I purchased some glass media for my pool. Unfortunately the bag was torn in transit, I sent an mail on the day I received, within the hour on a Saturday evening Simon responded promptly and offered a... Ver más
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Consulta las opiniones de los clientes
Accounts/purchasing/the warehouse team all made the experience with the company reassure me that contact with the client and their genuine aim to please was high on their agenda. Updates were regularl... Ver más
La empresa ha respondido
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Ver más
La empresa ha respondido
They got my pool heat pump back under wifi control by replacing the wifi module free of charge, even though out of warranty.
La empresa ha respondido
Información sobre la empresa
- Proveedor de bombas de agua
- Piscina cubierta
- Piscina al aire libre
- Proveedor de máquinas de bombeo
- Tienda de insumos para piscinas
Sobre Automated Environmental Systems
Escrito por la empresa
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Información de contacto
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Reino Unido
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Respuesta de Automated Environmental Systems
Hi Leon, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Respuesta de Automated Environmental Systems
Hi Will, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Professional service A1 in every aspect…
Professional service A1 in every aspect 👍
29 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Richard, thank you for the great feedback and for the five star review :)
Kind Regards,
The team at AES
Seamless prompt purchase of a like for…
Seamless prompt purchase of a like for like pool pump
4 de agosto de 2025
Respuesta de Automated Environmental Systems
Hi Rob, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Excellent company to deal with
From beginning to end AES made this easy and kept me informed through out the process. The team that came to clean the drainage chamber did a brilliant job considering the scale of the work required. Excellent company to deal with, great communication and reasonably priced. This will now be my go to company for any drainage requirements I may have.
1 de agosto de 2025
Opinión espontánea
Respuesta de Automated Environmental Systems
Hi Gail, thank you so much for the feedback on your recent visit from our service team, it's great to hear that you are pleased with the work done, we look forward to being of service in the future, many thanks also for your five star review :)
Kind Regards,
The team at AES
Gave good advice willing to spend time…
Gave good advice willing to spend time to discuss problems and gave cost effective soloutions
31 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Kevin, thank you for your feedback, always happy to help, thank you also for your five star review :)
Kind Regards,
The team at AES
Great advice on phone and quick…
Great advice on phone and quick despatch of the pump
29 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Charles, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Good, old fashioned customer service
Good, old-fashioned customer service.
You get to speak to a human who is knowledgeable, listens, understands and advises expertly.
The kit I bought was exactly what I needed, and recommended by AES.
8 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Terry, thank you for your feedback and recommendation, we're always more than happy to help when we can, thanks also for the five star review :)
Kind Regards,
The team at AES
Respuesta de Automated Environmental Systems
Hi, thank you for your five star review :)
Kind Regards,
The team at AES
Great range in stock
Great range in stock, good prices, Super fast delivery and great tracking information form the courier (albeit pull not push)
11 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Mike, thank you for your feedback and your five star review :)
Kind Regards,
The team at AES
Respuesta de Automated Environmental Systems
Hi Stephen, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Responsive, professional, knowledgeable and helpful
Every time we ask for help these guys are just brilliant. This time I sent in a photo of a broken part as I had no idea what it was called. Incredibly helpful. Thank you!
2 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Louise, more than happy to help whenever we can, glad we could help out with the broken part, thank you for your five star review :)
Kind Regards,
The team at AES
Great service payed for my product and…
Great service payed for my product and delivered next day amazing customer service very kind
2 de julio de 2025
Respuesta de Automated Environmental Systems
Hi, glad to hear your product was delivered next day as expected, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Respuesta de Automated Environmental Systems
Hi Stephen, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
IX22 Swimming Pool Heater
IX22 Swimming Pool Heater, the order was easy, next day delivery, had an issue with size of water input and output only 50mm connection provided, part missing to reduce to 1.5", very helpful missing part sent out same day for next day delivery, highly recommend this company.
3 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Dionne, thanks for your feedback, apologies that the reducers were missing, but pleased to hear that we were able to resolve this quickly for you. Thank you so much for your recommendation it is much appreciated :)
Kind Regards,
The team at AES
quick excellent service
quick excellent service. Ordered one day delivered the next.
1 de julio de 2025
Respuesta de Automated Environmental Systems
Hi Sylvia, glad to hear your delivery was received next day as expected, thank you for your five star review :)
Kind Regards,
The team at AES
First class company to deal with
First class company to deal with. No previous dealings and Simon could not have been more helpful, professional and a pleasure to deal with. Will definitely be using them again. 5*
23 de junio de 2025
Opinión espontánea
Respuesta de Automated Environmental Systems
Hi Alex, thank you so much for your kind feedback, it was a pleasure to be able to help you. Thank you for your five star review :)
Kind Regards,
Simon and the team at AES
Helpful and informed
Nick was very helpful in sorting out a query we had about a pool bypass kit and how to install the kit. Sent us a diagram by email following a useful telephone conversation.
We have now installed a bypass kit and are delighted it’s fully working. Thank you for your help.
6 de junio de 2025
Respuesta de Automated Environmental Systems
Hi Graham, thank you so much for your kind feedback, it's great to hear that you are now up and running - if we can be of any future assistance, please let us know :)
Kind Regards,
The team at AES
Excellent products and service
AEG and Simon have been consistently excellent – both in terms of the products they’ve supplied and the service during and after fulfilment. They’re all also genuinely nice people and I strongly recommend them.
17 de junio de 2025
Opinión espontánea
Respuesta de Automated Environmental Systems
Hi Richard, thank you so much for your kind feedback, it's easy to say but we do genuinely care about the service we provide, so it's great to hear when we meet our customer's expectations. Thank you for your recommendation :)
Kind Regards,
Simon and the team at AES
Great Service
Great service from the outset. Communication was spot on, and the engineers that attended were informative and pleasant. Cant fault anything from start to finish.
17 de junio de 2025
Opinión espontánea
Respuesta de Automated Environmental Systems
Hi Paul, thanks for your feedback on your recent service visit, glad to know we provided a high level of service for you, we will pass your comments back to our service team :)
Kind Regards,
The team at AES
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