Once again the team have saved my social life and sorted out an issue with my hearing aid with commendable speed.Normal service has been renewed.Hurrah!
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Consulta las opiniones de los clientes
From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... Ver más
Had my annual yearly checkup with Ben at Audika Plymouth. Ben put me at my ease straightaway. Tested my ears with audiology test. Gentle and thorough. Ben is a true professional. Showed me th... Ver más
Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... Ver más
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Procedure for tests fully explained.
Procedure for tests fully explained.
Results of test fully explained and what action was needed to be taken
Asked if I needed to question as to where my hearing level was and as to what action and adjustment needed to be taken to bring my hearing to an acceptable level
Examination took place in a manner which made it easy for me to understand,
Follow up procedure explained
Excellent
Very thorough, in every aspect with explanations all the way through
Proper Service
As always Heather is always professional and explains everything.
Jane handles all the appointments and again nothing is ever any trouble.
This duo really do work well together and create a very good experience.
Keep up the good work Ladies!!
Very helpful and attentive and nothing…
Very helpful and attentive and nothing is too much trouble. Recommend them to anyone. Heather and Jane are very good and helpful
Very quick to get an appointment
Got an appointment within 48 hours of asking. Very professional service received. Positive outcome from visit
I felt at ease
I felt at ease. every stage of the test was explained.I was just astounded by the high cost.
I had an excellent audiologist
I had an excellent audiologist, Emma, she is very knowledgeable and pleasant.
Amy is an excellent audiologist and…
Amy is an excellent audiologist and professional. Appreciate her expertise.
Excellent service
The whole experience was first class. From the moment you make the initial phone call to the hearing test etc it is a thoroughly pleasant experience. Compliments to the whole team.
Professional and Friendly Service
Easy to book an appointment online and very welcoming when we went in. Suzanna was lovely and really put us at ease. I would definitely recommend them
Great, knowledgeable and friendly service
Great service from Jane, the receptionist to Heather, the audiologist. Heather is very knowledgeable and has a lovely personality. Cannot say enough good things about the experience, oh and the hearing aids are great as well
- thank you.
Very friendly staff very pleasant…
Very friendly staff very pleasant experience would recommend
I have been with Hidden Hearing for…
I have been with Hidden Hearing for over four years and they continue to give the most excellent service. The annual personal visits to my home have been most pleasant, with a very thorough testing process. The visits have been on time, very friendly and understanding. The Hearing Aid Dispenser was a very knowledgeable and understanding professional.
A happy hearing customer
I am a customer of many years and have always been provided with excellent service and back up. Jane at head office in Plymouth is such a great communicator and very efficient with posting out any of my requirements regarding batteries. domes etc. I have upgraded to a more sophisticated pair of hearing aids and suffice it to say Emma Rooms has been the best and most efficient at her job. Caring and ever ready to make sure that I am happy and that my new hearing aids are working well. Hidden Hearing are a very reliable and quality company to deal with I highly recommend them
On the road to better hearing!
Very professional examination of my hearing. Emma guided me through the testing and explained the results. Trying some hearing aids and adjusting them swiftly based on my comments meant I could really get a feel for what could be done.Having experienced the change and bought the hearing aids, Emma explained in detail maintenance and care. A followup meeting booked for 2 weeks later. All in all a very professional, thorough and courteous experience.
They were very profesional and friendly
They were very profesional and welcoming ,very thorough hearing test, explained everything first class service,excellent product,Emma Rooms was confident and extremley helpful, and the follow up appointment to check everything was okay and
Always friendly and put you at ease
Always friendly and put you at ease. Explain everything so you understand and show you all fantastic
Amazing service and staff
Received ear wax removal service in the Plymouth store by Suzanne who was extremely friendly and lovely and explained everything clearly. Would highly recommend for any hearing issues!
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