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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really good experience. Sold 2 guitars for a fair price. Really good communication. Pick up was straight foward. A slight query over one of the guitars but they communicated the issue so no problems.... Ver más

Valorada con 1 estrellas sobre 5

I received a quote for 2 technics 1200 mk2 turntables from this company and they offered me £389 for both. To be clear, they are near mint condition and fully functional. I’d get more than this for... Ver más

Valorada con 5 estrellas sobre 5

I sold some hifi equipment to them. Fast quote based on photos, efficient courier collection, they paid the quoted amount quickly with no quibbles. There is no phone number to call and I got no resp... Ver más

Valorada con 5 estrellas sobre 5

Audio Trader gave me the best price on my guitar after getting a few quotes. A Jackson with a Floyd Rose isn't everyone's cup of tea so some companies didn't even get back to me or give me a quote in... Ver más

Información sobre la empresa

  1. Tienda de instrumentos musicales usados
  2. Tienda de audio para el hogar

Escrito por la empresa

We're more than just an online store; we're a passionate community of musicians and music enthusiasts dedicated to connecting people with the instruments and equipment that inspire them. We're expert sellers of guitars, bass guitars, keyboards, pedals, amps and much more! Whether you're looking to buy an instrument or discover your next musical companion, Audio Trader is here to make it happen. We invite you to explore our store and experience the joy of music in a whole new way. If you have any questions, don't hesitate to reach out. Our team is always here to assist you


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 13% de las opiniones negativas

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4,2

Todas las opiniones

(144)

85 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A brilliant company

A brilliant company, so easy and reliable to trade with.
Collection of items from home is so easy and a fair price payment is made quickly into your account.
Queries are replied to with quick response.

6 de enero de 2026
Opinión espontánea
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Respuesta de Audio Trader

Thanks so much for the great review Paul and Irene!

Valorada con 5 estrellas sobre 5

Item arrived as described safe &…

Item arrived as described safe & packaged with care . APC exellent delivery company arrived fast & on time practical online site with good description & photos . I would definately use Audiotrader again .

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks so much for the amazing review Jason! Much appreciated

Valorada con 5 estrellas sobre 5

Really pleased with the product

Really pleased with the product - amazingly well packaged and in great condition.

20 de diciembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

We really appreciate you taking the time to leave a review, Sally. Much apprectiated.

Valorada con 5 estrellas sobre 5

Exemplary Customer Service

Any Dealings that I have had Audio Trader have been a pleasure. Every item has been thoroughly checked and tested thereafter being packaged with extreme care so that the equipment arrives exactly as you would want and expect it . I look forward to many more transactions with this highly respectable outlet.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks for the comprehensive review Roddy! Much appreciated

Valorada con 5 estrellas sobre 5

A seamless transaction

A seamless transaction. Was offered a fair price and once I accepted audiotrader arranged to collect my guitar the next day. It was sent 24hr delivery and I was paid as soon as it arrived. It's refreshing to find a vendor who appreciates the importance of settling payments quickly compared to companies like reverb (I've had to wait more than two weeks) and eBay.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks for the excellent review Martin! Much appreciated!

Valorada con 5 estrellas sobre 5

Such a great service

Such a great service, from selling to payment , very prompt , thank you 🤩

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks for taking the time to leave a review for us Mark, much appreciated!

Valorada con 1 estrellas sobre 5

Bought a guitar from Audio Trader’s…

Bought a guitar from Audio Trader’s online shop (delivered 9 Dec 2025). The guitar received appears to be a child‑sized instrument, which wasn’t made clear in the product description. I contacted them on 11 Dec 2025 to cancel/return and asked for a full refund and a return label. They replied saying I’d be charged return postage, then stopped responding.
This is frustrating because their own Refund Policy states that if a return is accepted, they will send a return shipping label. Their policy also says to contact them immediately if you receive the wrong item so they can “make it right”, but that’s not what happened.

Their policies are also confusing/misleading for UK customers: the Refund Policy says the “European Union 14 day cooling off period” applies only for goods shipped into the EU, but UK online buyers also have a statutory 14‑day cancellation right from delivery under the Consumer Contracts Regulations. That legal right exists regardless of what a retailer’s policy says, so the wording risks discouraging UK buyers from exercising their rights.Finally, the Terms of Service include broad statements like “we are not responsible if information made available on this site is not accurate” and “use is at your own risk”, but UK consumer law still requires goods to match their description.

Overall: unclear policy wording, poor communication after the first reply, and not a straightforward returns process despite their own stated returns policy and won’t use again.

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Hi Chris, as per my response on Google, please get in touch with us - benjamin@audiotrader.co.uk. We've clearly messed up here and I'd like to sort it and have an opportunity to improve these reviews! Cheers

Valorada con 5 estrellas sobre 5

simple to fill in the form

simple to fill in the form, payment made within 2 days of the item being picked up although the royal mail person was surprised by the size of the box.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks for the great review Nick!

Valorada con 5 estrellas sobre 5

Ordered 3 times, no probs

Ordered 3 times from these guys now, no problems at all. Very good service and will definitely order again without worry!

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks for being a loyal customer Lee! We really appreciate the review.

Valorada con 5 estrellas sobre 5

Speedy delivery

I ordered late afternoon, and my purchase was with me two days later, early. Great service.

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks so much for leaving a 5-star review! We really appreciate it.

Valorada con 5 estrellas sobre 5

Fantastic service from ordering to delivery

Fantastic service from ordering to receipt. Comprehensive description of item, detailed confirmation of order and shipment details, speedy delivery. Even got call from APC delivery driver confirming where to leave parcel. Brilliant company to deal with.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks so much for the amazing review. We really appreciate it!

Valorada con 5 estrellas sobre 5

Good service, good company.

Bought a nice P.A. speaker cabinet from Audio trader. This is my first purchase from this company and it all went well. Good product, good service. Posted and arrived quickly too. Would definitely use them again.

9 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks so much for the amazing review Dean, much appreciated!

Valorada con 5 estrellas sobre 5

Marantz 6006 CD player.

Waited a month to post this. Product was exactly as described. Used daily for a month now. Arrived on time and was well packaged. Buying used kit is always risky, I feel, but I would confidently buy off Audio Trader again at the drop of a hat. A brilliant product (a Marantz CD player) at what I consider a very fair price. My next upgrade will be speakers. Audio Trader will be my first port of call.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks so much for the amazing review Paul and please do come back!

Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery and good product!

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks Ian! Much appreciated!

Valorada con 5 estrellas sobre 5

Great customer care and experience

Great customer care, arranged a courier for guitar, offered and fulfilled a fair price.

Overall a great experience, would use again and recommend.

Thanks again

Walter

22 de noviembre de 2025
Opinión espontánea
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Respuesta de Audio Trader

Thanks for the amazing review!

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