you need any additional support or adjustments and we'll be happy to see you. Thanks again! ^CW

Valorada con 5 estrellas sobre 5

A fantastic business!

A wonderful group of people to deal with.

Professional, pleasant, friendly and always keep a promise.

Thank you.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us a review, Paul. We're so glad to hear that you've had such positive experiences with us in Amersham and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

I am in a trial period for my hearing…

I am in a trial period for my hearing aids and inevitably have numerous questions regarding their suitability. Hollie has been extremely helpful and offered many reassuring & constructive comments, regarding my doubts.
The service I have been given has been first class and I would happily recommend this company to anyone with hearing difficulties.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you so much for your kind review! We are delighted to hear that Hollie has been so helpful and that you have had such a positive experience. Your feedback means a great deal to our team, and we truly appreciate your recommendation.

**The trial period mentioned refers to our 60 day money-back guarantee, which allows customers to try their hearing aids with complete confidence and return them within 60 days if they are not entirely satisfied.

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