Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Finding a mechanical business to carry out a logbook service on my Holden was super easy using AutoGuru's web suite. Being able to compare several businesses without ringing all over the place, talki... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I did not get any discount, although I had accepted the Happy Days offer and mentioned it at the time of payment. The above aside, the car is not cleaned inside nor is it washed from outside. Previo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Tienda de accesorios para automóviles

Escrito por la empresa

What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

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4,7

Todas las opiniones

(1693)

88 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy way of booking a mechanic

Easy way of booking a mechanic, great customer service, answered any query promptly, would definately use again if needed,

3 de febrero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Appreciate the feedback and rating Shaun!

Valorada con 5 estrellas sobre 5

Recommend Mechanic

Mechanic was able to accommodate a date change and perform my logbook service in a timely manner. Autoguru quote was honoured and any possible add ons were discussed before performed. Highly recommended.

30 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Thanks for the feedback and recommendation. Glad we could help.

Valorada con 5 estrellas sobre 5

The booking process was so easy

The booking process was so easy. I was given a range of quotes for garages near to me. The garage I chose were fantastic. I will be using autoguru again.

31 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Sounds like you found a great mechanic! Thank you for leaving your feedback on the experience you had.

Valorada con 1 estrellas sobre 5

Bad Experience

Do not trust them! if for any reason need to change your booking time, then there is no way to communicate with this platform and you should lose all your money!

22 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Hi Mehran, our website displays the Contact Us section on the main page, this is where you can get in touch with us. There is also a link attached to your booking confirmation email that you received which you can click to make changes to your booking and contact us. If you choose to cancel your booking we will process a refund for you. You will not lose your money. I have found your booking in our system and will assist with the changes you require and be in touch! We apologise for any inconvenience this has caused. The AG crew.

Valorada con 5 estrellas sobre 5

It was easy to book

It was easy to book. I don't know yet if it is going to happen.

22 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Thanks Heather, let us know if we can help in the future.

Valorada con 5 estrellas sobre 5

I’m so glad I found AutoGuru

I’m so glad I found AutoGuru! Finding quotes from reliable mechanics was made so simple because AutoGuru did all the hard work for me. My questions were answered quickly and the whole process was easy.

19 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Thank you so much Lou for the positive review, glad we could help and offer you an easy way to find a Mechanic.

Valorada con 5 estrellas sobre 5

Professional Service

Punctual. Great communication. Professional service. Would definitely recommend. Will be using again.

10 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Thank you, Jason. Pleased you had a great experience.

Valorada con 4 estrellas sobre 5

more communication options

not enough options to talk to the mechanic to add on other things needing fixing, only a drop-down box with limited options.

11 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Hi Evan, there is a commentary box at the bottom when submitting quotes for the Mechanic to see if you ever have any additional questions in future. Thank you for the feedback.

Valorada con 5 estrellas sobre 5

All so easy

All so easy, second time user now and couldnt be more impressed

8 de enero de 2025
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Appreciate the feedback Mark.

Valorada con 5 estrellas sobre 5

First time I've ever used AutoGuru to find a Mechanic

First time I've ever used AutoGuru to find a local Car Mechanic and it was a very easy to use, fast, and efficient method, which returned a number of local Mechanics to choose from, including their ratings by prior customers which made the whole thing very simple and easy for me.

24 de diciembre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Hi William, glad we could offer you an easier way of sourcing a local Mechanic. Appreciate the feedback and review!

Valorada con 1 estrellas sobre 5

Autoguru claim to offer transparent…

Autoguru claim to offer transparent quotes from local mechanics.

I was quoted $2900 by Autoguru to change a timing belt and water pump through a particular mechanic.

Instead, and out of curiosity, I decided to contact the same mechanic directly asking for a quote and they quoted me $2200 for the job. A saving of $700.

Don't use grifters like Autoguru. Contact your mechanics directly. You'll save money.

18 de diciembre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Hi Tristan, we aim to always provide a good customer experience. All suppliers on the AutoGuru platform set their own pricing and complete the quotes. If you could provide me with a booking or quote number I can reach out to the supplier to ensure we have their current and up to date pricing in the system. Please contact us so that we can investigate. Thank you

Valorada con 5 estrellas sobre 5

Easy

Easy, quick and reliable to use

21 de diciembre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Appreciate the feedback Simon.

Valorada con 5 estrellas sobre 5

Support the Indies!

Very easy to navigate and a quote was provided very fast, almost instantly, which for a 3rd party to do is awesome!

13 de diciembre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Thank you Chris, glad you had an awesome experience.

Valorada con 1 estrellas sobre 5

Our experience was awesome

Our experience was awesome. Frank was great and quick and explained what the process would be. Highly recommend.

10 de diciembre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Hey, we're stoked you had an awesome experience with Frank, we get a lot of great feedback for Frank, and he's been on the platform for a long time. As we discussed on the phone today, if there is anything we can do to assist in making this 1-star review a 5-star, just reach out. - Thanks, The AutoGuru Team.

Valorada con 5 estrellas sobre 5

Very happy with service received and the Autoguru app.

Prompt timing. Good price for the job. All was done within time quoted. $10 voucher for a Uber was great. All the links for the business and for the Uber worked effortlessly. Thanks Varsity Lakes Commodore Repairs.

8 de octubre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Appreciate the review Jim.

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use. Very good at finding local business

29 de noviembre de 2024
Opinión espontánea
Logotipo de AutoGuru

Respuesta de AutoGuru

Glad we could help you find a local business for your repairs Lisa.

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