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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can only speak very highly of Rod who has always come and sorted out any problems with quiet good humour and efficiency We were less impressed by another staff member who re routed our mower i... Ver más

Valorada con 5 estrellas sobre 5

Had Gary Hilton to install a new mower. Really efficient and knowledgeable. No problems since. Would highly recommend

Valorada con 5 estrellas sobre 5

Company easy to correspond with. Questions answered. Problems solved easily. Matt installed our mower was very professional and went over the app throughly. He really did go over and above as we had s... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from Autocut this morning. Many of the tracking wires for my mower were damaged after tree surgery. Rod arrived on time and replaced the wires quickly. It is nice to see the mower... Ver más

Información sobre la empresa

  1. Servicios de paisajismo y jardinería
  2. Jardín
  3. Servicio de jardinería
  4. Servicio de reparación de podadoras de césped

Escrito por la empresa

With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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4,6

Todas las opiniones

(122)

55 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

All good

All good. Great guy who was very helpful and arrived early. Very satisfied with service.

28 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Husquarna

Had William from (Autocut) out for mowers yearly service and was impressed with all aspects of the service. Mower looks as good as new & he also helped me with an issue I had in the app... Very pleased.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product Great service

We are currently on our second set of robot mowers and we simply can’t live without them !! Autocut are always super friendly and efficient - the staff are always a pleasure to see . The annual servicing of the mowers is always on time and very thorough.. we have no hesitation in recommending Autocut not only for their products but in particular their staff and the overall service they provide .

14 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Review retraction

Hi, this is an update to my previous 1 star review of Autocut. Whilst I did have significant initial challenges with my Automower and Autocut, I need to acknowledge that Autocut continued to work on a resolution and ultimately found the fault and resolved it. They also zero'd out the cost of some previous parts which were replaced. All in all, Autocut turned around my negative experience. Thanks to Lee and Gary 👍

7 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick efficient and reliable

They arrived and set up their mobile workshop without any fuss and collected my mower from the garden without needing any help from me. The machine looked and sounded like a new machine when returned.

I have had the mower for nearly 5 years now and it has been serviced annually by autocut and they are quick efficient, and, compared to the annual servicing of a conventional mower, competitively priced.

18 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have a very steep field and garden to…

I have a very steep field and garden to cut of a couple of acres. Strimming my large field is a massive chore. Autocut were extremely efficient and the installation process very straightforward. The robot mower deals with the steep slopes very well and the quality of the grass in the field has vastly improved. It is now a joy to walk there knowing I do not have to spend weeks of hard labour cutting the grass. The cost of the mower pays for itself over time if I had to get a gardener to do the job.

24 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent service

Steve arrived on time, talked me through the whole process of install, then completed installation in the worst weather imaginable! He then mapped out the front and rear lawns and showed me how to operate the machine, set out schedules and adjust any parameters. A very comprehensive service.

5 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Needed to find a service company for my…

Needed to find a service company for my Husqvarna 430x. Auto cut came up as a digital search. Phoned them, no answer but they did return call. Then had to register, then booked an appointment. They are very busy, got an appointment. They arrived when they said they would and sorted my problem. All they service is husqvarna auto mowers. They know their stuff and carry a lot of spares.

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I recently had to make a complaint about the service from autocut but the response I had from them was excellent. They could not have been more helpful and attentive and the problem was sorted out quickly and efficiently. The mower is fantastic and saves so much time and effort , we never have to cut the lawn. I would like to thank the team for sorting it out and would definitely recommend autocut in Devon to anyone.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Automower installation

We had our Husqvarna Automower delivered by Autocut. They installed the wire borders and explained the operation of the Automower. The two guys were very professional and friendly and we were very impressed with everything. Later we purchased a garage for the mower and that was also erected by Autocut. We have been very pleased with the mower and have become quite attached. It has made the lawn look superb. The installation was done free of charge and I fully recommend the company if you are thinking of purchasing an Automower.
Rob

24 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non existing service and Warranty

I purchased a Husquvarna 450 3 weeks ago. It was installed and stopped working after 7 days. It was not possible to turn the mower on. When I called I was promised a service visit within a few days. Now I cant even get any answer via email or phone call. The brand new mower sits here for 2 weeks still. Not sure if autocut is an internet scam but I am have no explanation why I am being ignored now when I was promised a good repair and warranty service only 3 weeks ago. I would not recommend to use this company. I will have to go down the legal route if I don't hear anything next week.

27 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Autocut Somerset

Not great to be honest. Less than a year into the purchase of a Husqvarna 350x it went wrong and when they did come to fix it they weren’t really sure what they were doing. Despite an extended warranty they wanted me to have a £169 service which I reluctantly agreed to . Apparently I needed a new comms board and they said they would get back to me. Over 8 weeks later I had to call them to remind them to come and fit the part that was apparently in Stock in Newcastle. They came they apparently fitted the comms board and at least I can talk to the mower but it now has no mapping function. I alerted the service guy Rodney to this fact a week ago and have heard nothing. I can really only say this company is an absolute shambles and I am now not even sure about the reliability of Husqvarna. We have a guide wire and I wish I had been in the market 6months later than I was because the new generation seem to offer better features with no wires.

2 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 for advice and service

From initial contact through to survey, delivery and installation I give Autocut 10/10. Luke (owner/sales) and Steve (installation engineer) were very knowledgeable and helpful at every stage of the process, and guided me through both the choice of mower and any other options I may or may not need. The Husqvarna machines they supply are top class and I am a very happy customer who Will recommend Autocut without hesitation.

24 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was extremely impressed with the…

I was extremely impressed with the service I received from Autocut from the minute I made contact to express my interest in Robotic mowers. I received a telephone call back within the same day when a very knowledgeable gentleman called Leigh talked me through a number of questions I had about these mowers. There was no hard sell and I was given time to consider my position. When I called back to ask for a site visit that was arranged swiftly and again no hard sell. I was given time and space to think about what I wanted and discovered Autocut offered the best deal on the Husqvarna 405X mower I wanted. This was in terms of price and free installation. I was asked for a deposit and within a short time of payment received immediate confirmation. The day of installation was agreed at my convenience when it was hammering down with rain and blowing a gale. Leigh did a great job discussing with me where I would like it placed , we debated a number of sites, discussed the electrics etc.The installation was completed in a few hours including instruction for me on using the app to control the mower. In addition autocut can access the mower from their app should I have any problems.The mower is impressive, it has a 5 year guarantee for an extra £82 and I was left feeling the company would be there for me if there was a problem and it would be sorted out very quickly. I was impressed with the custom service and the product. I now happily watch my lawn being cut!

14 de abril de 2023
Opinión espontánea

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