They were able to get our vehicle towed quickly and efficiently. Communication was on point and was able to inform us about when it will be picked up and delivery was done with no issues. In case of... Ver más
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Consulta las opiniones de los clientes
I signed up to ship my vehicle with Jazz, and she was great! She worked hard to get me the price that was promised and communicated well. Most of this industry will try to increase the fee after contr... Ver más
If I could give less than I one star I would. I was quoted a price verbally and in writing and then that price was included in the contract. The fine print in the contract said price could changed... Ver más
Thank you is not enough to say how pleased and at ease I am with Gavin’s service. He truly went above and beyond to find a driver and deliver my car from AZ to CA. I was a nervous wreck and he made su... Ver más
Información sobre la empresa
Escrito por la empresa
Auto Haul Direct provides reliable vehicle transport services across the USA. Whether you need state-to-state car shipping, cross-country car shipping, or door-to-door auto transport, our team helps make the process simple from quote to delivery. Whether you are relocating, buying a car online, sending a vehicle to family, or planning cross-country car shipping, we help coordinate transport based on your route, timing, and vehicle type.
Información de contacto
Estados Unidos
- autohauldirect.com
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Ha contestado el 25% de las opiniones negativas
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Great service and attention to detail
Great service and attention to detail. Thank you Jimmy Brown. Highly recommended.
Great job
Great job! The guys are in touch all the time 24/7, they work out all the questions at once and don't make you wait at all! According to payments, everything is clearly fast and on time!
Great doing business and creating new…
Great doing business and creating new partnership together with transporting cars!
Very good service.
Roger was always very attentive and answered my messages even though he was out of his working hours, and he got me a very good price!
Very good service! I recommend it!
I worked with Gavin in transporting my…
I worked with Gavin in transporting my car 375 miles he knew I was in a tight budget. He was efficient in find a driver. Without Gavin my car would not be home.
They make Promises they don't keep
They make Promises they don't keep! I'm dizzy from how much runaround they gave me! Finally got ahold of a guy named Gavin, That said everybody else is a scammer don't trust other companies... And then tried asking 600 more than the quote! We Ask for a refund And then he tried to negotiate the price. I told him just give us a full refund because promised was not kept.. You said that would be fine.He will refund us. Ended up calling The bank he took the money out of and they refunded it and is looking into fraud! Do not trust them, they give you the runaround, After they take your money!
Real helpful and got my car towed with…
Real helpful and got my car towed with no problem
They were able to get our vehicle towed…
They were able to get our vehicle towed quickly and efficiently. Communication was on point and was able to inform us about when it will be picked up and delivery was done with no issues. In case of future emergency I will reach back out to autohauldirect 100%!
Gavin representative was great to work with, very professional and easy to communicate with!
Gavin made everything possible to make…
Gavin made everything possible to make sure I was taken care off and my car was delivered fast! Would definitely recommend autohaul for anyone that needs their vehicle transported.
Amazing first class service
Thank you is not enough to say how pleased and at ease I am with Gavin’s service. He truly went above and beyond to find a driver and deliver my car from AZ to CA. I was a nervous wreck and he made sure to be very clear with the expectations. I gave him my budget and he was able to lock a driver within my budget in less than 24hours. I was previously working with a company that did not meet my original contract. I was very happy to get in contact with Gavin who was able to find transportation for me. Make sure to give Gavin a call before settling with anyone else. He truly works with the customer and is very nice compassionate and not pushy at al.
Great first time experience
Great first time experience. Customer service was amazing, very helpful and understanding. Went above and beyond assisting me and helping to get a driver to deliver.
Exceptional Service by Gavin
I can't say enough wonderful things about Gavin and the exceptional service he provided from start to finish. He truly went above and beyond every step of the way and made sure everything was handled professionally and with genuine care.
Unfortunately, the transporter, HMT Logistics, damaged our vehicle while loading it onto the trailer. To make matters worse, the driver denied responsibility and even tried to blame us for the damage. Gavin never wavered. He stood by us, made sure HMT Logistics was held accountable, and worked tirelessly to ensure the situation was made right.
Throughout the entire process, Gavin kept us informed, advocated on our behalf, and demonstrated integrity, professionalism, and a true commitment to customer satisfaction. In a situation that could have been incredibly stressful, he made us feel supported and confident that everything would be resolved.
Employees like Gavin are rare, and he absolutely deserves to be recognized for his outstanding hard work, dedication, and willingness to go the extra mile for his customers. Thank you, Gavin, for turning a frustrating experience into one where we truly felt valued. You are a tremendous asset to your company!
I hope Gavin receives the recognition he deserves for the outstanding job he did.
My Mercedes malfunctioned on the way to…
My Mercedes malfunctioned on the way to Philly from VA and I needed to towed back to VA. Roger was super efficient and helpful. He worked diligently to find a driver. He found one but the driver demanded more money once they asked for pix ans saw it was a Mercedes. I was annoyed since I disclosed the vehicle type and was quoted a price based on what I submitted so I refused to pay more. Roger assured me that if I was a bit patient and didnt mind waiting till Monday he would find a driver for me and he did.
The vehicle has been picked up and is en route to VA now
Thanks Roger! I appreciate it
Discuss acceptable fee variances upfront
I signed up to ship my vehicle with Jazz, and she was great! She worked hard to get me the price that was promised and communicated well. Most of this industry will try to increase the fee after contract is signed, the drivers will dictate a lot of that, so set your limits upfront. I respect Jazz for trying to stick to contract price. We weren't able to find a driver for the time frame I needed, and initial deposit was fully refunded. I would trust working with Autohaul again.
Pickup and delivery was fine
Pickup and delivery was fine. Delivered vehicle 1 day late, but not any real issues. Thank for getting the vehicle delivered safe and without any incident.
Stan
Do your research before contacting
We were not informed that they were a broker and price changed later. Scheduling kept changing along with different carrier companies. However, the final carrier was amazing to work with!
They are good people that do good business
They are good people do good business nice cars they pay on time
Jazz williams was easy to work with and…
Jazz williams was easy to work with and very professional. Good service
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