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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently had need to sell some precious metals, and Aurum Metal Invest was happy to buy. I contacted Aurum Metal Invest and spoke with Katie, who guided me through the process step by step. An... Ver más

Valorada con 5 estrellas sobre 5

I was selling silver coins not purchased from Aurum. Katie addressed all my concerns quickly and thoroughly. She did not nitpick over details; rather, she provided additional useful information. She w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

long time to wait for the shipment to be ready to collect (1 Month) fast reply from them easy to buy and sell u can storage as well great collections

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a new investor and to be honest I was a little nervous and unsure if it was safe to do so. Katie was extremely helpful and informative. Katie offered information with no pressure to buy. It was l... Ver más

Información sobre la empresa

  1. Compañía de comercio con oro y plata

Sobre Aurum Metal Invest

Escrito por la empresa

Bringing customers a one stop solution for all precious metals needs in Ireland. We buy, sell and offer low cost secure storage making investing in precious metals simple and easy. On our website, one can find the highest quality bullion products including gold bars, gold coins, silver bars and silver coins from renowned international refineries at competitive prices on the market with no hidden fees. We offer a vast range of highly sought-after bullion products ensuring that no matter if you are looking for a gift or a keen investor, we are confident you will find the suitable product. Our pricing can be found on our website where product prices are linked directly to the live gold, silver & platinum market price. Our secure online store allows you to shop at your own convenience 24/7, 365 days of the year. We accept payment by bank transfer so that funds can be sent safely and securely providing an overall easy and seamless online journey from homepage to checkout. Our bullion products are strictly from reputable brands that have been accredited as ‘good delivery’ by the London Bullion market association (LBMA) meaning that the bullion meets the strict standards for trading. These rules and regulations are to ensure that quality control in the production of bullion by the refinery has been maintained and is approved of. We 100% guarantee that all our bullion products our clients purchase from us will be of the highest grade. FAQ

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(83)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

all as ordered

all as ordered. very good curstomer care. fast delivery.

13 de junio de 2023
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Valued Customer,

Thank you for taking the time to write a review of your recent purchase with us!

We are glad that you had a great experience and if we can be any further assistance to you please do not hesitate to get in touch with us.


Warm Regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

Positive experience for a novice trader

As a novice trader, I found Aurum to be very friendly and easy to deal with. Quick to respond to queries and competitively priced. No excess red tape or follow up marketing contact thankfully.

23 de abril de 2023
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Christine,

Thank you for your kind review regarding your recent purchase with us.

We are so happy to hear of your positive experience.

We very much look forward to hearing from you again in the future!

Warm regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

Honest company, nice product

I have had a pleasant experience and received my product and am happy, I do recommend for all gold and silver collectors this company. 2nd time using this company.

16 de marzo de 2023
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Martha and Chris,

Thank you for taking the time to leave such a wonderful review of your recent purchase.

We will continue to work hard in providing an excellent and professional service to our customers.

We sincerely thank you for your continued business with us.

If we can be of any help to you in the future please do let us know.


Kindest regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

I got what I ordered

Everything that I ordered arrived in good condition. No extra fees or anything, paid exactly as outlined in the checkout.

16 de marzo de 2023
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Elijus,

Thank you for your review!

We are so happy to hear of your positive experience with us regarding your recent purchase.

If we can be of any further assistance to you in the future please do not hesitate to contact us.


Warmest regards,

Aurum Metal Invest Team

Valorada con 4 estrellas sobre 5

Aurum trust

There was a delay on the delivery but they communicated it verry well. and it took then ages for my payment to be credited to their account which is uncomfortable.

31 de enero de 2023
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Nino,

Thank you for your review.

I’m sorry to hear you felt uncomfortable with when the payment was credited to us however this is unfortunately not within our control when we receive the funds. I could suggest to contact your bank directly to enquire why it took one working day for payment to clear.

If we can be of any further assistance to you please do not hesitate to contact us.

Warm regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Katie is very friendly and helpful. No pressure and any questions answered in very timely manner.

24 de enero de 2023
Opinión espontánea
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Thank you for taking the time to review your recent purchase with Aurum Metal Invest. I’m so glad to hear that you had such a positive experience with us and we promise to continue to provide a wonderful, efficient and professional service to our customers.

If we can be of any further assistance to you please do not hesitate to get in touch with us!

Warmest Regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

My order arrived today after only…3 days

My order arrived today after only waiting 3 days after paying Katie is so nice and customer caring ringing me a few times to put me at ease because I had bad experience's with other gold companies
It was a good that everything was done so fast and my presents for my mother and girlfriend came before Xmas also my own bit of metal
I will be dealing with aurum metal invest in the future and sticking with them and if I could I would give them 10 stars but obviously I can't
Anyway I would advise any body buying metal for gifts investment or whatever your reasons is to do so with aurum
You will not find a better company thank you Katie for everything brilliant service

9 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thrustworthy Company

Just received the bullion that I ordered from Aurum, everything went well, no problems. It took a week or so longer than expected but every time there was an update about my shipment Katie made sure to let me know so I knew what was happening.
Thanks again Katie, I’m sure we will do business again.

10 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Katie continues to deliver a great…

Katie continues to deliver a great service and keeps the communication lines open so you know exactly what’s going on.

17 de octubre de 2022
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Sean,

Thank you once again for your continued business and for choosing Aurum Metal Invest!

We’re over the moon to hear about your satisfaction with us. We’ll continue to work hard.

Kind regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

A bit slow in arriving

A bit slow in arriving. As it was my first time in this kind of investing I was a bit anxious. I will be happy to use this service again.

9 de septiembre de 2022
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Tomas,

Thank you for your wonderful review!

Currently we are dealing with a high volume of orders so we do apologise on the slight delay with your order. We will work as hard has possible to try and reduce processing times.

We thank you for your patience.

If we can assist you in anyway again please kindly let us know. We look forward to hearing from you.

Kind regards,

Aurum Metal Invest Team

Valorada con 5 estrellas sobre 5

Received with thanks

Received with thanks. Great agent to deal with, helpful and readily available to advise and act for you in a professional manner. Edward. Dublin.

22 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Have not received my purchase yet

Have not received my purchase yet. Ordered over a month ago.

12 de agosto de 2022
Logotipo de Aurum Metal Invest

Respuesta de Aurum Metal Invest

Dear Tom,

Thank you for your review.

We have checked our system and see that your order was successfully delivered to you on Monday 15th August at 11.13am.

An estimated shipment time was provided to you at the time of order and another shipment update was given 2 weeks ago.

We do apologise for the delay where we are currently experiencing a high volume of orders and processing times have been delayed.

We thank you for your patience during this time and apologise for the inconvenience caused.

If we can be of further assistance to you please do not hesitate to contact us.


Kind regards,

Aurum Metal Invest Team

Valorada con 4 estrellas sobre 5

I was sceptical but the silver I…

I was sceptical but the silver I ordered came in the correct form. It took a few weeks but I was told that from the beginning. I would definitely order again for my precious metal collection

13 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was very happy to meet Katie for the…

I was very happy to meet Katie for the first time. She took care of my order and stayed in touch with me till she actually delivered my order to my home. She is such a wonderful person and very happy with her customer service and her kindness.

18 de junio de 2022
Opinión espontánea

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