Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am using the verifier for a long time now and it is amazing. We run multiple campaigns so we needed a standalone tool to verify bulk email lists.It is fast, it is precise and we also have many optio... Ver más

Valorada con 5 estrellas sobre 5

Я веду несколько проектов, и все компании, с которыми я работаю, используют в своем бизнесе имейл-рассылку. Я не профи в этом вопросе, но знаю, что надо поддерживать хорошую репутацию почты отправител... Ver más

Valorada con 1 estrellas sobre 5

Ужаснейший сервис, точнее сказать никакого сервиса нет. НЕ рекомендую делать рассылку смс здесь. Из 227 смс, дошло только 97. Деньги сняли, как за 227 смс. На вопрос почему, как всегда ожидайте...Скол... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Я работаю в компании, которая предоставляет онлайн курсы. Нам было нужно как-то уведомлять клиентов о скидках, акциях и спецпредложениях. Для рассылки писем мы выбрали ePochta Mailer и не пожалели. Мы... Ver más

Información sobre la empresa

  1. Proveedor de servicios de email

Escrito por la empresa

Wide range of email marketing software including email extractor, bulk email sender, email harvester, email verifier, list manager and other mass email software.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Все супер!

Пользуюсь уже целый год и ни разу не подвели, не понимаю почему такие плохие отзывы! Регулярные скидки и отличная техподдержка.

24 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought the email scraper and it is…

I bought the email scraper and it is garbage. It crashes on my powerful Alienware Area 51 laptop at just 10 threads. The software is very heavy on the computer resources. The customer support is useless. Would not recommend. I am going to search for an alternative scraper.

14 de mayo de 2020
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

We are sorry that you've faced difficulties with using our software. Kindly contact our customer support via email tech@atompark.com and specify the website you want to collect from and your order id for further assistance.

Valorada con 1 estrellas sobre 5

Avoid the SMS - doesn’t work and no refund

The software are great, but avoid the SMS (doesn’t work - wasted our money!!!; the refund policy is a joke/spam)

10 de abril de 2020
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

We are sorry that you've faced with difficulties using our sms service, please email us to - tech@atompark.com and specify your account details, so our support team will check your issue and assist you

Valorada con 2 estrellas sobre 5

С этого сайта приходят скрытые СМС не…

С этого сайта приходят скрытые СМС не понятно от кого и идут угрозы буду жаловаться в полицию СМС ПРИШЛО СЕГОДНЯ 06 О1 2020 ГОДА В 9 07

6 de enero de 2020
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Виктор, здравствуйте.
Мы приносим извинения, что с вами произошла такая ситуация, будем рады помочь разобраться в этой проблеме, пожалуйста, обратитесь в нашу техническую поддержку. Напишите на почту — tech@atompark.com и укажите свой номер телефона, на который пришло смс и прикрепите скриншот смс сообщения — мы проверим что не так.

Valorada con 1 estrellas sobre 5

Never buy from this company

They used to be good but now they are ripping customers off. I purchased a lifetime license for Atomic Email Hunter (August 2014) the software is working very poorly and require re-registration. Customer Service told me you expired your trials registering the software, you would rather purchase a new license with 40% discount.
Will never recommend Atompark to anyone anymore.

10 de septiembre de 2019
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

License (registration key) is good for lifetime but free upgrades are available for one year period. If you do not want to update, you can continue to use the version you've paid for. You can find this information at our website: https://www.massmailsoftware.com/discounts/#upgrade

Valorada con 1 estrellas sobre 5

poor customer service software can not…

poor customer service software can not take emails from a site that had over 2000 emails. customer services are poor at best

5 de julio de 2019
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

We are sorry that you've faced difficulties with using our software. Kindly contact our customer support via email tech@atompark.com and specify the website you want to collect from and your order id for further assistance.

Valorada con 1 estrellas sobre 5

Pack of greedy thieves

Pack of greedy thieves. Bought this garbage software from these scammers. It has never worked properly. There is no customer service unless you are in the process of purchasing. Nothing but problems. The search filters do not work. If you use them, you get maybe 5 emails, then sometimes it will work and give you emails from everywhere, bar the country you want. I tried to talk to them on Facebook Messenger. All you get with 24 hours between replies is a question!! Never an answer to your question. I can't use any other words, they are scammers and smart arses. To top it off the thieves shut you out of the software you have paid for, with an upgrade fee dearer than the original price. There is no mention that there is a time limit when you are purchasing. In other words, you lose what you paid for. They hold you to ransom. Avoid these subhumans like the plague. AVOID AVOID AVOID!!!! if you want to waste time and money and suffer grief purchase their useless software. P.s when contacted them about this upgrade crap for $80.00 or I don't get to use the software anymore. And I did ask them politely by email, they blocked me. Pass this on to everyone. Don't let anyone get robbed by these Scammers. THEY DO NOT DESERVE YOUR BUSINESS>

14 de abril de 2019
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

We are sorry that you've faced difficulties with using our software. please email us directly to tech@atompark.com and we will check your case in more details. If there is bug or smth doesn't work as designed, you may return the program withtin 30 days after the purchase. Here you can check the details of our refund policy http://www.massmailsoftware.com/buy/refund.php

Valorada con 1 estrellas sobre 5

МОШЕННИКИ!!!!

МОШЕННИКИ!!!!
Смс не доходят, деньги возвращать отказываются.

12 de abril de 2019
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Просьба связаться с нашей службой технической поддержки по почте support@epochta.ru и мы выясним что пошло не так. Если сообщения не были доставлены, возможно были отклонены операторами, нужно более подробно рассмотреть проблему.

Valorada con 1 estrellas sobre 5

Кошмарная компания

Кошмарная компания. Служба поддержки , отправляет нах. Имя поменять нельзя, надо собрать куча бумажем чтобы написать имя своей компании в рассылки. Смс не доходят ни в самой дешевой рассылке ни в самой дорогой. Просто выкинутые деньги и время. Ни в коем случае не пользуйтесь.

23 de marzo de 2019
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Мы сожалеем, что вы получили негативный опыт использования нашего сервиса. На данный момент действительно регистрация имен отправителя занимает некоторое время и для этого нужно предоставить информацию запрашиваемую в личном кабинете,это правила мобильных операторов РФ, и мы не можем повлиять на это с нашей стороны. Если смс не была доставлена по прямому каналу с зарегистрированным именем отправителя, это значит что ваш текст был отклонен мобильными операторами,по какой-то причине. Для более детальной консультации, обратитесь, пожалуйста, в службу технической поддержки по почте support@epochta.ru

Valorada con 1 estrellas sobre 5

Large scam pretending to be email…

Large scam pretending to be email hunter, but ukrainian scam that will bill your card after signup for annuals!

12 de febrero de 2019
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

We are sorry that you've faced with some issues. Kindly contact our technical support team and we will assist you tech@atompark.com

Valorada con 1 estrellas sobre 5

Buggy software

Buggy software, terrible customer support. DO NOT BUY.

They do not honor their refund policy and their customer support is absolute garbage. I provided extensive screenshots of issues, software crashes, and explained in detail how they came to be. Their responses were nonsense and they will say stuff like "we test this on our side and it works fine". Customer support... ugh what a waste of time. I'm starting the chargeback process.

29 de noviembre de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Please note, here you can check our refund policy http://www.massmailsoftware.com/buy/refund.php Also, please note, we offer free trial for each of our products before purchasing so you can download and test them for free and decide whether the software works at your side.

Valorada con 1 estrellas sobre 5

Ужаснейший сервис

Ужаснейший сервис, точнее сказать никакого сервиса нет. НЕ рекомендую делать рассылку смс здесь. Из 227 смс, дошло только 97. Деньги сняли, как за 227 смс. На вопрос почему, как всегда ожидайте...Сколько ожидать? 48 часов и через 48 часов - НИЧЕГО! И самое главное мы ничего не знаем, это не мы, нам очень жаль, что Вы получили негативный опыт...БРЕД, КАК МОЖНО ВООБЩЕ ТАК РАБОТАТЬ????????

23 de noviembre de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

здравствуйте,Анастасия

Просьба связаться с нашей службой технической поддержки tech@atompark.com и мы решим вашу проблему в кратчайшие сроки. Приносим извинения за неудобства.

Valorada con 1 estrellas sobre 5

Самая ужасная биржа рассылки

Самая ужасная биржа рассылки! Дикие цены на смс, и при этом, НЕТ ВОЗМОЖНОСТИ подменять имя отправителя. Тех поддержка меня просто послала на три буквы.

17 de septiembre de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

здравствуйте,Алексей

Мы сожалеем, что вы получили негативный опыт использования нашего сервиса. В данный момент у некоторых мобильных операторов нет возможности отправки смс сообщений без регистрации имен отправителя. Для более детальной консультации по этому вопросу и обсуждения цены,обратитесь,пожалуйста к нам по почте support@epochta.ru или sales@epochta.ru и мы найдем для вас подходящий вариант.

Valorada con 2 estrellas sobre 5

Worked decently until 2 days ago when…

Worked decently until 2 days ago when their tracking stopped working.

I keep contacting the customer support and yesterday they told me the error is on their side, but today, they acted like everything works fine on their end, asking me what's the error I receive.

When I mentioned I have the same error from yesterday and they were supposed to fix this in a few hours, I stopped receiving any replies even though they state they offer 24/7 support.

I have to provide full report to my clients about the mailing but I can't show anything while the tracking system is off.

This was a huge setback to my business so I can't help but give them a bad review.

19 de agosto de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Hello,
We are sorry that you've faced with difficulties this weekend. At the moment the issue is resolved and Atomic email Tracker works normally.
Kindly contact our technical support for more information.

Valorada con 1 estrellas sobre 5

Lots of bugs, unhelpful support service

I've downloaded the free trial version of the software so that I can give it a try. After using it for a couple of hours I decided that it will do the job I need it for - to collect some business-specific emails. So I purchased a license key for it.

It was time to do some real work and it is when the problems have started. As soon as you start getting into details on how to configure the software so search results are more accurate you will find a ton of bugs! In general, the software seems to work, but if you try to use some of its limited configuration options you will see that most of them do not work right and at the end, it turns that the software is useless. Of course, I tried to contact the support team and ask for assistance. Although, they have online chat I prefer to send support tickets as I know this makes it easier for them to carefully check the reported issues and reply back whenever they can. However, instead of answering my question they just wasted time by asking pointless questions - so 5 days past without any reasonable answer to any of my questions!

I had to ask for a refund! Like others who posted reviews here, my request was ignored. Not only they stopped replying to the support ticket, they even changed its status to Resolved!!! I am now starting a chargeback with 2checkout (payment processing company) and my card's bank issuer.

3 de julio de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

hello Veselin,

We are sorry that you've faced difficulties with using our software, as I see at our panel, the refund has already been processed and the notification has been sent to your email as well.

Valorada con 1 estrellas sobre 5

Very unethical company with underhand…

Very unethical company with underhand tactics. I bought a software, I was using it without any issues and yesterday, my licence key was disabled and I was told to upgrade by purchasing another licence. The company is simply extracting money from its clients using very underhand tactics. AVOID!

25 de abril de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Dear customer, it is a pity for us that you faced any issues with your Key. According to our license agreement, you purchase a lifetime license for the current version of the software (kindly note 1 license for 1 PC only) and you get a year of free updates and technical support. Beyond that one-year period, you can purchase the latest version with 40% discount and have one more year of free updates or still use the old version.
This means, that your Key is lifetime valid with a version you using, so it is not possible that your Key is disabled and an update is a possibility for you and not an obligation. If something is not working for you, please contact our technical support (we are online 24/7 tech@atompark.com), we are always happy to assist you with solving any issues!

Valorada con 1 estrellas sobre 5

There software don't work

There software don't work, all a con, don't want to give refunds, if you want software that works go to another company, having problems getting refund, having to get Paypal involved, (Beware Once They Have Your Money You Wont Get A Refund) plenty of other honest businesses out there.

19 de marzo de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are just fraud selling rubbish…

They are just fraud selling rubbish software. I am waiting for the refund but no answer. The only way is chat and online customer service is saying wait for refund manager.

There is no option to reply you in person. But the order number: 68375974. Let's see how quickly you can resolve it.

14 de marzo de 2018
Opinión espontánea
Logotipo de AtomPark Software

Respuesta de AtomPark Software

Hello Mian,

Refund requests are processed according to the general queue and in accordance with our refund policies.
Please send me your order details in a personal message and I will do my best to expedite the processing of your refund request.

UPD thank you for providing the order ID,
Your refund request has been approved, so our payment processor, Avantgate, will return the funds within several business days.


Natalie,
AtomParkSoftware

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