Initial purchase was an excellent deal via price comparison site. On receipt of policy confirmation I had to resolve one minor issue. This was done efficiently by staff at call centre within minutes.... Ver más
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Consulta las opiniones de los clientes
Looks like good value cover. I like that I was able to speak easily to an adviser with a query, and they were very responsive and resolved quickly. However impossible to judge insurance until you nee... Ver más
I used MoneySupermarket.com as a comparison site and Avantigo, although not the cheapest, had better cover (less excess and higher figures of cover for medical emergency and lost luggage as standard... Ver más
I needed help with renewing my world wide holiday insurance My son helped me, Advantigo seemed to have all the features I needed, we looked at others but kept going back to Advantigo, the thing th... Ver más
Información sobre la empresa
Sobre Avantigo
Escrito por la empresa
Información de contacto
Griffin House, RH10 1DQ, Crawley, Reino Unido
- 0333 014 2722
- customerservices@avantigo.com
- avantigo.com
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Great holiday insurance
Easy to negotiate. Clear and easy to negotiate.
Fair price
Es posible que utilice la IA para responderVer más
All went well when taking out policy…
All went well when taking out policy however 6 days into cover I had to go for annual check up where they discovered high blood sugar but not at the diabetes levels. Strict diet and sugar levels should return to normal. Did the right thing and reported to avantigo. They immediately voided my policy al5hough not diagnosed with illness and said only due 50% refund of premium. Had to insure with other company who said high blood sugar in its self was not a problem. Avantigo should be avoided. Foreign customer service with poor English.

Respuesta de Avantigo
Competitive prices
easy format which is good for us old…
easy format which is good for us old ones .price was sensible and, although not the cheapest, offered good value and easy to understand protection.
Trying to make an online claim.4 data…
Trying to make an online claim.4 days trying to use the claim button and it attempts to open up another site called ergo which won't load tried with 3 different devices,no answer to email either asking them what's the problem with their site

Respuesta de Avantigo
Easy to deal with
The person I spoke to put the wrong…
The person I spoke to put the wrong name down, and she had to phone me back 2 days later, when I eventually answers all the questions she said she had to get in touch with the medical team, l waited for her to come back on the line, l said I could phone her back but was told I would have to answer all the questions again, but when she got diagnoses right there was no charge, what a lot of rigmarole you have to go through.
Initial purchase was an excellent deal…
Initial purchase was an excellent deal via price comparison site. On receipt of policy confirmation I had to resolve one minor issue. This was done efficiently by staff at call centre within minutes. So far so good. Looking forward to the security of our annual policy and the same excellent service should a claim be required.
I was delighted with the quote I…
I was delighted with the quote I received for my travel insurance. It was cheaper by far to other quotes.
Website easy to navigate information…
Website easy to navigate information very good.
Straightforward add on for cruise…
Straightforward add on cover to existing policy for cruise cover.
Very good compan.
Easy online insurance application.
Easy online insurance application.. even with medical conditions the price quoted was very acceptable.. needless to say we took out the travel policy..
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