I purchased some glass media for my pool. Unfortunately the bag was torn in transit, I sent an mail on the day I received, within the hour on a Saturday evening Simon responded promptly and offered a... Ver más
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Accounts/purchasing/the warehouse team all made the experience with the company reassure me that contact with the client and their genuine aim to please was high on their agenda. Updates were regularl... Ver más
La empresa ha respondido
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Ver más
La empresa ha respondido
They got my pool heat pump back under wifi control by replacing the wifi module free of charge, even though out of warranty.
La empresa ha respondido
Información sobre la empresa
- Proveedor de bombas de agua
- Piscina cubierta
- Piscina al aire libre
- Proveedor de máquinas de bombeo
- Tienda de insumos para piscinas
Sobre Automated Environmental Systems
Escrito por la empresa
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Información de contacto
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Reino Unido
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
AES offers a good range of products at…
AES offers a good range of products at reasonable prices; very quick to respond to a telephone enquiry and dispatch the ordered item which was well packaged & received within 48 hours. Can certainly recommend this company & would be happy to be a returning customer.

Respuesta de Automated Environmental Systems
Quoted price and delivery but delivery…
Quoted price and delivery but delivery took three months and they wanted to sell me something I did not want

Respuesta de Automated Environmental Systems

Respuesta de Automated Environmental Systems
Amazing company to work with products…
Amazing company to work with products are exceptional don’t hesitate when it comes to choosing anyone these guys are the top of there game

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Great Service
Great Service - Extremely helpful with any queries or technical issues - Will use again due to that personal touch

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Fantastic service all round.
Absolutely fantastic service from these guys, went above and beyond to explain in detail how my Poolex 280 works. Great team. Great product. Thank you very much!

Respuesta de Automated Environmental Systems

Respuesta de Automated Environmental Systems
Presales and aftersales was great
Presales was great, very helpful team. We did have some issues but after a lot of to and fro everything was resolved. Great pieces of kit

Respuesta de Automated Environmental Systems
Emergency, Turned up on time.
Emergency call out, Turned up on time, Polite, Gave a quote next day, parts ordered & repairs carried out within 5 days.

Respuesta de Automated Environmental Systems
Wow what an amazing company
Wow what an amazing company to deal with. We were let down by a previous company when our submersible grinder pump started to fail. A few emails with Tina (who answered lots of question's with patience) and everything was set up for a new pump to be installed by Fred in 2 days. He turned up, fitted the pump without any issues and cleaned everything up. A full email report was given with photos, both with old and newly fitted pump. Honestly can’t praise this company enough, they did exactly what they said they would.

Respuesta de Automated Environmental Systems
Very easy to order and fast delivery
Very easy to order and fast delivery. Very happy with the performance. Easy to set up and keeps my pool clean.

Respuesta de Automated Environmental Systems
Excellent and efficient service from…
Excellent and efficient service from the Technical team. I called with an issue, and they understood the problem immediately. They resolved it by dispatching a replacement part, which arrived the very next day. Extremely helpful and effective support!

Respuesta de Automated Environmental Systems
What can I say about AES
What can I say about AES. Absolutely fantastic company to deal with. Provided detailed product information regarding Remora Heat Pumps and after purchasing Remora Professional Heat Pump I received superb support to diagnose, advise and resolve an “fault code” issue. The issue was not related to the actual pump but from my set up. My Nexus 320 pump that was sucking air into the heat pump “Inlet” from the OASE pump used to supply the ASHP from the Nexus bio “Outer”chamber. Simon from AES contacted me via “FaceTime” and diagnosed the issue and advised on a solution. Simon was friendly, knowledgable, patient and efficiently provided detailed support. Incredible service. Highly recommended from quality products, delivery and through to support that actually supports the customer from a knowledgable person rather than “A.I”or “Help Pages”. Do not hesitate to use this company. They are a quality,professional team with quality products. Thank you AES

Respuesta de Automated Environmental Systems
Super helpful in finding a replacement…
Super helpful in finding a replacement part for my heat pump

Respuesta de Automated Environmental Systems
Extremely helpful advice given over the…
Extremely helpful advice given over the telephone as to what I needed. Goods were dispatched quickly.

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First Class Service
My experience with Automated Enviromental Systems has been over a couple of years. The quality of service and products purchased excellent. Whether I seek advice on heat pumps, water pumps, salt, alkaline issues, general pool health this company delivers. I am not technical minded and I have purchased several products from this company after they have discussed what I need... one pool heater to be returned without issue. I cannot thank Simon and various team members on the service, in particular follow up calls. This company comes highly recommended.

Respuesta de Automated Environmental Systems
Superb knowledge, trust in their products and excellent customer focus.
Having never used a heat pump before, I had lots of questions - and these guys really know their stuff!
I contacted them about which unit would suit me and went through options, both via email and telephone and everything was explained fully. When I had a query about gluing connections together, the owner took the time to video call me and show me "how to" do it properly- and he explained what could be done should I wish to swap to pressure pipe in the future. This, to me, was going above and beyond your usual customer care and it (plus the depth of knowledge and trust in the product) clinched the deal.
Despatch was same day and delivery took a couple of days. The unit and my accessories were well packed and arrived in mint condition. Gluing the pipework was easy and I'm learning the settings - I now have to decide how warm our koi are going to be through winter!

Respuesta de Automated Environmental Systems
Complète satisfaction…
Simon understood our requirements- designed the solution - completed the order swiftly- engineers on site within the week- job completed without any issue- what appeared difficult they resolved efficiently and could not have been more helpful in completing to our full satisfaction

Respuesta de Automated Environmental Systems
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