From the minute you walk in you are greeted by very friendly staff offered tea and coffee once in the appointment room everything is explained to you every step of the way. Ben was super friendly noth... Ver más
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Consulta las opiniones de los clientes
I was made to feel very welcome and treated with respect. The appointment was carried out with great kindness and everything was explained in great detail. I would not hesitate to recommend Audika.
From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... Ver más
Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... Ver más
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Very friendly staff very pleasant…
Very friendly staff very pleasant experience would recommend
I have been with Hidden Hearing for…
I have been with Hidden Hearing for over four years and they continue to give the most excellent service. The annual personal visits to my home have been most pleasant, with a very thorough testing process. The visits have been on time, very friendly and understanding. The Hearing Aid Dispenser was a very knowledgeable and understanding professional.
A happy hearing customer
I am a customer of many years and have always been provided with excellent service and back up. Jane at head office in Plymouth is such a great communicator and very efficient with posting out any of my requirements regarding batteries. domes etc. I have upgraded to a more sophisticated pair of hearing aids and suffice it to say Emma Rooms has been the best and most efficient at her job. Caring and ever ready to make sure that I am happy and that my new hearing aids are working well. Hidden Hearing are a very reliable and quality company to deal with I highly recommend them
They were very profesional and friendly
They were very profesional and welcoming ,very thorough hearing test, explained everything first class service,excellent product,Emma Rooms was confident and extremley helpful, and the follow up appointment to check everything was okay and
Always friendly and put you at ease
Always friendly and put you at ease. Explain everything so you understand and show you all fantastic
Amazing service and staff
Received ear wax removal service in the Plymouth store by Suzanne who was extremely friendly and lovely and explained everything clearly. Would highly recommend for any hearing issues!
Went very smoothly and very informative…
Went very smoothly and very informative all the way through.
Exceptional service and support
The experience began in reception where I was asked if I wanted a coffee or tea by Kate the receptionist.The facilities were comfortable and very clean and fit for purpose. My appointment started on time with Heather and was a follow up meeting to check how I was doing with the aids.
Heather is very knowledgeable and professional in both the dispensary and the after sales service. I find her to be very patient, helpful and totally committed to helping the client to get the best performance and fit from their hearing aids. I was very happy with the outcome. My aids were serviced and adjusted in accordance with tests done.
I would highly recommend Hidden Hearing from sales to post sales support they have been exceptional.
I had a very warm welcome from the…
I had a very warm welcome from the staff. The audiologist was very thorough and informative during my hearing test.
Recieved a lovely warm welcome by Jane…
Recieved a lovely warm welcome by Jane when we arrived and we were offered a tea or coffee. Test was done by Heather who was also lovely. Heather discussed my concerns and explained the tests in detail and also gave me an explanation of my results and a copy to give to GP.
Highly recommend them
Good Experience
Our experience couldn't have gone better, very knowledgeable technician, would recommend your company.
New hearing aids
Would like to thank Emma Room for the great service.
Emma is very knowledgeable and explained everything, that I needed to know about my new hearing aids.
Would definitely recommend Hidden Hearing.
Heather and Jane were very good and…
Heather and Jane were very good and very helpful
The young Man who dealt with me was…
The young Man who dealt with me was first class. He helped me with a few problems and listened to my moans which was great. Thank you Jack Turner I will make sure I see you again.
Emma Rooms from Hidden Hearing Plymouth…
Emma Rooms from Hidden Hearing Plymouth has been outstanding in care and understanding fitting both my husband and I with the latest in hearing aids. Nothing was too much trouble for her. Hidden Hearing are excellent in communication.
I had an appointment with Jack in…
I had an appointment with Jack in Plymouth. It was a really great experience. Jack was really thorough with the hearing test and explained to me the whole process behind my hearing, any issues I was experiencing and how to minimise these. Would highly recommend anyone to go hear for a hearing test.
Heather was really caring and brilliant…
Heather was really caring and brilliant as usual.
BOTH MEMBNERS OF STAFF WERE CARING AND…
BOTH MEMBNERS OF STAFF WERE CARING AND VERY PROFESSIONAL.
An excellent test
Helen the audiologist was superb, puts you at ease fully knowledgeable in all aspects of the testing. Ready to answer all questions. Truly enjoyable experience due to Helen.
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