I can only speak very highly of Rod who has always come and sorted out any problems with quiet good humour and efficiency We were less impressed by another staff member who re routed our mower i... Ver más
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Consulta las opiniones de los clientes
Had Gary Hilton to install a new mower. Really efficient and knowledgeable. No problems since. Would highly recommend
Company easy to correspond with. Questions answered. Problems solved easily. Matt installed our mower was very professional and went over the app throughly. He really did go over and above as we had s... Ver más
Excellent service from Autocut this morning. Many of the tracking wires for my mower were damaged after tree surgery. Rod arrived on time and replaced the wires quickly. It is nice to see the mower... Ver más
Información sobre la empresa
- Servicios de paisajismo y jardinería
- Jardín
- Servicio de jardinería
- Servicio de reparación de podadoras de césped
Escrito por la empresa
With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.
Información de contacto
Torr Trade Park, Torr Quarry Ind Est, , TQ9 7FA, Totnes, Reino Unido
- 0800 8620635
- info@autocut.co.uk
- autocut.co.uk
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Ha contestado el 66% de las opiniones negativas
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Set up service was excellent A…
Set up service was excellent A difficult lawn lots of obstacles but everything mapped and app explained well
Would definitely recommend
Thanks
Excellent customer service from Taylor
The person that prompts me to give a 5 star rating is Taylor. He has been amazing from the start, he’s always at the end of the phone even on weekends when I don’t expect a response until Monday..he’s there. Can’t rate him enough with his professional approach and experience making the whole experience of buying a robot lawnmower so much easier
Outstanding sales and installation experience.
Excellent initial contact with Ben & Stephen followed by awesome interaction with Taylor at time of installation and instruction.
Autocut have been amazing
Autocut have been amazing. Will one of their engineers have is a thorough introduction to our mowing machine which we now call Daisy.
We love her and have a fabulous clean lawn as a result. We also love the fact that we don’t need to spend time cutting the lawn or managing getting rid of the grass
Highly recommend
From the first conversation with Simon explaining which mower would be best to the visit and installation by the lovely Will , the process was smooth and I’m really pleased. Will took his time to make sure I understood everything and set it up fully. I’ve even named my mower after him! Wouldn’t hesitate to recommend this great service with a personal touch. Love my mower too!!
Delightful and helpful man
Delightful and helpful man ( Will) got it set up easily .
Happy to be telephoned if any issues .
5 STARS
After deciding to purchase an auto mower I called Autocut who gave fantastic advice and were not pushy in any way. They said I’d have to pay a 50% deposit to order the mower and the rest isn’t payable until after it was installed and I was happy that it worked as expected. The installer, Will arrived promptly on the agreed date and set the mower up in no time and showed me the full operation and told me I could call him if I had any problems or questions. Will is a credit to the company and I’d definitely recommend Autocut to anyone looking for an auto mower.
Great Service and Set Up
Great communication and set up. Will was superb no problem was too big, he set up and taught and the mower so simple to get going. So many features that time will tell how well it does but so far so good
I ❤️my robot mower
This review is about the maintenance of my wonderful robot mower aka Fred.
Leon was very thorough, helpful and tidy in his annual Maintenance visit. My machine was very grubby and it now looks like new.
I am delighted by Fred, a great purchase and impressed by Leon.
Notice of the time of the visit would have been good.
Leon was punctual
Leon was punctual, knowledgeable and personable. Well done Autocut . All your staff are very approachable
Issues with a Husqvarna…
I had a few issues with my Husqvarna mower. The technical support guy from Autocut was Leon. He was absolutely brilliant. Nothing was too much trouble and issues were resolved promptly. Leon was very professional and a credit to his company.
Great engineer!
Leon came out today and sorted the issues I had had with the connection. He was persistent with a tricky technical problem and made sure everything was running well before he left A really nice guy very polite and efficient Very happy with the service
The Autocut staff have all been exceedingly helpful
The Autocut staff have all been exceedingly helpful, with good advice on choice of mower and how best to operate it once installed.
Robotic mower
From my first contact with Ben in Sales to the installation by Gary and Chris yesterday it has been a pleasure to deal with Autocut. They are all very professional and Gary and Chris were so helpful, and as a widow of great assistance guiding me through the app and operation of my robotic mower.
I ordered my first robot mower
I ordered my first robot mower, a Husqvarna 410VE, from Autocut, and the whole experience has been quick, smooth, and professional from start to finish.
I made an enquiry through the website and received a call from sales the following day. After discussing my garden over the phone and sending WhatsApp videos of the layout, they confirmed that the mower I had chosen would be suitable for my lawn. I paid the deposit and the installation was arranged for two weeks later.
On installation day, Matt arrived bright and early. We talked through the best location for the charging station, and he carefully mapped the garden, including setting stay-out zones around flower beds and trees. He also gave me plenty of useful advice and tips. The weather was kind to us, which made it a really pleasant and informative experience.
Matt told me I’d wake up to a striped lawn, and he was absolutely right. There are other patterns you can choose as well, which is a nice touch. My lawn is around 1,100m², and the mower keeps it cut well and cut often. It’s great not having to deal with piles of decomposing grass anymore, as the regular cutting means the tiny clippings are mulched back into the lawn.
One of the big advantages of buying from Autocut is the ongoing support. I had an issue with a small strip not being cut, but Matt was able to diagnose the problem quickly and guide me on how to resolve it.
So far, everything has been very positive. I’ll continue to update this review over time so others can see how the mower performs long term and what ongoing support I receive from Autocut.
Highly recommend
Highly recommend. Great company - good comms, well priced and sort all the installation and maintenance. Really nice people to deal with as well. If you're thinking of buying a robot mower I wouldn't go anywhere else.
Excellent service from order to…
Excellent service from order to installation
Have been a customer of Autocut for 6 years
Have been a customer of Autocut for about 6 years. Service has always been friendly good and professional. But the latest support that we have had from Taylor has been exceptional. This included the installation of a new mower due to a house move and an additional call out after hours to install a referencing point. Service has been of the highest quality.
Absolutely fantastic service and boy do…
Absolutely fantastic service and boy do the mowers deliver, only been on for a week or so but I’m so happy with how all the lawns are looking. Will has been amazing setting them all up and always there to offer any advice and help with any issues. Definitely recommend this type of mower and Will 💥💥💥💥💥
Leon was very friendly and professional…
Leon was very friendly and professional while installing my new robot lawnmower. He was also very patient and understanding in showing me how to use it. I am very pleased with the way it was installed and looking forward to using my mower knowing that I have the full support of Leon and the Company to assist at any time within the 5 year warranty.
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