Really good experience. Sold 2 guitars for a fair price. Really good communication. Pick up was straight foward. A slight query over one of the guitars but they communicated the issue so no problems.... Ver más
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Consulta las opiniones de los clientes
I received a quote for 2 technics 1200 mk2 turntables from this company and they offered me £389 for both. To be clear, they are near mint condition and fully functional. I’d get more than this for... Ver más
I sold some hifi equipment to them. Fast quote based on photos, efficient courier collection, they paid the quoted amount quickly with no quibbles. There is no phone number to call and I got no resp... Ver más
Audio Trader gave me the best price on my guitar after getting a few quotes. A Jackson with a Floyd Rose isn't everyone's cup of tea so some companies didn't even get back to me or give me a quote in... Ver más
Información sobre la empresa
Escrito por la empresa
We're more than just an online store; we're a passionate community of musicians and music enthusiasts dedicated to connecting people with the instruments and equipment that inspire them. We're expert sellers of guitars, bass guitars, keyboards, pedals, amps and much more! Whether you're looking to buy an instrument or discover your next musical companion, Audio Trader is here to make it happen. We invite you to explore our store and experience the joy of music in a whole new way. If you have any questions, don't hesitate to reach out. Our team is always here to assist you
Información de contacto
Reino Unido
- audiotrader.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 13% de las opiniones negativas
Suele responder en menos de 24 horas
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A brilliant company
A brilliant company, so easy and reliable to trade with.
Collection of items from home is so easy and a fair price payment is made quickly into your account.
Queries are replied to with quick response.

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Item arrived as described safe &…
Item arrived as described safe & packaged with care . APC exellent delivery company arrived fast & on time practical online site with good description & photos . I would definately use Audiotrader again .

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Really pleased with the product
Really pleased with the product - amazingly well packaged and in great condition.

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Exemplary Customer Service
Any Dealings that I have had Audio Trader have been a pleasure. Every item has been thoroughly checked and tested thereafter being packaged with extreme care so that the equipment arrives exactly as you would want and expect it . I look forward to many more transactions with this highly respectable outlet.

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Great service
Great service, great product, great communication.

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A seamless transaction
A seamless transaction. Was offered a fair price and once I accepted audiotrader arranged to collect my guitar the next day. It was sent 24hr delivery and I was paid as soon as it arrived. It's refreshing to find a vendor who appreciates the importance of settling payments quickly compared to companies like reverb (I've had to wait more than two weeks) and eBay.

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Such a great service
Such a great service, from selling to payment , very prompt , thank you 🤩

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Bought a guitar from Audio Trader’s…
Bought a guitar from Audio Trader’s online shop (delivered 9 Dec 2025). The guitar received appears to be a child‑sized instrument, which wasn’t made clear in the product description. I contacted them on 11 Dec 2025 to cancel/return and asked for a full refund and a return label. They replied saying I’d be charged return postage, then stopped responding.
This is frustrating because their own Refund Policy states that if a return is accepted, they will send a return shipping label. Their policy also says to contact them immediately if you receive the wrong item so they can “make it right”, but that’s not what happened.
Their policies are also confusing/misleading for UK customers: the Refund Policy says the “European Union 14 day cooling off period” applies only for goods shipped into the EU, but UK online buyers also have a statutory 14‑day cancellation right from delivery under the Consumer Contracts Regulations. That legal right exists regardless of what a retailer’s policy says, so the wording risks discouraging UK buyers from exercising their rights.Finally, the Terms of Service include broad statements like “we are not responsible if information made available on this site is not accurate” and “use is at your own risk”, but UK consumer law still requires goods to match their description.
Overall: unclear policy wording, poor communication after the first reply, and not a straightforward returns process despite their own stated returns policy and won’t use again.

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simple to fill in the form
simple to fill in the form, payment made within 2 days of the item being picked up although the royal mail person was surprised by the size of the box.

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Ordered 3 times, no probs
Ordered 3 times from these guys now, no problems at all. Very good service and will definitely order again without worry!

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Lovely condition for the price
Lovely condition for the price, quick delivery. I would highly recommend.

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Speedy delivery
I ordered late afternoon, and my purchase was with me two days later, early. Great service.

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Fantastic service from ordering to delivery
Fantastic service from ordering to receipt. Comprehensive description of item, detailed confirmation of order and shipment details, speedy delivery. Even got call from APC delivery driver confirming where to leave parcel. Brilliant company to deal with.

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Good service, good company.
Bought a nice P.A. speaker cabinet from Audio trader. This is my first purchase from this company and it all went well. Good product, good service. Posted and arrived quickly too. Would definitely use them again.

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Marantz 6006 CD player.
Waited a month to post this. Product was exactly as described. Used daily for a month now. Arrived on time and was well packaged. Buying used kit is always risky, I feel, but I would confidently buy off Audio Trader again at the drop of a hat. A brilliant product (a Marantz CD player) at what I consider a very fair price. My next upgrade will be speakers. Audio Trader will be my first port of call.

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Great service
Great service, fast delivery and good product!

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Great customer care and experience
Great customer care, arranged a courier for guitar, offered and fulfilled a fair price.
Overall a great experience, would use again and recommend.
Thanks again
Walter

Respuesta de Audio Trader
First time using this company
First time using this company, the service and professional help was exceptional.

Respuesta de Audio Trader
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