Audika - Stafford Opiniones 

168
TrustScore: 5 sobre 5

4,8

5 Market Street, ST16 2JZ STAFFORD, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was an amazing hearing test and Uma was very friendly and efficient. I've never had such a thorough hearing test, everything was explained very clearly to me. Looking forward to picking up my hear... Ver más

Valorada con 5 estrellas sobre 5

Helena was so lovely and explained everything really clearly to me. Going to Hidden Hearing was one of the few times I’ve been spoken to by a medical professional as if I’m an actual human so I really... Ver más

Valorada con 5 estrellas sobre 5

I was quite apprehensive before my appointment but I needn’t have been . The staff were very kind & very helpful & put me at ease before the procedure . Which was over in minutes painless & quick but... Ver más

Valorada con 5 estrellas sobre 5

Oh my goodness what a wonderful place. We were greeted by Michele who made us feel at home, so friendly and welcoming. We were offered a drink whilst we waited. Seen on time by Sameer who was also ver... Ver más



Información de contacto

  • 5 Market Street, ST16 2JZ, STAFFORD, Staffordshire, Reino Unido

  • 01785 785230

4,8

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(168)

5307 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional

Excellent, professional staff, (especially Molly).
I was treated with courtesy and efficiency

24 de abril de 2025
Valorada con 1 estrellas sobre 5

Attended for ear wax removal

Attended for ear wax removal. Was advised to come back in a week after using the stronger sodium bicarbonate ear drops as wax was impacted. After using just once I lost all hearing in both ears which then progressed to intense throbbing from one ear. I was unable to work and what was worse was due to be married in a week. I phoned to complain and ask why I was not warned this could happen (as it does seem to be quite usual for this type of medication) on 21st March but have not even had the decency of a call back - speaks volumes about the company. Needless to say I went elsewhere.

19 de marzo de 2025
Opinión espontánea
Logotipo de Audika - Stafford

Respuesta de Audika - Stafford

Good afternoon,
Thank you for your review. We are sorry to hear of your experience. A member of our team will reach out to speak with you to discuss further.
Kind Regards
Customer Services
Hidden Hearing Ltd.

Valorada con 5 estrellas sobre 5

Problem Solved!!

I am writing to saw how impressed I have been with the skilful and caring approach of Georgina at the Stafford branch. I had been to another firm for wax removal but was not satisfied with the result, so I went to Hidden Hearing primarily for a second opinion. Georgina identified that the problem was not only remaining wax but also a fungus infection. All sorted out now, and I am very pleased with the result! Recommended

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I saw Gabriela at the Stafford branch…

I saw Gabriela at the Stafford branch for my annual review, she was extremely polite and professional and could not have been any better with the testing and alterations that she made to my hearing aids.

26 de febrero de 2025
Opinión espontánea
Logotipo de Audika - Stafford

Respuesta de Audika - Stafford

Thank you so much for your kind words.

We are so pleased to read that the annual review went well, that the team were polite and professional and you left the appointment with everything you needed. Just as it should be.

Naturally, if we can help further at any time, please do let us know.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Nervous patient!

I was a little nervous after a previous bad experience at my GP surgery but Georgine put me at ease and the whole thing was done quickly and painlessly

12 de marzo de 2025
Opinión espontánea
Logotipo de Audika - Stafford

Respuesta de Audika - Stafford

We really do understand how daunting and nervous healthcare appointments can be so it's wonderful to read that the team in our Stafford clinic gave you a much better experience than you were anticipating.

Thank you so much for taking the time to leave us a review and of course, if you need us in the future, please do not hesitate to make contact; you'll always be welcome.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

I didn’t have to wait long for an…

I didn’t have to wait long for an appointment and since it was my first time it was only £25. I went to Stafford for ear wax removal and although it was very stubborn in one ear, she persevered and completely removed the wax. Highly recommended.

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spectacular

Wonderful staff very helpful and knowledgeable! Felt at ease immediately! Explanations were not condescending! Genuinely lovely people and all around great experience!

19 de febrero de 2025
Opinión espontánea
Logotipo de Audika - Stafford

Respuesta de Audika - Stafford

Thank you so much for your thoughts. We are pleased you had a wonderful experience and we got the balance between knowledge and comfort just right.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Quick, easy and painless

Been here a few times for wax removal. The process is quick and painless. Georgina explains the process throughout. My ears always feel great afterwards.

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Georgina was great

Georgina was great. Made me feel very comfortable and talked me through the whole process while it was being done. Will definitely return in the future if I have to

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you so much Georgina

Thank you so much Georgina. I was pleasantly surprised how much wax I had. But the whole process was painless and your constant communication was brilliant. Thank you. Ian

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy!

A positive experience from the initial enquiry with the lovely receptionist at the clinic through to completion of my treatment. I was an anxious customer but my nervousness was eased with a gentle manner. Would definitely recommend to a friend!

18 de diciembre de 2024
Opinión espontánea

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