Friendly staff guided me through the process ... perhaps not as straight forward as some lenders might suggest ( more like a roast than a stir fry) but the support from the Athena guys pushed the pr... Ver más
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Consulta las opiniones de los clientes
Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was... Ver más
Changing home loans was made easier knowing that Athena was easy to contact quickly and easily if needed. I appreciate their email and messaging services for this. I love their product that gives a re... Ver más
Applied for refinance loan with Athena. Overall easy experience. Just be mindful that being an online only setup some information on the web app may not appear right away when uploaded. Athena team wa... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Athena Home Loans
Escrito por la empresa
Información de contacto
347 Kent Street, 2000, Sydney, Australia
- 133535
- hello@athena.com.au
- athena.com.au
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Very efficient and organised
We had a great experience and highly recommend Athena Home loans. Our application was approved in a timely manner with settlement a few weeks later.
We had a great experience. From application to settlement Athena can not be faulted.
Super easy process and great service
Home loan refinance quick easy & professional.
I found the website easy to use for my initial loan request. Athena staff got in touch quickly & were efficient & friendly to deal with. Documents were emailed & whole experience was smooth and hassle free. Quick approval and settlement process. I recommend Athena for their professionalism and service.
I now have 2 of my refinanced mortgages…
I now have 2 of my refinanced mortgages with Athena. I really like the App & the functionality to see what your loan details are.
Athena is very easy to communicate with - especially via text & email - they make it easy, step by step & its quick.
This is of course in addition to good rates. I like the flexibility to make additional payments.
Lighting fast approval and settlement
From approval to settlement was lightning fast. Their support team seems to be very prompt and you don't really need to get on the phone to speak to anyone which is I really like. They promptly follow up on sms/emails. If you are looking to get on a home loan quickly Athena is hands down the best!
I do not have anything bad to say about…
I do not have anything bad to say about my amazing experience with Athena, love you guys. Keep up the humour, nothing better than a good laugh. Keep up the great work.
Easy
Easy, friendly, great communication by email, phone and txt.
Very good after settlement communication of repayments.
I'm self employed and my loans usually take a long time to be reviewed before they settle. This has been the bestoan experience I've ever had. I'm an Accountant, do I help clients with loans all the time.
Transparency
Transparency, straight forward, easy to work with. I look forward to working with the Athena Team.
Welcome to the 21st Century
I've tried for home loans in the past with mortgage brokers and banks. All were horrible, inefficient, and one failed due to incompetence.
Not so with Athena. Start to finish, it was no muss, no fuss. It actually felt like we might finally be in the 21st Century. Thanks Athena!
So easy to deal with
So easy to deal with. Kept me up to date at all times. Highly recommended!!
Made it so easy
Made it so easy! Straightforward and kept me informed every step of the way.
I get you need to keep staff numbers…
I get you need to keep staff numbers down to maximise profit and make the entire process on line, but I like having more human interaction
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Goodbye
After 2 years as a customer I recently refinanced out of Athena
Uncompetitive in todays high interest rate economy. Athena was great when cash rates were low, they had one of the lowest rates on offer … but as the cash rate has fast risen the are struggling to remain attractive and competitive to other lenders (and I’m not comparing them to other banks honeymoon rates)
Athenas marketing is also getting old. Today most bank now offer no fees loans and will easily give existing customers the same rates as new customers
Good bye Athena

Respuesta de Athena Home Loans
Much better than the others
Friendly staff guided me through the process ... perhaps not as straight forward as some lenders might suggest ( more like a roast than a stir fry) but the support from the Athena guys pushed the process along. By old lender said 20+days but it happened much quicker once we were at settlement stage.
The app seems pretty straight forward and useful and the loan itself seems super flexible to allow extra payments etc.
No fuss
No fuss, very smooth process, everything was handled quickly with very little back and forth. Interest rates were much more reasonable than the big 4.
Great communication and willing to help
No longer competitive
No longer competitive. Draw you in with low interest rates then fail to hold that position and become uncompetitive with high rates. Forcing you to pay the loyalty tax.
The response is not correct, and what all lenders say as they charge much more after drawing in customers at a low price launch.
Fact: Athena has increased its rates MORE than the rba increases.
Fact: As the rba rates went up that enables other banks to not only hold but many have increased by less than the RBA. As they are earning much much more interest in total.

Respuesta de Athena Home Loans
Excellent support experience
Excellent support experience. Athena were always keeping me up to date and quick to respond to any questions.
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