If you arent an perfect easy prescribe and ignore case they wont help you
Dear Matthew,
Thank you for sending us additional information about your ADHD history and treatment, i.e. the diagnostic assessment and the latest clinic letter from the NHS Adult ADHD service. Thank you also for updating us on your latest GP visit and letting us know how you are currently feeling. I have taken some time to review all of the information you provided in addition to the consultation we had last Friday, 17.04.26. I have also discussed the complexities of your situation and medical history with my senior MDT colleagues. We have come to the conclusion that we are not sufficiently equipped to meet your complex needs with the type of service we provide remotely. We believe that your needs would be best met in a collaborative, comprehensive and coordinated approach by local services, overseen by your GP and involving Neurology, ADHD, ? Cardiology and Mental Health. The latest letter from your local ADHD service which you sent to us reads that they are concerned for your wellbeing and seemed open to working with you.
We thank you for approaching us for ADHD treatment input and we are sorry that we are unable to offer our input.
We wish you all the best and we hope that you will be able to reconnect with the local services for a joint up approach. We are happy to re-imburse you the consultation fee of £ 75,- if you would like.
Kind regards
Dr Dietmar Hank
I came to them as a last hope because the NHS had failed me. They left me in pain for 3 months without an answer in agony. The result... I was told to go back to the service they were aware had been letting me suffer for 3 months.
This company is only about profits. If you have a complex case or are desperate and in need of help, look elsewhere or just give up entirely. That's apparently your only option.
Update 25/7/26 - still unable to walk and in daily pain...
Update — 25 July 2026:
It has now been over three months since Attention to Health confirmed my diagnosis and sent me back to Coventry and Warwickshire Partnership NHS Trust, on the basis that local services "seemed open to working with you." They were not.
Since then I have met every single condition CWPT set for reinstating my medication — full cardiology workup, blood checks, urinalysis, ongoing GP monitoring — one by one, on their terms. It made no difference. My prescription is still not reinstated.
Attention to Health's stated justification for turning me away was that a joined-up approach overseen by my GP, involving the very service that had already failed me, was in my best interests. That justification has now been directly disproven by months of evidence. There was no joined-up approach. There was no continuity. There was a private clinic passing a complex, deteriorating patient back into a system it had been told, in writing, was already failing him — and then stepping back from the outcome entirely.
Since being turned away I've had an Achilles tendon rupture requiring surgery, multiple A&E attendances, and I'm now housebound. None of this was unforeseeable — it was in the material in front of them when they made the decision.
A £75 refund doesn't undo any of that.
If you have a complex case, or you're desperate because nothing else has worked, don't expect this clinic to actually get you help. They'll assess you, agree you meet the criteria, and hand you straight back to the system that failed you — with nothing to show for it once it turns out, as it has, that nobody on the other end was actually open to working with you.
Easy, low-liability cases only. That's the business model.
Reply to their response:
Your reply focuses on the four days between my consultation and your outcome letter, and states it isn't accurate to say your service left me without support "for several months." That was never the claim. The claim is that you reviewed my full history, confirmed my diagnosis, and referred me back to a service you were told was already failing me — and then took no further responsibility for what happened next. Three months later, "seemed open to working with you" has produced nothing. No prescription. No continuity. No follow-up from you to check whether the plan you proposed had actually happened.
You describe the decision as being in my best interests. An outcome can't be in a patient's best interests if it was foreseeably going to leave him without treatment indefinitely — and it did, on information you had in front of you at the time. That's not hindsight.
17 de abril de 2026
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