Audika - Brentwood Opiniones 

142
TrustScore: 5 sobre 5

4,9

108-110 Hutton Road, Shenfield, CM15 8NB BRENTWOOD, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

On time - no delay in receiving consultation and with regular staff makes it a pleasure to attend. Warm welcome and perfect professional assessment and I am very happy, as always, with outcome. Thank... Ver más

Valorada con 5 estrellas sobre 5

The service at the Shenfield Audika centre was excellent. I had my earwax removed 2 weeks ago, but as there was too much and some was too hard to remove I had to return for a second visit (at no extr... Ver más

Valorada con 4 estrellas sobre 5

Availed myself with the free hearing assessment! Ellen in the Brentwood office was very good explaining how and what she was doing. I will also add that the receptionist (can’t recall her name) was ve... Ver más

Valorada con 5 estrellas sobre 5

Amazing experience at Hidden Hearing, Shenfield. We were greeted warmly in reception, and an adjustment to our appointment was made with no issue. Could not have been nicer. Into the appointment and D... Ver más



Información de contacto

  • 108-110 Hutton Road, Shenfield, CM15 8NB, BRENTWOOD, Essex, Reino Unido

  • 01277 222231

4,9

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(142)

5433 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Blocked ears…

I have been suffering with blocked ears for a while and following a recommendation from a friend I booked an appointment with Hidden Hearing. Debbie was very thorough and explained everything to me. The end result is what I hoped for and will be back for a check up in 6 months.

17 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thoroughly professional service from…

Thoroughly professional service from Patrick. Made to feel at ease and all of my questions were explained fully. Custom fitted and the offer to come back for any adjustments to the hearing aids. Recommend you visit, you will be welcomed by Eva who looks after you as soon as you arrive.

3 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shirley Poole

I saw Debbie and Matt today for ear wax removal. They were polite, informative and helpful at all times. I would certainly recommend them to friends and family.

26 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very understanding to my personal needs. I recommend this branch highly. The staff are very friendly.

19 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service Throughout

Attended for my follow-up appointment and as always Patrick was very professional and thorough. He checked that the aids were working properly, made a few minor adjustments, answered all my questions and again showed me how to change the filters and domes. It is always a pleasure to see the team who always make you feel welcome. The receptionist Eva is always very helpful, nothing is too much trouble for her. I recommend Hidden Hearing very highly.

10 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hidden Hearing Brentwood are a…

Hidden Hearing Brentwood are a fantastic team, very professional and Eva who booked the appointment was great - we had a home visit appointment for my Nan and Ellen was professional and patient, which was brilliant for her! Would definitely recommend!

4 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful experience at Brentwood

Wonderful experience at Brentwood. Sharon made the experience comfortable and the results have been amazing. Clean clinic and very friendly staff. Would recommend

16 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The attention to detail by the Staff at Shenfield

The attention to detail by the Specialist Mr Patrick O'Brien and the receptionist at the Shenfield Branch.
I have been visiting and purchasing Hearing aids for some years now. Today was one of my regular sixth monthly visits. Patrick has been looking after my needs since my first visit and has always suggested the aids that would best suit my hearing loss.

27 de octubre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

delighted, Brentwood

I have been delighted with the staff at Brentwood branch, Essex, who have been consistently very helpful with support both in the original fitting and subsequent visits, particularly when I lost one of my Aids last year, and in ensuring regular de-waxing - again particular when one ear became infected recently. I am recommending their service when occasions occur.

13 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had micro suction today

Had micro suction today and was very pleased with the process from reception to the procedure by Sharon Richards. Everything was explained well. Would recommend.

18 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling bad service

I took a day off work (and as I am self employed lost a days earnings) to attend an appointment. After waiting I was told I could not have a hearing test as my wife was not with me. At no time during the booking process was I told it was mandatory to be accompanied, had they done so I would never have booked…. I had a budget of £8,000 for hearing aids, plus, no doubt, the ongoing maintenance and consumables. A complete waste of time and lost income for both them and me.

1 de julio de 2022
Opinión espontánea
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Respuesta de Audika - Brentwood

Hello Mr Davidson,

Thank you for your review. We are very sorry to learn of your experience today. This is certainly not indicative of the level of service we are normally so proud to deliver.

We will get this investigated and where necessary, ensure additional training is provided. We are pleased that you have already spoken to our customer services team and we will be back in contact as soon as we have a resolution for you.

Kind regards,

Customer Services
01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

The lady who did my assessment was very…

The lady who did my assessment was very helpful and friendly she advised me to contact my GP as she will contact him about my hearing problem. A few days later i received a copy of the letter she had sent to my GP i contacted my GP but he informed me that he had not yet received it but would contact me when he had read the letter. Thanks for your help.😊😊

29 de junio de 2022
Valorada con 5 estrellas sobre 5

Great service reasonable price

My husband just had an appointment with hidden hearing in Braintree Essex.
Wax removal is not something out GP offers and the cost varies dramatically. We found the staff very friendly and explained everything well and the price was reasonably too

14 de junio de 2022
Opinión espontánea

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