I was amazed at how easy it was to setup and use. The projector’s remote made is easy to adjust the setting and effects to what I liked complete with ‘white noise’ allowing me to adjust the ambiance... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered 3, one for myself and 2 others as gifts. I really love the projection and the Aurora moving across the ceiling, the stars and the moon. I have it on every night in my living room when I am r... Ver más
I love my aurora projector. It helps me sleep so much better, my favorite selection is the red nebula. And when I add my meditation sounds to it , it puts me right to sleep. I would love to have the o... Ver más
The aurora refund policy is ludicrous! The product itself is VERY unrealistic. Every “star” is the same size, and when using the moon feature, the “stars” are in front of the moon!!!???? In addition,... Ver más
Información sobre la empresa
Escrito por la empresa
Aurora was built around a simple idea: the way we light our homes in the evening is making it harder to switch off. Harsh overhead lights keep the brain alert long after the day is done. Aurora changes that — filling your room with slow-moving, soft northern lights that signal your nervous system it's time to slow down. Over 200,000 customers have made Aurora part of their evening ritual.
Información de contacto
Reino Unido
- aurora-projector.com
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have worked a nightshift for 20 years…
I have worked a nightshift for 20 years & love the natural moon & stars. The projector is awesome . It helps me to wind down after work. No matter the weather outside I can relax to the simulated view of stars & the northern lights.plus put some of my favorite music on the built in Bluetooth speaker.
Fast shipping
Fast shipping. The best projector we’ve ever purchased. It provides a lot of different settings. My daughter loves to choose from the many options for a night sky. When it’s placed properly, it covers the entire ceiling and the walls. I recommend this product.
Love my projector
Love my projector. I am a breathwork facilitator an use it when im breathing or running private sessions. Very calming an adds such a amazing sense of calm an really helps to set intentions.
Evil customer service and deceit, in my opinion
The following are my opinions of aurora projector. The other one star reviews inadequately describe the misery brought to the consumer by this deceptive company. They fail to disclose the requirements for returning their products, and their 30-day risk free trial is simply inaccurate and seemingly deceptive. They hide their address to return items, and I had to beseech their customer service before being told I had to ship the product, after videoing it, to the UK from the USA, and somehow guarantee delivery to them. Their customer service is abysmal, and they prey on consumers abroad as a way to dupe them out of their money, with immense unnecessary hurdles designed to unethically increase profit margins, by discouraging returns of this overpriced product. Amazon has a far better product and return policy, in my opinion.
Mind relaxing journey to rest and relaxation!
The aurora with the vast array of options both visual and auditory give me the options to calm my mind and body to achieve a full night of rest and recovery! I have been looking for years for way to settle my overactive brain to achieve restful and uninterrupted sleep, Aurora has helped.
Really helps me get to sleep and stay…
Really helps me get to sleep and stay asleep, when/if I wake up in the middle of the night I find it much easier to fall back asleep with this than without.
This item was noisy and provided bright…
This item was noisy and provided bright light at the source that hindered the effectiveness of the display. I found it distracting.
I love how relaxing this is
I love how relaxing this is. The combination of the lights and the sounds lull my wife and I into complete relaxation. I added it to the sound baths I provide and the ambience is enhanced and magical.
I just recently purchased the Aurora…
I just recently purchased the Aurora projector, because I was having trouble sleeping at night… at first I was skeptical about it but when I got , I turned it on after coming in from work one night and I was absolutely captivated by it ,because I love looking into the night sky and admiring all the stars and the moon … so when I did use it I fell in love with it…I drifted right off to sleep💤
Horrible company
Ordered the product over 4 months ago as a Christmas present. It is march 26 and I still haven’t received it and I’ve complained many many times. I’ve been asking for a refund for over 2 months…. Nothing but empty promises. This company is horrible.
Shipping was quicker than expected
Shipping was quicker than expected, the packaging was secure, and customer service responded very fast when I had a question. 5/5
We absolutely love ours
We absolutely love ours! We purchased 2 over the winter and they’ve really helped with the dark evenings. So relaxing! It’s great to have on while getting lost in my own world with the piano.
it was really useful
it was really useful, i was finally able to actually wind down after long days.
Bought this projector just after new…
Bought this projector just after new years as a kind of resolution to start doing better for myself as sleep is one thing I struggle with sometimes. I’ve been using it quite regularly for the past 2 months and I can confidently say it helps me wind down a lot just before bed, the product has done everything it said it would in my opinion, I recommend Aurora highly.
I loved it
I loved it. The projector itself is so good it actually helped me with anxiety and sleep issues, I also got the red light therapy panel which I can’t recommend enough! The price is so good for its quality- one of the strongest and best red light therapy I have tried!
Really nice lighting for relaxing
I've been using it every night before I sleep for the last week, the coverage is great! It really makes huge difference to my nights.
Never received projector company is a scam
I would give them no stars if I could. I ordered early December 2025 and I have been fighting with them ever since. They claim to have sent it however, when I track it, it was delivered not only to the wrong address to the wrong state. I have the tracking information to prove it. This happened twice the third time they claimed to have shipped it. I never got shipping confirmation or tracking. For two months I've been trying to either get my projector or refund. Their response is the same form letter each time I email this has been going on for two months.
Terrible customer service
Once I received the projector, I did not like it. The coverage and the images were not what I had expected.I sent an email as is their policy requesting a return. It took four emails before I got a response. They want me to return it to England, even though it was shipped from New Jersey. this would cost double the cost of the projector.
You may not get these unless you threaten to cancel
This company gives scammy vibes, and at the bare minimum, it is very poorly and unprofessionally run.
I ordered three projectors from this company on 12/11/2025. On 1/2/2026--after hearing nothing from this company for nearly a month, when I expected to receive these for extra holiday gifts--I contacted them to cancel the order. According to their online information, it had not yet been shipped.
On 1/4/26, they wrote back *from a Gmail address* and told me that it had been shipped: "We will provide you with the updated alternative second tracking number shortly."
On 1/6/26, I wrote them back, explaining that I had not received any "updated alternative second tracking number." Between the Gmail email address, the weirdness of needing an alternative tracking number, and the fact that I didn't receive one, I started to worry that I'd officially been scammed.
On 1/8/26, I heard back from "Will" at the same Gmail address, and he said "we are still waiting for confirmation from the US warehouse regarding your order. As soon as they confirm whether the item was missing or lost, I will arrange for a replacement to be sent immediately." So, it went from how they were going to send me an updated tracking number, to waiting for confirmation from a warehouse, to maybe the items were missing or lost... all from a Gmail account. Scammers say stuff like this. I didn't believe any of it, and I had already asked to cancel my order nearly a week before at this point.
For obvious reasons, I no longer trusted this company. So, I initiated a charge back with my credit card company. A couple of days later--with no new tracking information, no communication at all--these projectors show up in a beat up box. I was happy to learn that they weren't a *total* scam, but I also learned that these are totally cheaply made and wildly overpriced. I felt bad about the charge back, but felt like it served them well enough given their absolutely horrific customer service.
Somehow, these people who couldn't pull it together to deliver what I ordered and couldn't give me any documentation that it was coming--and refused to honor my cancellation request--gathered documentation to show that the items had been delivered. I suspect that if I hadn't gone back and forth with them, I might have never received these products because it seems to me they only sent them after my cancellation request.
TLDR: disorganized, shady company that only pulls together documentation to get money--not to actually serve their customers well.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








