Audika - Bexleyheath Opiniones 

92
TrustScore: 4.5 sobre 5

4,7

212-214 Broadway, BEXLEYHEATH, DA6 7BD KENT, Kent, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So friendly , helpful and great advice . Been using this company for few yrs now and they’ve always been excellent . Great after care too receptionist Lisa goes above and beyond .

Valorada con 5 estrellas sobre 5

Everything is explained very carefully and with patience. I never feel rushed and I feel confident that the aids I have give me as good hearing as I can expect. I know that I can get in touch if I hav... Ver más

Valorada con 4 estrellas sobre 5

I met the receptionist a very nice respectful lady. She was polite and friendly with me. I was attended to byYejide Aiyeola with warmth, and due diligence and professionalism. Ye jide treated me li... Ver más

Valorada con 5 estrellas sobre 5

Lisa on reception was so helpful and is always so cheerful and friendly. She put new speakers in my Mum's hearing aids which meant my Mum could hear again, & then she called to say more slots were ava... Ver más



Información de contacto

  • 212-214 Broadway, BEXLEYHEATH, DA6 7BD, KENT, Kent, Reino Unido

  • 020 81501 401

4,7

Excelente

TrustScore: 4.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(92)

4873 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

BEXLEYHEATH store review

I was welcomed and everything was explained to me in a very professional way we discussed my hearing loss and my needs after a test I was shown hearing aids and how they would improve my hearing happy to say I was approved and selected my new aids I am happy that I can hear once again

31 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

The person who came was very…

The person who came was very professional but it’s very expensive. If you look online for the same product it’s not nearly as expensive. There are companies who are just as good for less money, my husband uses them so I know

13 de julio de 2024
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Respuesta de Audika - Bexleyheath

Thank you so much for your review with your positive comments on the professional service that we provide. We will pass your comments on to the hearing aid dispenser that you saw.

A member of our Customer services team will reach out to you today however, if we are unable to contact us and you would like to discuss further please contact our customer services team on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Valorada con 3 estrellas sobre 5

Just the mark up

The set up and appointment were very good and well organised as was the hearing test. I was happy to purchase hearing aids, but found out after that your price was a 100% mark up for the same product.
To be fair the refund happened quickly and efficiently which is another plus.
Truely my only gripe is the £3000 mark up on the price

20 de junio de 2024
Valorada con 5 estrellas sobre 5

A very professional service.

Relaxed atmosphere with professional who knew exactly what they were doing. The questions I was asked helped me to explain how I was managing with my hearing aids. Every procedure was explained clearly to me before it took place.

11 de abril de 2024
Valorada con 5 estrellas sobre 5

Very Positive experience

From the Receptionist who opened the door who was really friendly and helpful. To Tasha and Rachel who actually did the ear wax procedure was also extremely friendly, explained the procedure very clearly. Was very professional and overall it was a very nice experience.

On behalf of my Husband Tony

14 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ear wax removal

I have just had ear wax removal by Rachel and Tasha
2 very efficient, professional and friendly young ladies
I can totally recommend this service.
Peter J Ives

14 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Successful visit resolved all issues

Premises, nice clean and tidy and interaction with all staff, pleasant and helpful. Had a problem with one of my hearing aids which was diagnosed and resolved on my visit. My main purpose was for a routine ear wax removal with Rachel Smith who was pleasant and helpful. She interacted well with me explaining what she was doing, why she was doing it and steps to be taken in protecting my hearing for the future. One unforeseen problem was that I had a hearing aid grommet stuck in my ear, but she carefully managed to remove it and resolve the the problem. The visit was successful and I left feeling that I had been in good hands and all was well and comfortable for my forthcoming holiday.

7 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The hearing church went great and I…

The hearing church went great and I also discovered I had dry inner ear, she prescribe olive oil spray which works wonder. The company is doing great work and I really appreciate what they’re doing.

20 de octubre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

My experience at the clinic was…

My experience at the clinic was excellent as always and I have no problems at all. My only complaint was with the company policies in so far as that I pay £115 insurance but this does not include anything but the care of the hearing aids and the annual checkup. When I needed my earwax removed before I could have the hearing test, I had to go to another clinic as Hidden Hearing was too expensive - £70 for one ear! Where I went to have it done the cost was £40 and this would have been included in my annual insurance if I had purchased my hearing aids from them. Two other clinics I spoke to for a quote for ear wax removal were also cheaper that Hidden Hearing and both also included it in their annual coverage.

10 de agosto de 2023
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, very professional. Extremely helpful and very polite staff, definitely recommend them to anyone. 👏🙏

8 de agosto de 2023
Opinión espontánea

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