Advertised as free but they gate your results behind a mandatory payment after you already spent 10min doing the test. They are also just reusing a free resource called RAADS-R. Other sites will let y... Ver más
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Consulta las opiniones de los clientes
They advertise a free test, however, when you complete the test you’re hit with an “option” (which is not optional, if you want the results that you just spend 10 minutes gathering) to pay between $2... Ver más
An absolute scam. Nowhere, while taking the test, does this say that you're agreeing to a subscription. The website asks for $1 for your results. We then found we were charged $53.73. Only when you... Ver más
Abhorrant service that edges on a scam. You complete the 'free test' just to be hit with a pay wall. By which point they will have your personally identifiable information on their system.... Ver más
1,2
Muy malo
136 opiniones
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Scammed into subscription
Same as the others. It says free test but then wanted my email address and charged me $1 to see the test results. I stupidly paid that thinking that $1 isn’t too much and then I got charged $26.99!!! on my credit card.
I only agreed to $1 for test results, I did not agree to subscription! There was no where in the email confirmation that mention subscription.
This is some dark deceptive pattern to steal your money.
22 de mayo de 2025
Opinión espontánea
Avoid, this is a scam
They tell you it only costs 30p for a one off assessment and then start a subscription for £15.99. There is no upfront information about this and you would have to dig deep into the terms and conditions to find it. No mention of a subscription in the email you receive from them either. I'm pursuing a refund and will take this further by reporting their egregious lack of transparency.
24 de mayo de 2025
Opinión espontánea
Scammers
Completely scam you out of £15.99 after thinking you are only paying 30p they add you to a subscription, yet you get no email confirmation to confirm subscription which further adds to the issue of unidentified payments. Contacted them several times over wanting to cancel and get a refund, I’m a student who work minimum wage and can’t afford to be losing this kind of money, yet was given 2 automated email replies, completely unacceptable and would give 0 stars if possible.
20 de mayo de 2025
Opinión espontánea
I always read the fine print
I always read the fine print, which was funny because they gave zero fine print to read and still double charged me. Is the company ran by autists?
23 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
Dear Trung Nguyen,
Thank you for your review. We're truly sorry to hear that your experience with Autism Test Center hasn’t met your expectations. We completely understand how frustrating it can be when a service doesn't work the way you hoped, and we want to start by acknowledging your disappointment and thanking you for taking the time to share your concerns.
At Autism Test Center, we are dedicated to helping people access important tools that support self-awareness, mental well-being, and personal growth. We never take it lightly when someone feels let down by their experience with us, and we’re especially concerned when a customer feels strongly enough to leave a negative public review. That tells us something went wrong, and we want to do better.
We read every review on Trustpilot and other platforms carefully—yes, even the difficult ones—and we genuinely reflect on them to understand where and how we can improve. Every bit of feedback, even the harshest, helps us grow as a team and as a platform. We value the opportunity to make things right with you, not just because it’s the right thing to do, but because your experience matters to us on a human level.
If you’ve experienced technical issues, had trouble understanding your results, or feel that you were misled in any way—we absolutely want to hear more from you. If you were charged unexpectedly, didn’t receive what you thought you were paying for, or simply feel like your concerns haven’t been addressed properly, we are here and ready to fix it. We stand behind our service, but we also know that no system is perfect—and when something goes wrong, we want to act quickly and fairly to resolve it.
To ensure your concern is handled efficiently and receives the attention it deserves, we kindly ask that you contact our support team directly. You can reach us by emailing support@autismtestcenter.com. Please make sure to include the word “Trustpilot” in the subject line. That allows us to prioritize and fast-track these cases internally.
When you email us, it’s helpful if you can include:
The email address you used when using our service
A short description of what went wrong (e.g., billing issue, test access problem, misunderstanding about results, etc.)
Any transaction ID or reference number, if available
We always aim to respond to every inquiry within 24 hours, though in peak times, it may take slightly longer. Rest assured, once we’ve located your account, we will do our very best to offer a fair resolution. In many cases, we're able to issue refunds, clarify misunderstandings, or improve your access to the service. Our team is trained not just to follow scripts, but to actually listen—and treat each case individually, with empathy and fairness.
We also want to be clear: if you are unsatisfied, we will not ignore your email or bury your complaint. You deserve a proper response. Too many companies fail to follow through when issues are raised, and we are committed to being different in that regard. You have our word.
Lastly, if your feedback relates to something broader—like how we communicate, the way we present our pricing, or how we explain the limitations of our online assessments—we want to hear that too. We’re always looking to improve, and constructive criticism, even when it stings a little, is how we grow into a better and more responsible service.
Again, we’re sorry your experience has not been positive so far, but we truly appreciate the opportunity to turn that around. Your trust matters to us, and if we’ve lost it, we want to earn it back the right way—through actions, not just words.
We’re looking forward to hearing from you at support@autismtestcenter.com
(Please don’t forget to use “Trustpilot” as the subject line.)
With appreciation and sincerity,
The Autism Test Center Support Team
support@autismtestcenter.com
SCAM ON BEHALF OF MENTAL HEALTH
Update: They did eventually contact me and processed the refund, but I had to reach out here for them to do so because the email I received from Irene Smith denied the refund, claiming it was due to having access to ebooks and other services, which was also untrue. P.S.: They refunded less money than what I was charged, but the difference isn't significant, so I'm okay with it.
I have REPORTED your website to Google and filed a complaint with the Federal Trade Commission. The U.S. government will investigate you for fraud. And also the European e-justice system, this page will be investigated for scamming people. A page supposedly designed to help detect autism offers you a free test, then tries to charge you \$0.50 without ever informing you that you’re subscribing to anything. Afterward, they send you an email with the test results but never mention any subscription, nor do they provide an option to unsubscribe or even an invoice. Then, two days later, they charge you $19.95. They refuse to refund it, claiming you had access to eBooks and resources, which are nowhere to be found since the website only offers the test and doesn't even let you create a profile to subscribe or access to said benefits.
They respond by asking for a transaction or reference ID, which is impossible to provide because they don’t send you anything. I already have photos and videos of how the site works as evidence of the crime.
Deceiving people who are seeking answers for their mental health is absolutely disgusting.
22 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
Dear Diana, our subscription service I voluntary, and if you look in the message I have sent you in our customer support I have processed I full refund for your subscription. we hope our efforts have met your expectations, and look forward to hear from you.
This is a scam
This is a scam, do not pay the £0.30 to view your results as this is how you 'sign up' for the fraudulent subscription and will be charged £15.99 afterwards without knowing!
22 de mayo de 2025
Opinión espontánea
Very deceptive, if not straight up scam
UPDATE: At least the support is quick and responsive. The full payment was refunded to me and subscription cancelled within less then a day of filing the request.
If the website isn't built to be misleading on purpose, then I strongly suggest to change the payment plan and inform the customer appropriately.
------------------------------------------------
Two days ago I took a test on this website. First it was advertised as free, but then, after completion they asked for 0.50€ fee to receive results (for the free test). I suppose this one's on me for giving in. I paid, received the results and forgot about it.
But lo and behold, today I was billed almost 20€ by the platform. I headed over there immediately to check if I overlooked something and indeed, on the very first page it is written that your subscription will be started automatically after paying 1$ service fee.
However, as the test was advertised as free, I disregarded this information and by the time I was done with the test, I forgot about it completely even if I did read it before.
Now, they were asking for 50¢ to receive results and nowhere in sight there was an information that I consent to starting a subscription. I word it like this, because after running the test again to get to the payment screen, the information about the subscription is written in small letters on the bottom of the page - you have to scroll down to get there. Masterful manipulation if I may say so.
Also, there was no email informing or confirming that I signed up for the subscription, which is obviously very convenient for the platform as I assume that most people would cancel it immediately should they have been informed.
I filled out the subscription cancellation form, wrote them an email and expect a full refund. I don't care that they did their "due diligence" by putting the information *somewhere* on the website. This is deceptive marketing and I'm just not having it.
21 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
our subscription service I entirely voluntary and I have review your request to see you have already been cancelled and fully refunded for the unwanted subscription.
You wanted my email
You wanted my email? Okay fine. Now after I give my email you want my credit card information for fifty cents? What a scam
20 de mayo de 2025
Opinión espontánea
Scamming people with fees
Was just looking for a simple site and instead got slapped with a "$1" fee and then got slapped with a $20 charge as if I signed up for continuous payments.
19 de mayo de 2025
Opinión espontánea
Hmmm not happy but they refunded me
17 de mayo de 2025
Opinión espontánea
Says free. Is NOT
Says free. ISN'T.
It is a ridiculously basic test that only highlights the things everyone knows about autism that are often common traits in the general public also. They are using AI to earn a dollar a test. If you really think you have autism do some research read a book, highlight the things you relate to. These tests are not worth it
16 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
Dear Shayla Alice,
Thank you for your review. We're truly sorry to hear that your experience with Autism Test Center hasn’t met your expectations. We completely understand how frustrating it can be when a service doesn't work the way you hoped, and we want to start by acknowledging your disappointment and thanking you for taking the time to share your concerns.
At Autism Test Center, we are dedicated to helping people access important tools that support self-awareness, mental well-being, and personal growth. We never take it lightly when someone feels let down by their experience with us, and we’re especially concerned when a customer feels strongly enough to leave a negative public review. That tells us something went wrong, and we want to do better.
We read every review on Trustpilot and other platforms carefully—yes, even the difficult ones—and we genuinely reflect on them to understand where and how we can improve. Every bit of feedback, even the harshest, helps us grow as a team and as a platform. We value the opportunity to make things right with you, not just because it’s the right thing to do, but because your experience matters to us on a human level.
If you’ve experienced technical issues, had trouble understanding your results, or feel that you were misled in any way—we absolutely want to hear more from you. If you were charged unexpectedly, didn’t receive what you thought you were paying for, or simply feel like your concerns haven’t been addressed properly, we are here and ready to fix it. We stand behind our service, but we also know that no system is perfect—and when something goes wrong, we want to act quickly and fairly to resolve it.
To ensure your concern is handled efficiently and receives the attention it deserves, we kindly ask that you contact our support team directly. You can reach us by emailing support@autismtestcenter.com. Please make sure to include the word “Trustpilot” in the subject line. That allows us to prioritize and fast-track these cases internally.
When you email us, it’s helpful if you can include:
The email address you used when using our service
A short description of what went wrong (e.g., billing issue, test access problem, misunderstanding about results, etc.)
Any transaction ID or reference number, if available
We always aim to respond to every inquiry within 24 hours, though in peak times, it may take slightly longer. Rest assured, once we’ve located your account, we will do our very best to offer a fair resolution. In many cases, we're able to issue refunds, clarify misunderstandings, or improve your access to the service. Our team is trained not just to follow scripts, but to actually listen—and treat each case individually, with empathy and fairness.
We also want to be clear: if you are unsatisfied, we will not ignore your email or bury your complaint. You deserve a proper response. Too many companies fail to follow through when issues are raised, and we are committed to being different in that regard. You have our word.
Lastly, if your feedback relates to something broader—like how we communicate, the way we present our pricing, or how we explain the limitations of our online assessments—we want to hear that too. We’re always looking to improve, and constructive criticism, even when it stings a little, is how we grow into a better and more responsible service.
Again, we’re sorry your experience has not been positive so far, but we truly appreciate the opportunity to turn that around. Your trust matters to us, and if we’ve lost it, we want to earn it back the right way—through actions, not just words.
We’re looking forward to hearing from you at support@autismtestcenter.com
(Please don’t forget to use “Trustpilot” as the subject line.)
With appreciation and sincerity,
The Autism Test Center Support Team
support@autismtestcenter.com
All you have to do is go to the ‘Ads…
All you have to do is go to the ‘Ads Transparency Center - Google’ page (you'll find it in a google search) and find the company ‘House of Products ApS’ or type in the domain name ‘autismtestcenter.com’, then click on any of their ads and click the ‘Report this ad’ button. Google will block the advertiser after receiving several submissions and the whole thing will be over. In addition, they advertise that they offer the service for free on Google Ads, then there is a small fee and then a subscription. If you would like to report them to the police or sue them, I leave the contact information of the company that offers this service: Company name: "House of Products ApS, Marielundvej 30, 2. / 2730 Herlev / Denmark".
15 de mayo de 2025
Opinión espontánea
Subscription
this sets up a subscription of £15.99 per month unless cancelled straight away.
I contacted them and they refunded without issue.
11 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
Hi Paul,
We're sorry to hear about your experience. We take all feedback seriously and would like the opportunity to make things right.
Please reach out to us at support@autismtestcenter.com with the subject line “Trustpilot” so our support team can assist you directly.
Thank you for bringing this to our attention.
Best regards,
Autism Test Center Support Team
The same happened to me
The same happened to me, it says it free, they want 30p for admin, ok, next morning charged £15.99, konstandin did you get your money back? They gave me my money back
11 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
Hi Anna,
We're sorry to hear about your experience. We take all feedback seriously and would like the opportunity to make things right.
Please reach out to us at support@autismtestcenter.com with the subject line “Trustpilot” so our support team can assist you directly.
Thank you for bringing this to our attention.
Best regards,
Autism Test Center Support Team
Scam like service
So I was looking for a test about Autism spectre and got to their website. Then I completed that test and I got to the page where it was said that I should pay 1$ to get results.
Not a big deal so I paid that dollar.
Few days later I've got 30$ subscription fee from them...
3 de mayo de 2025
Opinión espontánea
Respuesta de Autismtestcenter
Hi Anna,
We're sorry to hear about your experience. We take all feedback seriously and would like the opportunity to make things right.
Please reach out to us at support@autismtestcenter.com with the subject line “Trustpilot” so our support team can assist you directly.
Thank you for bringing this to our attention.
Best regards,
Autism Test Center Support Team
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