Available Car  Opiniones 20.359

TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Part exchange completed today and wow how simple did these guys make things. After previous bad service from a major dealer they were a pleasure to do business with. Professional, informative and frie... Ver más

Valorada con 5 estrellas sobre 5

Welcoming as well entered the building and given directions to the viewing areas. Once we saw a car we liked we arranged a test drive . When we arrived for our test drive Ryan was very helpful and kn... Ver más

Valorada con 5 estrellas sobre 5

Having never used Available car before I was slightly sceptical. However I found the whole experience very enjoyable. Maddie from the Sutton yellow team who was warm, approachable and very competen... Ver más

Valorada con 4 estrellas sobre 5

Service by Shaun &Kris fantastic especially Shaun who went out of his way to make the sale easy and enjoyable,even coming in half an hour early on his shift for my test drive!!Would have given a 5, ho... Ver más

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. Concesionario de autos
  3. Concesionario de vehículos de motor

Escrito por la empresa

At AvailableCar, we keep everything simple, straight-forward and transparent. We keep our used cars unlocked for our Customers to browse at their leisure. We do not hassle our Customers but we’re here to help when required. We are clear about our prices – the price you see is the price you pay. And above all we have great people - really great people! We’ve been doing it this way for over 20 years and our Customers seem to like it!

AvailableCar - with over 2000 cars online and instore

Escrito por la empresa

Our unique Price Promise guarantees you the Best Possible Price!
We promise that if you find the same car of equal quality and value, cheaper at a main dealer or car supermarket within 7 days of vehicle order, we’ll refund the difference!
All cars checked and prepared to main dealer standards!
We employ over 300 highly trained professionals to check, prepare and care for every single car before sale – regardless of age, price or mileage!
Let us help finance your car with our Low Rate Finance!
Our team of Finance Experts can help and advise you as to the best way to fund your car with affordable, fixed monthly payments.
Part Exchange valuation
Our Valuations Team will give you exact values. Receive a top valuation based on current market conditions, and on your car's individual specification (including ALL fitted extras unique to your car), colour, mileage, condition, etc
We’re open every day and 24 hours online!
You can visit our stores or phone until 8pm Monday to Friday, 6pm on Saturday and 5pm on Sunday and of course browse our website anytime.

Part Exchange Price Promise

Part Exchange Price Promise

Part Exchange Price Promise
At Available Car, we believe in offering our customers the best value for their vehicles. That's why we have our Part Exchange Price Promise – We are committed to beating any like-for-like quote, ensuring you get the most value when trading in your vehicle. T&Cs apply

Información de contacto

Promotion box for Available Car

Available Car

Hassle-free used car supermarket with over 2000 cars instore or online

4,4

Excelente

TrustScore: 4.5 sobre 5

20 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Service by Shaun &Kris fantastic…

Service by Shaun &Kris fantastic especially Shaun who went out of his way to make the sale easy and enjoyable,even coming in half an hour early on his shift for my test drive!!Would have given a 5, however thought more time could have been taken with the interior valet.

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Great experience

Jon was friendly and easy to talk to. He had a good knowledge of the car and was happy and able to answer all questions about the car I was going to buy and the one I was going to part exchange. I was offered a fair price for my old car.
The process of part exchanging my car to buy a new one was easy and trouble free. My car was ready in less than a week.
I collected my car with Oliver who was also friendly and knowledgeable. The car I have bought is in excellent condition and fully valeted on collection.
Very satisfied customer!

17 de abril de 2026
Valorada con 5 estrellas sobre 5

Fantastic staff

Fantastic, friendly and helpful staff made buying a car really easy. They made us feel welcome and talked us through the entire process. They have an amazing range of cars to choose from and all of them are thoroughly checked over and well presented.

17 de abril de 2026
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Respuesta de Available Car

Hi just_Ste80,

We're happy to hear that our staff made buying a car easy for you. It's great to know you felt welcome and that we thoroughly explained the entire process. Thank you for acknowledging our range of cars!

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

We found available car very good …

We found available car very good there was no hassle when we was looking round and when we wanted to test drive a car they was helpful and still no hassle from the staff, when we found the car we liked it all went smoothly, there was one fault with a tire after we took the car home they changed it the next day,

13 de abril de 2026
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Respuesta de Available Car

Hi Denise Gamble,

We're happy to hear that you had a good experience and appreciate you mentioning our no-pressure approach. We're glad everything went smoothly and that we could resolve the tire issue quickly. Thank you for your feedback.

Michael - Customer Care Manager

Valorada con 4 estrellas sobre 5

Very smooth purchase

Very smooth purchase, would have given full marks if there had been more fuel on pickup, only 15 miles in the tank, but still very satisfied

13 de abril de 2026
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Respuesta de Available Car

Hi Alan Fedko,
We're glad you had a smooth purchase experience. We appreciate your feedback regarding the fuel level, and we'll consider it to improve our service. Thanks!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Very professional at all times

Very professional at all times, and everyone was friendly, easy going and helpful.
A great place to go and browse at your leisure.

6 de abril de 2026
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Respuesta de Available Car

Hi Mrs D Jones,

We appreciate your kind words! It's great to know that you found our team professional, approachable, and supportive. We're so pleased you enjoyed browsing at your own pace.

Michael - Customer Care Manager

Valorada con 4 estrellas sobre 5

No comments

15 de abril de 2026
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Respuesta de Available Car

Hi Nirmal,
Thank you for taking the time to leave us a 4-star review.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Very professional and polite

Very professional and polite

13 de abril de 2026
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Respuesta de Available Car

Hi James Woodcock,
We appreciate your feedback and are so glad that we could provide professional and polite service. Thank you for your kind words!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, didn’t pester

16 de abril de 2026
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Respuesta de Available Car

Hi Chad,

We're happy to hear that our help was beneficial and not intrusive. Thank you for your positive feedback!

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

We found the whole experience easy and…

We found the whole experience easy and everyone we came into contact with were so helpful. Thank you.

16 de abril de 2026
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Respuesta de Available Car

Hi Jackie Bedford,
We appreciate you sharing your feedback. We're so glad to hear that you found the entire process straightforward and that our team was helpful. Thank you!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 1 estrellas sobre 5

A joke company from start to finish

A joke company from start to finish. I’ll try and be brief here. Reserved a Nissan Juke for £99. The car was on sale on the forecourt, not waiting for preparation. Took the car for a test drive, which went ok. Went back to start the purchase process of the car but received the HARD upselling. Agreed a part exchange price on my car. Paid £289 for a full AA vehicle check on the car which initially AC tried to delay. AA found a lot of fault codes that they said needed investigation. Contacted AC who said they would sort them all out before collection. Arranged to collect car for the following Monday. Tried to talk to somebody 4 times to find out what these faults were and what they meant. Explained that we wanted to see those cleared faults prior to collecting the car. Nobody rang or answered to message I was told to send through the website. They were never going to fix all the problems or they would have returned all the calls we made. This car was never fit for sale due to the amount of fault codes it had. These faults should have been sorted before it was placed for sale. We have wasted nearly £400 on a car that was never going to be sold without faults. Please make sure you get the engine management system checked BEFORE you purchase. Terrible company.

16 de abril de 2026
Opinión espontánea
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Respuesta de Available Car

Hi Mel Mango,
I would like to thank you and your husband for leaving us a review and for speaking with me. It is extremely disappointing that you have felt the way you do about your enquiry.

I regret to hear about the issues you experienced with the Nissan Juke, the AA vehicle check, and the communication you received. I would like to apologise that our team was not able to immediately contact you about your concerns, but I would like to reassure you that any issues would be put right before collection.

I am sorry that you have decided to cancel your order, and if you need any help in the future please contact me on 01332 817 222.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

The whole lot from start to finish very…

The whole lot from start to finish very nice and helpful staff and the service was great would highly recommend

16 de abril de 2026
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Respuesta de Available Car

Hi Mr Martyn King,
We're happy to hear that you found our staff nice and helpful from start to finish! We appreciate your recommendation and are glad you enjoyed the service.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 4 estrellas sobre 5

Staff are very friendly and…

Staff are very friendly and accommodating, collected my new car today, very pleased with work carried out on it like service, new tyres, mot dash cam but disappointed with the valet, could have done a better job of it, as soon as the sun got on the windscreen it was obvious it hadn’t been cleaned and was quite bad in the sunlight, had to pull over and clean it myself

16 de abril de 2026
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Respuesta de Available Car

Hi Christopher,
We're happy to hear that our staff were friendly and accommodating and that you're pleased with the service, new tires, MOT, and dash cam. We regret that the valet service did not meet your expectations, and we appreciate you bringing this to our attention. We'll review our valet service to ensure better quality in the future.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

highly recommend

All went well with purchase and trade in, sometimes there was some waiting around but this is because they’re such a busy centre
Would highly recommend Available Car and would definitely give them a look when I buy my next car

15 de abril de 2026
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Respuesta de Available Car

Hi David Zipfel,
We're happy to hear your purchase and trade-in went well! We appreciate your understanding regarding wait times due to our busy centre. Thank you for the recommendation; we look forward to helping you with your next car.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Great customer service service

Great customer service . Friendly staff.

15 de abril de 2026
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Respuesta de Available Car

Hi Selina Kuchocha,

We're glad you enjoyed your experience with our friendly staff and customer service. Thank you for your positive feedback!

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

A friendly and professional service

A friendly and professional service, allowed to browse around the many cars with no sales pressure. When help was required it was given with a wilco attitude but still no pressure.
All advice given was genuine in a polite and courteous manner.
All agents are a credit to Available Cars.

14 de abril de 2026
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Respuesta de Available Car

Hi Marvin Walden,

We're happy to hear you received friendly, professional service and appreciated the no-pressure browsing experience. It's great to know that our advice was helpful and courteous. We appreciate your recognition of our team's dedication.

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Buying a used car

Really happy with my experience buying a used car here. The team (especially Tommi – he was great) were friendly, honest, and very helpful throughout the whole process. Everything was clearly explained, and I felt confident and comfortable with my purchase. The car was in great condition and exactly what I was looking for. I’d happily recommend this dealer.

15 de abril de 2026
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Respuesta de Available Car

Hi DU,

We're happy you had a positive experience purchasing your car. It's great to hear that Tommi was friendly and helpful, clearly explaining everything to ensure your comfort and confidence. We appreciate your recommendation!

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Top marks ⭐

Seamless, professional very customer service oriented kept me updated..prompt action within 24 hrs of the accident taking away my car & supplying a hire car

15 de abril de 2026
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Respuesta de Available Car

Hi Anne Ward,
We're happy to hear that our customer service met your needs during a difficult time. It's great to know the prompt action and updates were helpful. Thank you for your feedback.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Extremely relaxed atmosphere very…

Extremely relaxed atmosphere very helpful and didnt feel pushed or forced into anything I drove home in a fabulous new car im delighted with

15 de abril de 2026
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Respuesta de Available Car

Hi YasminAcan,

We're happy you felt relaxed and found our team helpful. It's great you didn't feel pressured and drove home in a car you love. Thanks for your positive feedback!

Michael - Customer Care Manager

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