Aston Hearing Services Opiniones 

91
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Louise did a great job of making my son feel comfortable and reassured when he had his ears waxed. He had two very large plugs of wax removed and was really pleased with how much clearer his hearing... Ver más

Valorada con 5 estrellas sobre 5

I have been a patient with Aston Hearing for 5 years+, and have always found them to be very professional, courteous and helpful. Yesterday I attended the Thame office to talk with Jenny about a pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Invite to Aston Hearing in Thame for a tea and biscuit morning. Such a fantastic morning meeting up with all the incredible staff and other Clients . Becca was especially helpful when l explained l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having never had a hearing test, apart from wax removal (elsewhere) I was unsure of the procedure. My appointment at Thame can only be described as, delightful. This was in no small part due to the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

Aston Hearing was established in 1989, and we are a family run, independent business that has, over the last 30 years grown organically to offer boutique audiology and hearing aid services from practices throughout the Chiltern’s in Bucks and Oxon. With decades of experience, working with the very latest in hearing aid technology and specialists in microsuction ear wax removal, we support people and their families with all their ear and hearing concerns, including a unique children’s hearing screening and advice service. We are proud that Aston Hearing is one of the most renowned and respected independent hearing consultancy’s in the UK.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(91)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From the moment you walk in the door…

From the moment you walk in the door you are welcomed and treated in a warm and friendly professional manner.

13 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us a lovely review, Terry. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

My worries about abrupt hearing loss dispelled....

I was concerned about a doctor's referral I'd received about my hearing last week and decided to have a check with Aston Hearing at the Grange, Saunderton.
The whole experience was very thorough and professional; from the receptionist who was very attentive on the phone and personable when I arrived, through to the visit where I was attended to by Louise and Chloe.
Everyone had a great manner and I only wish that other services could take a leaf out of their book.
Well done and thank you all.

22 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us a review, Gay. We really appreciate it! Thank you for your kind comments and we will be sure to share with Chloe, Louise and the whole team at the Grange. We look forward to seeing you again soon.^CW

Valorada con 5 estrellas sobre 5

Audiologist (Chloe) was excellent

Audiologist (Chloe) was excellent, very professional and knowledgeable, attended to all concerns raised and helped me choose a solution with no pressure that has so far had an amazing impact.
The setting is excellent, easily reachable, providing a calm and serene experience.
Five stars for everything

15 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us your review, Paul. We really appreciate it and we're glad to hear that you received excellent care and support from Chloe. We look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

Excellent service

I was passing the Thame branch and decided to pop in to enquire. The helpful lady at reception explained the service clearly and even checked my ears there and then to confirm I didn’t have a build-up of wax. She then booked me an appointment for a hearing test.
When I returned, I saw Hollie, who thoroughly investigated my concerns before carrying out the test. Thankfully, everything was normal for my age.
Highly recommend this service — professional, friendly, and a great reminder of how important it is to look after your hearing.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us your review, Mrs Wilkins. We're glad to hear that you found the right care and information from our team and we hope to see you again should anything with your hearing change. Kindest regards. ^CW

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, and painless.

15 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us such a lovely review, Diana. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Very effective, able and charming

My hearing issue was excellently reso
lved. The two practitioners were very knowledgeable, skilled, helpful and charming. Many thanks.

9 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us such a lovely review, Laurie. We really appreciate it and we look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

Highly recommended

Excellent service I have attended both Amersham and Thame and both equally good. Thame is more convenient especially with HS2 works going on. I am always greeted and treated well by friendly staff. I highly recommend

14 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us a lovely review, Mr Collis. We're glad to hear that you had a positive experience with us in both Amersham and Thame and we look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

First rate service

Have had several visits for up-to-date hearing test and new hearing aids. Very friendly and helpful service, always punctual. Would recommend.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to leave us a lovely review, Nikki. We're glad to hear that you had a positive experience with is in Thame and we look forward to welcoming you back to the clinic soon. ^CW

Valorada con 5 estrellas sobre 5

Great advice

Great advice. No pressure sales and friendly, caring staff. Thank you!

16 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to give us your review, and for your kind words - we really appreciate it. ^CW

Valorada con 5 estrellas sobre 5

Staff excellent

Staff excellent, treatment excellent, ambience excellent, no more to add- thank you everyone

15 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for taking the time to give us your review - and thank you for the kind words. We hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

All possibilities discussed, very friendly staff

I needed to visit unexpectedly as my hearing aid box didn't appear to be working properly. Both Kieran and Chloe were very helpful trying to investigate matters, not assisted by the fact that their own computer system was misbehaving! While I may end up needing to purchase a new box, I felt that my visit was well worth while.

14 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for sharing your feedback. We are so glad Kieran and Chloe were able to help and explore all the options with you even with a few computer hiccups along the way! We really pleased to hear you found your visit worthwhile.

Valorada con 5 estrellas sobre 5

Excellent customer experience

Last year I suffered a very sudden, acute hearing loss. I had an emergency appointment with Jenny at Thame who told me I needed to be seen urgently at hospital. She wrote a very detailed referral letter and even took time to speak with a consultant to tell him I was being referred, along with a proposed treatment plan. Over time, some of my hearing returned, but not to an acceptable level which necessitated me having a hearing aid. I have had several appointments with Aston Hearing in Thame and the service and customer care I have received has been absolutely excellent. I now have an Oticon hearing aid which is not cheap, but is an excellent product which now means I can hear again to a good standard.
The service provided by all at Aston Hearing has been excellent, but I must make special mention of Hollie and Jenny (in particular) who guided me through the process. I can't thank them enough for their advice and guidance through what has been, at times, a worrying process.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for sharing your experience. We are delighted to hear that Jenny, Hollie, and the Thame team were able to provide the care and support you needed during such a challenging time. It’s wonderful to know your new Oticon hearing aid has made a meaningful difference and helped you regain confidence in your hearing. We truly appreciate your kind words and trust in Aston Hearing.

Valorada con 5 estrellas sobre 5

Hollie made the experience so easy and…

Hollie made the experience so easy and relaxing. She was an absolute pleasure to talk to and made the process so easy. She took the time to explain everything clearly after too. Lovely to meet you Hollie.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for your kind words! We are delighted to hear that Hollie made your experience so comfortable and positive. It’s wonderful to know she took the time to explain everything clearly and helped make the process feel easy and relaxed. We will be sure to share your lovely feedback with her.

Valorada con 5 estrellas sobre 5

Now I can listen to music again

I was finding I couldn’t either listen to music or play my violin whilst using my old hearing aids. Chloe took infinite trouble over several weekly visits to which I took my violin, subtly adjusting the new hearing aids until she solved the problem.

14 de enero de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for your lovely review, Lindy. We're so glad to hear that Chloe offered the right support and that you are able to enjoy your violin again. Please do pop in if you need any further adjustments and we look forward t seeing you again soon! ^CW

Valorada con 5 estrellas sobre 5

A great experience

I went to the Thame clinic for a general hearing assessment and advice about tinnitus. I was seen by Hollie and was very impressed with her knowledge and thoroughness. She was very efficient and personable, and I learnt so much about hearing in general. The whole experience was a delight. I would highly recommend Aston Hearing.

10 de septiembre de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for your lovely review, Peter. I'm glad that Hollie was able to offer the right support and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Wonderful support with my first hearing aids

I was nervous about needing hearing aids but I needn’t have worried because Aston Hearing made the whole experience comfortable and effective. My Audiologist, Hollie, was so competent and encouraging. She built up my confidence in using my aids and I feel I can always go to her for support. This friendly, efficient approach is true of all the staff at Aston. As soon as I went in through the door I knew I had come to the right place. Thank you.

15 de agosto de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for your wonderful review, Elizabeth. We're glad to hear that Hollie was able to provide the right support and that you were made to feel so welcome. Please do let us know how you get on with your new aids and do pop in again if you should need any extra support. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Quick professional

Quick professional. Excellebt all round as before

11 de agosto de 2025
Opinión espontánea
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Respuesta de Aston Hearing Services

Thank you for your lovely review, David. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Always helpful & pleasant.

Always helpful & pleasant.

11 de julio de 2025
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Respuesta de Aston Hearing Services

Thank you for your review, Margaret. We look forward to seeing you in clinic again soon. ^CW

Valorada con 4 estrellas sobre 5

Knowledgeable and understanding…

Knowledgeable and understanding audiologist who performed tests professionally and gave a good summary of the results and what hearing aid options would be suitable.

15 de julio de 2025
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Respuesta de Aston Hearing Services

Thank you for your kind review, Peter. We're glad we were able to provide the right support and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Making of molds for ear protection…

I had an appointment for ear protection with James. The appointment was on time with being extremely professional and courteous at all times.

17 de julio de 2025
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Respuesta de Aston Hearing Services

Thank you for your lovely review, Roy. We're glad we were able to offer the right kind of support and we look forward to seeing you again soon. ^CW

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