I phoned and Joel, my normal contact, wasn't immediately available but he phoned me back in about 20 minutes. We worked through what I wanted to order and he agreed to put together a bespoke package.... Ver más
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Consulta las opiniones de los clientes
If at first you don't succeed, try, try and try again. Delivery at the heart of this - in a rural area. Which means being prepared to find the location - unfortunately the first service not willing... Ver más
Owen Farr gives good advice. Deliveries are prompt via DHL and their drivers helpful in handling cases that we oldies now find difficult to lift. I have used Averys since 1960 (that's most of my... Ver más
A comprehensive range of good quality wines to suit all wallets. Very fast delivery with wines well packed to avoid breakages which over the years has never happened to me. No quibble over returning a... Ver más
Información sobre la empresa
Escrito por la empresa
Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.
Información de contacto
Bristol, Reino Unido
- 03330 148 208
- enquiries@averys.com
- averys.com
4,7
Excelente
14 mil opiniones
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Good service good wine
2 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Delivery malfunction
I was hosting a function on 30th June and ordered wine for the event.
Delivery was due on 26th or 27th June.
It didn't come and enquiries revealed that the package was damaged.
I was informed that the delivery would be on 1st July and was able to obtain some decent wine from my local ASDA for the function.
Lots of apologies, and a cheerful and efficient delivery driver on the 1st, hence the star.
1 de julio de 2026
Respuesta de Averys Wine Merchants
Hi Paul,
Thank you for taking the time to review us. I'm sorry for time it took for the issue with your wine delivery. We understand how crucial timely delivery is for events, and we are disappointed that we did not meet your expectations. We are reviewing our delivery process to prevent similar incidents. We appreciate your understanding and the positive feedback regarding our delivery driver.
Thanks
Scott
Easy to order by talking to a person
Easy to order by talking to a person. Advised of progress, and arrived on time
2 de julio de 2026
Mixed experience
Delivery on time but left under porch without knocking or ringing doorbell. Retrieved by me because I got email saying parcel delivered.
2 de julio de 2026
Very good value wine
Very good value wine, delivered the next day as arranged by Owen Farr, always a delight to deal with.
1 de julio de 2026
Richard Abrahams my advisor at Avery's…
Richard Abrahams my advisor at Avery's is always very helpful and delivery is swift ( with very few exceptions).
1 de julio de 2026
Great value and prompt delivery
Delivery of Italian reds was about 24 hours from placing order with Neil Williams.
Neil always helpful with suggestions for alternatives and knows my preferences.
Great service and excellent value.
1 de julio de 2026
Good stuff
Wide choice, good value, prompt delivery, helpful guidance from wine adviser Neil.
1 de julio de 2026
Very efficient service.
Very efficient service.
The quality of the wine purchased is excellent
1 de julio de 2026
Friendly, informed and effective
It's always a pleasure to talk to James and his knowledge, helpfulness and efficiency are always very impressive.
29 de junio de 2026
Good communication
Good communication, and wine delivered on time in good condition
27 de junio de 2026
The Avery Experience
The telephone call confirming wines available and prices polite and easy conversation. Delivery service the next working day.
26 de junio de 2026
Wide range of wines fast delivery
A comprehensive range of good quality wines to suit all wallets. Very fast delivery with wines well packed to avoid breakages which over the years has never happened to me. No quibble over returning a wine you don’t like. Helpful customer service.
4 de junio de 2026
Owen is always very efficient and…
Owen is always very efficient and helpful, sends items on day I request them to be delivered and continues to offer quality wines at reasonable prices, thank you. Paul Downing
26 de junio de 2026
Great service.
25 de junio de 2026
Lovely stuff
Delivered very quickly after ordering, kept up to date with timings and the wine looks great.
24 de junio de 2026
On time as promised
24 de junio de 2026
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