I would like this to be a zero star rating. I ordered the tanning product which took ages to arrive in damaged packaging and was the wrong shade and did not produce any tanning. I contacted the compan... Ver más
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Consulta las opiniones de los clientes
Bought ,what I thought was Aura tan from Materna.Now realise Aura tan has its own website according to review replies. Product bought from Materna costing £37 approx was totally useless. Attempts at r... Ver más
Why is the company Materna able to sell Aura Tan fake products . I have had to contact my bank to cancel further payments as they never reply to emails and their manage my subscription page can never... Ver más
Great quality, great results after only a couple of sunbeds, and I'll definitely be ordering again. I've tried a lot of tanning accelerators over the years, but these are honestly some of the bes... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de productos de belleza
- Mayorista de productos de belleza
- Tienda de artículos de belleza
- Industria cosmética
- Tienda de cosméticos
- Tienda de salud y belleza
Escrito por la empresa
Aura Tan Ltd operates exclusively at auratan.co.uk. We are not affiliated with any company trading as ‘Aura by Máterna’ or ‘AURA Skincare.’ If your review relates to a different brand, please check you’re on the correct company profile before submitting.
Información de contacto
Estados Unidos
- auratan.co.uk
2,4
Malo
36 opiniones
Invita a los clientes a opinar
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Ha contestado el 73% de las opiniones negativas
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Waited ages for this product don’t tan…
Waited ages for this product don’t tan don’t cover spider veins used for 2 weeks the money back guarantee is fake so is the product disappointing but gullible to
Believe all the fake reviews
12 de junio de 2026
Opinión espontánea
Respuesta de Aura Tan
Hi Michelle, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
frustrated,
Hello,
I am contacting you regarding my recent order, which finally arrived after a significant delivery delay and several unanswered emails.
Unfortunately, when I opened my parcel, I discovered that the 2x exfoliator I ordered was missing. Instead, I received a2 x OceAura Strawberry Matte Cream, which I did not order.
Please arrange for the exfoliator I paid for to be sent to me at no additional cost.
I am also disappointed with the tanning product. I followed the application instructions carefully, applying it to clean, dry skin and leaving it to develop overnight, but I can see little to no colour development. I have done this twice now with no results
After waiting so long for my order, receiving no replies to my previous emails, and then receiving an incorrect item, I am very disappointed with my experience.
Please confirm that you will send the missing exfoliator and advise me what you propose regarding the tanning product that has produced little to no visible result.
I would appreciate a prompt response.
Kind regards,
Magi
11 de julio de 2026
Opinión espontánea
Respuesta de Aura Tan
Hi Magi, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Respuesta de Aura Tan
Hi Lynn, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Massively disappointing
Don't buy this product. If it looks too good to be true ..... It doesn't cover thread veins. It also - bizarrely for a self-tan product - doesn't tan. Not even a tiny bit. The hype the product gets is nonsense. I've asked for a refund - as per their 'no risk' policy. Doubt I'll get it.
3 de julio de 2026
Opinión espontánea
Respuesta de Aura Tan
Hi Julie, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Respuesta de Aura Tan
Hi Joanne, thank you for your feedback. Really is appreciated!
Respuesta de Aura Tan
Hi Joan, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Amazing products and they wemt the…
Amazing products and they wemt the extra mile thats what makes them stand out from the rest.10/10⭐️⭐️⭐️⭐️⭐️
14 de junio de 2026
Respuesta de Aura Tan
Hi Martin, thanks for your feedback. We appreciate the time and support for our brand!
Respuesta de Aura Tan
Hi Alison, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Respuesta de Aura Tan
Hi Carla, thank you for feedback, really is appreciated!
The experience was positive
The experience was positive, with no side effects reported. Additionally, it has a pleasant scent that persists for an extended period. I intend to repurchase this product soon.
7 de abril de 2026
Respuesta de Aura Tan
Thanks so much for the thoughtful feedback, we really appreciate it. Glad to hear you had a positive experience and enjoyed the scent as well. Looking forward to having you back again soon!
Respuesta de Aura Tan
Thank you, we appreciate it! Glad you had a great experience with us.
Cream goes on well
Cream goes on well. But the smell isn't very strong. Could smell stronger. Get a good colour from this cream
28 de febrero de 2026
Respuesta de Aura Tan
Thanks for your feedback, we really appreciate it! Glad to hear you’re happy with the colour and how the cream applies. We keep the scent more subtle by design, but we’ll definitely take your comments on board.
“I’ve been using this sunbed cream for…
“I’ve been using this sunbed cream for about three weeks, and I’m really impressed. The texture is lightweight and absorbs quickly without feeling sticky. It has a pleasant scent that isn’t too strong. I noticed my tan developing faster and more evenly, and my skin feels moisturized after each session. I didn’t experience any irritation or breakouts. Overall, I think it’s good value for money and I would definitely buy it again.”
17 de febrero de 2026
Respuesta de Aura Tan
Hi Michelle,
Thank you so much for taking the time to leave such a lovely review. We’re really glad to hear you’re enjoying the cream and that it’s working well for your skin. Lightweight texture, fast absorption and consistent results are exactly what we aim for, so it’s great to know it’s delivering for you.
We also love hearing that your tan is developing more evenly and that your skin feels hydrated after each session. That’s the Aura Tan goal.
Thanks again for your support and for choosing our products. We can’t wait for you to keep glowing with us.
— Team Aura Tan
Respuesta de Aura Tan
Thanks so much for your feedback, Michelle! We really appreciate you taking the time to leave us a review. As a thank-you, we’ll be sending you a money-off voucher as a token of our appreciation.
Respuesta de Aura Tan
Thank you very much for your feedback, really is appreciated!
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