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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I stumbled across the advert for Aussie Chiller on Instagram and ended up on their page. I ended up buying the perferated chiller plus as I like a wider brim and will be taking it to Las Vegas in June... Ver más

Valorada con 5 estrellas sobre 5

Ordered an Aussie Chiller last week and it arrived today. Fantastic service with communications every step of the way. I cannot fault this company! Thank you!

Valorada con 5 estrellas sobre 5

I ordered the Aussie Chiller, taking a chance as I only noticed them on Instagram. My hat arrived as described, no issues, the company stayed in touch keeping me up to date with tracking my order as I... Ver más

Valorada con 2 estrellas sobre 5

Ordered a hat in medium size on Aussiechiller.com. it took three weeks to finally arrive. Unfortunately, the hat didn't fit because the circumference of the hat gets smaller in the top part of the hat... Ver más

La empresa ha respondido

4,2

Muy bueno

TrustScore: 4 sobre 5

20 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

I ordered a Bushie Plus in February

I ordered a Bushie Plus in February, and I got it a little over a week later. It was well-packaged and is exactly what I was expecting. It was winter when I ordered it, but I can't wait to try it out this summer.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered the Aussie Chiller

I ordered the Aussie Chiller, taking a chance as I only noticed them on Instagram. My hat arrived as described, no issues, the company stayed in touch keeping me up to date with tracking my order as I was overseas. The hat is as described, I would have no problems with recommending this small company, Very satisfied customer

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality hat and great service.

I stumbled across the advert for Aussie Chiller on Instagram and ended up on their page. I ended up buying the perferated chiller plus as I like a wider brim and will be taking it to Las Vegas in June. Delivery and notifications were very quick and I was informed about the delivery every step of the way ( Australia to the Uk). The hat is great quality and fits nicely. If you're thinking of buying from Aussie Chiller then I recommend them as I had a great experience with them.

14 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap hat ,poor quality material

Cheap hat ,poor quality material , small brim , over priced for what it is.

13 de noviembre de 2025
Opinión espontánea
Logotipo de Aussiechiller

Respuesta de Aussiechiller

Thanks for your review. Our custom fabric has been produced so that our headwear lasts for years. We do have a wider brim on the Bushie Plus, and also a larger brim again coming this year. Most customers consider us the cheapest quality hat on the market! If you had a problem with your order you should have reached out to us to resolve it, exchange for a different style, or returned for a refund.

Valorada con 2 estrellas sobre 5

Medium sized hat doesn't fit… no US customer service

Ordered a hat in medium size on Aussiechiller.com. it took three weeks to finally arrive. Unfortunately, the hat didn't fit because the circumference of the hat gets smaller in the top part of the hat so that it just doesn't fit right. It just slides off and sits way too high. I asked the sales manager for an exchange. They told me to send the hat back on my own dime. No return tickets or US customer service. I contacted another representative but they didn't react. Then I discovered that they sell the same hats on Amazon.com. I could have had it much faster and with return policy via Amazon if I just hadn't followed their add on Facebook to look on Aussie chiller.com. Stupid me! Don't make the same mistake!!

28 de julio de 2025
Opinión espontánea
Logotipo de Aussiechiller

Respuesta de Aussiechiller

Thanks for you review Tati. Whether you purchase directly from our website or our Amazon page, we suggest you measure your head for correct sizing. When you purchased we were running free international shipping. So 3 rounds of shipping to return a hat to Australia and back to the US would put us in negative. We are planning on having a fulfilment facility set up in the US to manage returns better which are not ordered from Amazon.

Valorada con 5 estrellas sobre 5

Best hat ever!

Received my Aussie hat in perfect state, carefully shipped in box. Great hat! Perfect fit and it has top-quality written all over. Well done boys and girls down under!!

22 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am very disappointed in Aussie…

I am very disappointed in Aussie Chiller. I ordered my hat April 24. They told me it takes 6 to 9 days for delivery. After that time passed I contacted them by email 4 different times. They said use my tracking number which I did. Its response of the tracker never changes. It says received by postal carrier for delivery. Finally after 14 days I shared that if I did not hear from them within 24 hours I would ask my card company for a refund. My card company sent me my refund. Be careful doing business with this company. Their customers service is not responsive. You may not receive your order. The only way to do business with a company like this is COD

10 de mayo de 2025
Opinión espontánea
Logotipo de Aussiechiller

Respuesta de Aussiechiller

Apologies for the delay on your delivery Terry. Our shipping is 6-9+ business days internationally. North America is usually less, and the Philippines (where you ordered from) can sometimes take a couple days more due to their local postal service. These factors are not in our control. We can see your package was delivered the day after you called your credit card company for a chargeback. Hope it has kept you cool through summer!

Valorada con 5 estrellas sobre 5

Quality product

Quality product, sizing spot on, and have just ordered a second one to come to Scotland. Was kept informed of the delivery progress all the way with first one ! Cheers guys & G'day from Bonnie Scotland !🏴󠁧󠁢󠁳󠁣󠁴󠁿

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bushie perforated

Ordered from uk and delivered just over 2 weeks , have been kept in touch all the way to delivery, cracking hats ,very lightweight and fits perfect
Big thanks to the guys down under😎

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second Order

Ordered my second Bushie (I now have both perforated and solid) and got a free Bucket hat too. The Bucket was a size smaller than the Bushie. To make it fit I stretched it over a partially inflated football and inflated it bit-by-bit to stretch the bucket. It now fits as well and is as comfortable as the Bushie. Excellent lightweight hats.

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered from them twice now

Ordered from them twice now. Fast speedy delivery. Great products.

First order 1 hat (which I misplaced..found after second order placed)

Second order 4 hats

9 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely love my new hat

I absolutely love my new hat, I'm practically living in it with this heat.

Half of the office are now ordering for Christmas presents.

Ordering process was straight forward, shipped and received quickly.

I did have a little giggle at one of the follow up/marketing emails that couldn't believe the hat was being shipped the whole way over to Australia.

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was skeptical

Was skeptical, glad I hung in there.. very, very pleased with fit, quality, price, and style..customer service is average, but they are there. Very pleased

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hat you love

1st i ordered a black hat. It was perfect size, fast delivery and price not bad at all. Week or so later ordered same hat but brown. Also same things, quality is good and i love the hats. Been using them whole summer here in Finland.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very pleased with both my…

I am very pleased with both my purchases.
I bought a hat for myself in July and only had minor issues with it because it pulled my hair in the beginning. I just needed a bit off tear and a small adjustment of a rivet. However my kids kept stealing it from me. So I've bought an additional 3 hats and they've just been delivered. My kids are very pleased and so am I because I got the chance for more colours.
Just sad that I had to wait two weeks for delivery with our porstal service.
Beware off the taxes in DK - but they are worth it.

9 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality- if ordering to europe

Great quality- if ordering to europe, is better take the little more expensive post- otherwise it take 2-3 weeks
I ordered 2 hats and one cup for hot summer- all of them outstanding quality- very good ratio price/quality

6 de agosto de 2024
Opinión espontánea

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