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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

3 year wait in my hometown for a paediatrician - DOCTO have helped me in 2 weeks. Having assessments completed and needing a paed to diagnose ADHD and prescribe medication. Constantly being told... Ver más

Valorada con 1 estrellas sobre 5

Doctor didn’t listen and admin had to ask many times for my scan results. The duty doctor was trying to recommend something completely different to what my Gp had been saying. Just poor experience ove... Ver más

Valorada con 5 estrellas sobre 5

As a Fly In / Fly out worker ( working) internationally the process of the online Medical Service provided by DOCTO.com and Dr. Jon Field and his team was very efficient and thorough. There wa... Ver más

Valorada con 5 estrellas sobre 5

I had to organize a quick pathology test for my son and docto helped me to expedite that by creating a request form and emailing it to me. It took a few mins and we were good to go. Thanks for the fas... Ver más

Información sobre la empresa

  1. Farmacia

Información proporcionada por diversas fuentes externas

Australia’s first online hospital and Online Doctor. A 24hr emergency Telehealth service providing chat, voice or video consults with fully trained Australian Emergency Physicians


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Paediatrician appointments made easy.

3 year wait in my hometown for a paediatrician - DOCTO have helped me in 2 weeks.
Having assessments completed and needing a paed to diagnose ADHD and prescribe medication. Constantly being told by my local health district that the wait is long, and at one point they agreed that it seems they have forgotten about my son’s referral.
I was hesitant at first, and I knew no one would had used this service. I bit the bullet, and booked a consult with a paed. I provided everything including letters from my son’s teachers to support the need for help as I had exhausted all options for assistance. I met Dr Khosravi via Telehealth, and he was amazing. He listened to my concerns, was extremely thorough with the information I provided as well as getting updated information from myself.
The team have saved me having to travel 4 hours to the city, with a newborn to see a paed for help with my son.
The process was so easy, the times available are so flexible, after work hours, even weekends.

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Doctor didn’t listen and admin had to…

Doctor didn’t listen and admin had to ask many times for my scan results. The duty doctor was trying to recommend something completely different to what my Gp had been saying. Just poor experience overall

21 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Invaluable service

Docto has been invaluable for me and is always there when my own doctor is not available. I always receive prompt answering and advice, and it is always friendly and caring. It's a big relief to me to have this service. Although I always hope to be in good health, it is comforting to know someone is there when needed.

13 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Referral Review of DOCTO.com and Dr. Jon Field and team..

As a Fly In / Fly out worker ( working) internationally the process of the online Medical Service provided by DOCTO.com and Dr. Jon Field and his team was very efficient and thorough.
There was an initial online registration, followed by a video consultation.
The service was prompt, thorough and efficient.

I found Dr. Jon Field to be very professional and caring. As a result, I felt I had had, a genuine face to face consultation.

I have no hesitation in recommending DOCTO.com Dr. Jon field and team.

Simon Maclean.

4 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Saw a doctor within 7 minutes, didn't even need to leave my house

I was looking to get a medical appointment for my young daughter and was struggling to find something on the same day for an urgent appointment, after calling 6 clinics I went online to look up online doctors and found DOCTO, within a few minutes I was chatting to Dr Jon and had a referral in hand within 30 minutes.

29 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast!

Fast! Dr Jon was lovely to talk to. Great to get the help we needed when we’re on holidays away from our GP.

29 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

An exceptional medical experience

An exceptional medical experience.
Friendly, helpful and super efficient, and effective all round.
Arriving at my holiday accommodation I realised late evening that I’d left some vital medication at home. I was recommended the Docto site by a local pharmacist. I accessed the site, followed the instructions and within minutes was speaking online with a doctor (Dr Jon). After a brief, warm and friendly chat with me he contacted the pharmacy and arranged a direct email of the script immediately. I had the medication within 30 mins of beginning the process. And the doctor then sent a follow up confirmation text and email. What a relief. The process exceeded my expectations for helpfulness and clarity and efficiency. Dr Jon and Docto both highly recommended.

28 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dr Sarah was amazing and very helpful

Dr Sarah was amazing and very helpful! It’s hard when you work in a little mining town and something goes wrong to get the right advice but this is super great and convenient when you need help then and there! Will definitely be using again

15 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely phenomenal experience

Absolutely phenomenal experience - I've had horrific experiences with specialists before and have always endured long waits for specialists, but I am feeling so in charge of my health and life after finding Docto. Professional, kind and talented doctors who actually listen to you and aim to get to the bottom of your issues. The reception staff are also lovely, prompt. and so helpful. thank you for changing my life Docto!

27 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

An amazing service!

An amazing service. We live in a regional area and it is hard to get appointments with specialists without travelling 4 hours. We were able to get a much needed paediatrician appointment within 2 weeks, along with follow up. The doctor was fantastic, and was able to provide a report back to our GP to follow up a number of recommendations. The receptionist was attentive and was able to answer any questions I had quickly. Highly recommend.

4 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used this service on multiple…

I have used this service on multiple occasions as it is so much easier to talk with a doctor through this method than booking an appointment up here in the Pilbara. We can wait between 7-10 days for a simple appointment.
Each time I have used this service the doctors I have had have a genuine care for you and have been so helpful in all aspects of my health care requirements (script renewal, certificates and general wellbeing).
Highly recommended service.
Keep up the great work team.

1 de octubre de 2020
Opinión espontánea

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