Attune Hearing - Brisbane Opiniones 5

TrustScore: 4 sobre 5

4,0

Wickham Terrace 135, Level 3, 4000 Spring Hill, Queensland, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the minute we walked into the rooms of Attune at Aspley, we were greeted by a very helpful, lovely receptionist. I noticed that as each patient came in that she treated them with a lovely... Ver más

Valorada con 1 estrellas sobre 5

We took our 2 year old daughter for a hearing test in January at the Wickham Tce branch. The male audiologist made a very quick judgement and thought it appropriate to tell us he thinks our daughter h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jay Lee's knowledge and customer service is second to none. From assisting me in choosing the right hearing aid, to promptly addressing any follow-up assistance. He has always been calm and friend... Ver más

Valorada con 5 estrellas sobre 5

I received wonderful pre and post procedure care for my recent CI journey at Attune Wickham Terrace, Brisbane. Staff were painstaking in their explanation, education and support, and I will always be... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de audífonos
  2. Farmacia

Información proporcionada por diversas fuentes externas

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Información de contacto

  • Wickham Terrace 135, Level 3, 4000, Spring Hill, Queensland, Australia

  • (07) 3837 0455

4,0

Muy bueno

TrustScore: 4 sobre 5

5 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

From the minute we walked into the…

From the minute we walked into the rooms of Attune at Aspley, we were greeted by a very helpful, lovely receptionist.
I noticed that as each patient came in that she treated them with a lovely smile and was so nice and helpful and then to be assessed by someone with the calibre of Robin, made it so much easier for me.
Treating each patient with different problems can be trying for the practitioner, but even though it was the end of the day, Robin was not only lovely but was very patient with my difficulties.

My husband is an ex-School Principal and we know how important it is to treat people not only with respect, but to help to make them feel happy and at ease, and in this case it then makes it so much easier for both the patient and practitioner.
Thank you so much Robin, you have no idea how much I appreciated your help.

9 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Knowledge and customer service second to none

Jay Lee's knowledge and customer service is second to none.
From assisting me in choosing the right hearing aid, to promptly addressing any follow-up assistance.
He has always been calm and friendly, an astute patient listener and a thorough clear communicator.

15 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cochlear implant journey

I received wonderful pre and post procedure care for my recent CI journey at Attune Wickham Terrace, Brisbane. Staff were painstaking in their explanation, education and support, and I will always be grateful to them for my improved hearing.

30 de agosto de 2022
Opinión espontánea
Logotipo de Attune Hearing - Brisbane

Respuesta de Attune Hearing - Brisbane

Hi Elizabeth, we're very happy for you and we're glad you are doing well. We appreciate what our Attune staff have done for you and wish the very best for you from here onwards. Enjoy your weekend and take care!

Valorada con 1 estrellas sobre 5

Do NOT recommend!!

We took our 2 year old daughter for a hearing test in January at the Wickham Tce branch. The male audiologist made a very quick judgement and thought it appropriate to tell us he thinks our daughter has autism or ADHD. He also made numerous comments that her behaviour was not “normal”. As first time parents we were shocked and upset (I was in tears). No reassurance or comfort or so much as a tissue was offered. After leaving we have discussed with our GP as well as other medical professionals all of whom agree that this was highly inappropriate for the audiologist to say this. He is not qualified to diagnose these things, merely to test hearing. I certainly would NOT recommend anyone else to go there. Bedside manner has left a lot to be desired.

7 de marzo de 2022
Opinión espontánea
Logotipo de Attune Hearing - Brisbane

Respuesta de Attune Hearing - Brisbane

Dear Jayde, your review and the context of the issues raised within your review are now under internal examination with several departments within Attune Hearing. You will be contacted in due course by a member of our team once the review has been completed by each department. Should you require a call back in the meantime for alternative reasons, please leave a message with our help desk on 1300 736 702. Our help desk will direct the message to the appropriate member of staff. Thank you.

Valorada con 5 estrellas sobre 5

Exceptional Service!

I have been a cochlear recipient from 2007 and have been looked after by the wonderful people who work at Attune, Wickham Tce. They have always provided exceptional service!
Karen (Cochlear Senior Advocate) is very friendly, caring, professional and available to help with any concerns.
If a problem arises, Barbara (Cochlear Client Advocate) and Catherine on reception are most helpful, providing the necessary help and information... and always with a pleasant manner.
I cannot speak highly enough of Karen and her team!

30 de julio de 2020
Opinión espontánea
Logotipo de Attune Hearing - Brisbane

Respuesta de Attune Hearing - Brisbane

Congratulations John on such wonderful praise for our Cochlear team located at our Audiology clinic at Brisbane, Wickham Terrace. Professionalism, helpfulness, and exceptional attention to detail goes a long way in maintaining relationships with out clients.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más