Auraglow Opiniones 12.692

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have ordered in the past without issue. We ordered again last week and the lights came really quickly and are reasonably priced with exceptional quality. Unfortunately one of the lights was cracked... Ver más

Valorada con 5 estrellas sobre 5

The price was great, you despatched v promptly and the product has proved to be exactly what I was after - Thanks! PS. Royal Mail delivery at this end was a bit random (the usual thing where you ge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant, always, highly recommend. Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help. This time Macaulay was to the rescue, I had to explain that I nee... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Bought an outdoor solar security light, our original from Auraglow only lasted for a year. We’ve generally had no issues with their products… as a gesture of goodwill they gave us a discount code. Ou... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación

Sobre Auraglow

Escrito por la empresa

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Escrito por la empresa


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

13 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Perfect service

We have ordered in the past without issue. We ordered again last week and the lights came really quickly and are reasonably priced with exceptional quality. Unfortunately one of the lights was cracked (prob by the postman) and they replaced the damaged part very quickly. They were a pleasure to deal with and the communication was excellent and friendly. I will definitely use them again.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outdoor lighting

Easy Online ordering
Quick delivery
Lights look great really pleased

15 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Excellent outdoor bulbs

Excellent outdoor bulbs , lovely blue colour , excellent service , very prompt delivery and well packaged, this is my second purchase

20 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Highly Recommend Auraglow

Fast delivery, and reasonable prices.
Highly Recommend Auraglow.

20 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Perfect lamp for our motorhome and…

Perfect lamp for our motorhome and stylish…

15 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service. Prompt delivery of order.

14 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Easy process from start to finish

Easy process from start to finish. Delivered next working day. What more could you want.

14 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Excellent Product

A wonderful addition to our garden. We have two of these now and I bought a replacement battery for the 2 year old one so that they both shine as brightly.

The neighbours like it so much that I have recently purchased a third for them.

4 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Good all round

Good price, good light, does what I need it to. Like the fact it's not pre wired. Use as much or as little cable as you need and very easy to wire up. Came quick and easy to install.

13 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, always, highly recommend.
Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help.
This time Macaulay was to the rescue, I had to explain that I needed less information and I had to guide it myself to understand the info, he was understanding and related to my circumstances, he was super kind, lovely human with the patience of a saint. I have 6 colour changing bulbs GU10, and 4 up lighters with same bulbs, a truly brilliant way to light up areas without the fuss off plugs/batteries. Great quality too.

15 de abril de 2026
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Respuesta de Auraglow

Dear Anna,
Thank you for your kind review and your lovely words. your feedback is very much appreciated and you have made Macauleigh's week, let alone his day! :-)
Please do not hesitate to get in touch if there is anything else you need and we would be happy to help.
Kind regards,
Auraglow

Valorada con 5 estrellas sobre 5

Very good product swift delivery

Very good product swift delivery

9 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Spot on!

The price was great, you despatched v promptly and the product has proved to be exactly what I was after - Thanks!

PS. Royal Mail delivery at this end was a bit random (the usual thing where you get a ‘delivering today’ notification then it turns up two days later), but I only add that in case its useful info for you, eg. if you’re reviewing your carrier contracts.

9 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated (your feedback re: Royal Mail delivery has been taken into account, please accept our sincerest apologies for the inconvenience caused). We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Came quickly

7 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Fantastic company!

I have bought from this company many times and love the products and great customer service.

7 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great lights- very versatile

Great lights - very versatile

30 de marzo de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

This is the third one I’ve bought

This is the third one I’ve bought, very pleased, enough said

9 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 1 estrellas sobre 5

4 Auraglow lights, after 2,5 years 3 developed faults

This review is about the products I purchased which were 4 Auraglow Florence lights. After two and a half years 3 of them have developed faults but are out of warranty. The lights themselves are of solid construction but the PIR and Motion sensor adjustment buttons are only accessible by taking the light off the wall bracket - a really stupid design especially if you want to try to adjust them in the dark or at dusk. I have one light that flashes at dusk but eventually comes on when it gets dark but then goes off a few hours later. A second light that works when you cover the sensor in daylight but won't come on at all when it's dark and a third that is on ALL the time. I've tried all the fault finding suggestions that Auraglow sent and tried many times adjusting the daylight settings but they didn't work. Now consigned to binning these and buying some new lights.

17 de abril de 2026
Opinión espontánea
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Respuesta de Auraglow

Dear Alan,

Thank you for taking the time to share your feedback.

We’re sorry to hear that you’ve experienced issues with several of your Florence lights after extended use. While our products are designed for durability, all electrical items are subject to wear over time, and our warranty reflects the period in which we can guarantee performance under normal use.

We appreciate your comments regarding the sensor adjustment design and will ensure this is passed on to our product team. Your feedback is valuable in helping us improve future designs.

We understand your frustration that the troubleshooting steps did not resolve the issues. While we’re unable to offer replacements outside of the warranty period, our support team remains available should you wish to discuss the matter further or explore current product options.

Kind regards,
Auraglow Customer Support

Valorada con 5 estrellas sobre 5

always fast and efficient service

always fast and efficient service and quality products

9 de abril de 2026
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Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Have shopped with them before very…

Have shopped with them before very pleased with the service and goods would certainly recommend them.

7 de abril de 2026
Logotipo de Auraglow

Respuesta de Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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