At Home Dental Opiniones 

301
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Rang 3 weeks ago and was told I needed to speak to a clinician. Still waiting and have been told that they don’t spend all day and the telephone ! Was made to feel if I made an appointment I would ge... Ver más

Valorada con 5 estrellas sobre 5

I initially rang on 22/06/26 about a query regarding my elderly aunt’s teeth and informed that I would get a phone call from a clinician. But this didn’t happen, so I rang today 24/06/26 and spok... Ver más

Valorada con 5 estrellas sobre 5

We have been using At Home Dental at our care home (The Fleet Care Home) for a fair while now and over that time welcomed many members of their exceptional team! On todays visit we had the pleasure of... Ver más

Valorada con 5 estrellas sobre 5

I didn’t realise how much dental work can be done at home until my husband became very ill and is under palliative care at home. The team that came were so professional - but very friendly. Really ver... Ver más

Información sobre la empresa

  1. Dentista

Escrito por la empresa

At Home Dental is a unique dental service that delivers a full range of dental services directly to your home, care home or work place.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(301)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I phoned today to book an Home visit…

I phoned today to book an Home visit for the first time for one of our service user’s the lady at reception was amazing very friendly polite and extremely helpful she explained the whole process I was very pleased

25 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Let down

I feel like I’ve been let down by reception team not understanding my needs. And suggesting me to go else where for treatment was because they thought I was being awkward when it was because I have trouble explaining myself.
I have emailed a couple of times for responses but I still feel let down.
Shame as the dentist and other staff have been amazing. But that trust has now gone.

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

At Home Dental came to visit our Dad in…

At Home Dental came to visit our Dad in his care home. The dentist and the assistant spoke directly to Dad, making him feel comfortable for his initial screening check-up. It was great to hear his teeth were in good condition and the care home staff are looking after the teeth. We won't have follow-up only because his teeth are in good condition and he doesn't eat solids, so there is little risk. He he would eat, then we would sign up.

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Anjali and Sally visited woodlands park…

Anjali and Sally visited woodlands park care center today they were so great with all of our residents nothing was too much trouble they spoke to each resident as a individual asked them about their day and previous jobs they had done in the past they took the time to listen to them all of our residents were very happy with the service they received today . Absolutely brilliant service we are glad as a home they visited and look forward to there next visit.

28 de enero de 2025
Opinión espontánea
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Respuesta de At Home Dental

Thank you so much for leaving such a glowing review of our dental team's visit to Woodlands Park Care Centre earlier this week. We work with lots of elderly patients and enjoy getting to know them while we carry out their check-ups and treatments. It's wonderful to hear such positive feedback, which has been passed on to our team. We appreciate you taking the time to review us.

Valorada con 5 estrellas sobre 5

Julie's pleasant and efficient manner

The pleasant and efficient manner of both Julie and Kirsty. Also Julie's voice was clear and audible to my husband. Audibility and clarity of voice makes a huge difference to my husband who is very deaf. We would like them to come next time. Anne Baring

7 de enero de 2025
Opinión espontánea
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Respuesta de At Home Dental

Thank you Anne for leaving such a lovely review of Julie and Kirsty from our Portsmouth dental team. Thanks so much for sharing your experience with us and we are so pleased that you were happy with our service.

Valorada con 5 estrellas sobre 5

Home dental

Hannah visited me today for dental treatment and it was the best dental experience I've ever had!
I find it hard to visit the dentist due to disability and she was able to treat me whilst in bed! Jake Scott

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great professional teams

Great communication, really helpful and speedy appointment. They couldn't have been nicer, and in my opinion well priced. I highly recommend them.

1 de noviembre de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you Jo for the wonderful five star review! We're so pleased that you found the team helpful and friendly. We look forward to seeing you again and appreciate your having taken the time to review us.

Valorada con 1 estrellas sobre 5

What a rip off

What a rip off!
Expensive, unnecessary treatment delivered to vulnerable pensioners.
Would not use again

1 de octubre de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you for taking the time to leave your review and we are so sorry that you are not happy with your experience with At Home Dental. We value each of our customers and aim to deliver the best dental care to people within their own homes, particularly older people and those in care homes. We aim to be fully transparent with our pricing and to inform patients of costs prior to any treatment being carried out or booked in; our pricing is also displayed on the 'Fees' page of our website. We do apologise if you were disappointed with the cost of treatment on this occasion and would welcome you to contact our team to discuss, as we want you to be happy with your experience with At Home Dental.

Valorada con 5 estrellas sobre 5

Amazing serivce for all.. Work from home 38YO

Excellent service and so happy I used this. I work from home and was great to not have to leave the house and disturb the working week. Anna & Nurse (Portsmouth) did an amazing job and made it painless and superb job. Highly recommended

16 de octubre de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you so much Natalya for the wonderful review of Anna and our Portsmouth team. It's excellent to hear that your experience was painless and the team really appreciate your kind words. Thank you for taking the time to review us.

Valorada con 5 estrellas sobre 5

David's Dental Treatment

David seems quite satisfied and happy with his treatment so therefore we as a family are satisfied. Thankyou.

17 de octubre de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you Adam for having taken the time to review our dental team. We are so pleased that David is happy with his treatment and look forward to seeing him at his next appointment. We greatly appreciate your having taken the time to review us.

Valorada con 2 estrellas sobre 5

Thank you for attending

Thank you for attending, Not very pleased however, on this occasion. I will communicate directly with At Home Dental.

20 de septiembre de 2024
Opinión espontánea
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Respuesta de At Home Dental

I'm so sorry to read this review but appreciate you reaching out to us. Our team would like to get in contact to help in any way that we can and better understand your experience. Please do reach out to our reception team on 0808 169 4546 and we will be pleased to assist. Alternatively, drop us an email with your details and we will call you.

Valorada con 5 estrellas sobre 5

They were excellent

16 de septiembre de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you so much Alexandra for your five star review. We're so pleased that you were happy with the service that our dental team provided.

Valorada con 5 estrellas sobre 5

Great Service

At Home Dental very impressive service honest advice courteous people.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you Kevin for the heartfelt review, saying how our team are honest and courteous. We appreciate your kind words and taking the time to review us.

Valorada con 5 estrellas sobre 5

Excellent service from the At Home…

Excellent service from the At Home Dental team for the fitting of a new denture for my 99 year mother in a care home. She is very happy with her new teeth, thanks very much.

28 de agosto de 2024
Opinión espontánea
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Respuesta de At Home Dental

We really appreciate your taking the time to leave us this fabulous review Mr Bell. We are so pleased to have been able to provide dentures for your Mum that she is so happy with. Thank you for taking the time to review us!

Valorada con 5 estrellas sobre 5

Very positive experience in a dementia unit

Very positive experience in a dementia unit. I visited later in the day after Syd had had a deep cavity filled. When I asked him how it was he explained in his own way how clever they were and that they had done a great job. I had a telephone call plus email explaining what was going to happen, then what had happened including the next steps. So far very happy.

28 de agosto de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you Jane for taking the time to leave this five star review. We are so pleased that our team were able to explain things clearly and help Syd in the dementia unit.

Valorada con 5 estrellas sobre 5

Arrived 0n time

Arrived 0n time, very friendly and caring service. Would use again.

22 de agosto de 2024
Opinión espontánea
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Respuesta de At Home Dental

It's great to read your five star review Peter. I'm glad that you found our team to be friendly and caring. We look forward to seeing you next time! Thank you for having taken the time to review us.

Valorada con 5 estrellas sobre 5

Sensitive interaction with my husband who has Alzheimer’s

At home dental interacted with my husband very sensitively. He has Alzheimer’s and can be unpredictable. When they visited him in his care home for a second dental appointment and he refused any further treatment, they didn’t force the issue and only charged me a reasonable call out fee. I found them to be very professional and good communicators. It is very helpful for me to know that such a “visit dental patients within their care home” service exists, as taking my husband to a new dentist out of his usual surroundings could be problematic.

19 de agosto de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you Alison for taking the time to leave us this lovely review. We work with a lot of elderly patients, many of whom have Alzheimer's. We are pleased that you found our team to be sensitive and professional. Thank you for taking the time to give us this lovely feedback, it's much appreciated.

Valorada con 5 estrellas sobre 5

A Dental Service for those at home unable or unwilling to visit a surgery

I utilised the services of At Home Dental to carry out an oral hygiene check on my 94 year old mother who is in residential care in Bracklesham Bay after she suffered a broken off tooth.

Due to my mums health and her age she was unwilling to travel to a dentist surgery.

Mum was seen in the comfort of her room at the home by Roseanne and Maisie of At Home Dental.

These ladies were excellent in the way in which they communicated, reassured and dealt with mum, explaining what they were doing the situation that they found after a full oral check. X-Rays and photos were taken which were forwarded to us to allow us to review and decide on any action that mum felt willing to proceed with.

For those of nervous disposition or who are aged or informed and concerned about what the problems may be this relaxed and informative way of handling the process is very reassuring especially as this all happens in their “home”

I think that we have been very lucky to have found At Home Dental and especially Roseanne and Maisie and can heartedly recommend their services

12 de agosto de 2024
Opinión espontánea
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Respuesta de At Home Dental

Thank you Bill for your kind words about our dental team's visit to your Mum's home at Bracklesham Bay residential home. We are so pleased that Rosanne and Maisie were reassuring and set your mum at ease during her appointment. Thank you for taking the time to leave this wonderful feedback, which has been passed on to the team.

Valorada con 5 estrellas sobre 5

new dentures at 92years old

My 92year old mum has recently had new top dentures made for her the dental technition and the nurse were both very kind caring undestanding and helpful with both myself and my mum.The denture plate fits very well and the teeth are a great match with her own.Also mums experience with the dentist was very good and not trumatic as she is quite a nervous patient.
my only issue was being able to contact the reception team as they seemed to be extreamly busy
the other problem was being able to give a shorter time scale as to when they would arrive at the care home only due to the fact that mum wanted me to be present at her appointments.

13 de agosto de 2024
Opinión espontánea
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Respuesta de At Home Dental

We are so pleased that your mum is happy with her new dentures Julie, and that both you and your Mum found our team to be caring and understanding. It can be difficult for us to give an exact appointment time due to travel time between patients (especially in the Summer months when the Devon roads can be very busy!). We don't always know the full extent of treatment required by a patient prior to arriving, and this is why we have to keep our appointment times somewhat flexible. We are so sorry this has inconvenienced you. We look forward to seeing your mum again at her next appointment!

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