Aurora Opiniones 45

I was excited to receive the projectors. When I tested it out, it did not project over a large surface the way I wanted. I also did not like the look of the green laser dots on the wall. I contacted customer service, and they did not provide me with a return label. It would also take them days to reply to me. They expected me to pay the cost of shipping the projectors to the UK (not to their US warehouses in New Jersey and LA), which was more than what I paid for the projectors. I have no clue what to do with these projectors now.

Buyer beware. I ordered this as a Christmas gift for my daughter, and it took over two weeks to arrive. While waiting, I had to buy a replacement gift, so I planned to return this item. Unfortunately, it ships from the UK, and the return shipping cost is more than the price of the projector itself. Had I known the shipping time would be this long, I never would have ordered it for Christmas. Given the delay, I also expected Aurora to provide a return shipping label, which they did not.

I ordered this projector as a gift. When I received confirmation of my purchase, I specifically asked if it would arrive on time. As the days passed, I checked the tracking information, which showed the label was created but not shipped. I immediately cancelled as I needed a gift pronto. They said it would be there in time. I checked the following day, and it was still sitting there, so I cancelled again. The package eventually arrived. I contacted them again and canceled for a third time. Now, they are trying to shake me down for return shipping fees, saying the tracking information was incorrect and not updated. Well, that would be their problem, not mine. The package is not opened, sitting here waiting for a return label. My credit card company has instructions to refuse any charges.