Averys Wine Merchants Opiniones 

13.979
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I phoned and Joel, my normal contact, wasn't immediately available but he phoned me back in about 20 minutes. We worked through what I wanted to order and he agreed to put together a bespoke package.... Ver más

Valorada con 4 estrellas sobre 5

Service from Averys was excellent and fast but delivery a small problem. Despite having had deliveries for years they said they could not find our property.Learning it was to be late I informed them t... Ver más

Valorada con 5 estrellas sobre 5

Owen Farr gives good advice. Deliveries are prompt via DHL and their drivers helpful in handling cases that we oldies now find difficult to lift. I have used Averys since 1960 (that's most of my... Ver más

Valorada con 5 estrellas sobre 5

A comprehensive range of good quality wines to suit all wallets. Very fast delivery with wines well packed to avoid breakages which over the years has never happened to me. No quibble over returning a... Ver más

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

14 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(13.979)

831 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very good offer of white and red wine…

A very good offer of white and red wine coupled with free delivery - only tried the white which is very good.
These offers by Avery’s are good value and the service is very good. I had a query when trying to order and got through to a real person who dealt with my enquiry very professionally and the query was easily resolved. That is how it should work but very often does not.

3 de junio de 2026
Valorada con 2 estrellas sobre 5

As usual the delivery service is poor…

As usual the delivery service is poor rude delivery people just bang on the door when run off leaving an elderly disabled person (me) to struggle. Not good enough from a company like Averys.

5 de junio de 2026
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Respuesta de Averys Wine Merchants

I am really sorry for the issues with your recent delivery and we have raised a formal complaint with the carriers to ensure it's fed back to the driver. As a further apology from us, please check your emails shortly as we have sent you something which we hope you can use next time. Thanks, Vicki

Valorada con 5 estrellas sobre 5

I have used this service on many…

I have used this service on many occasions and have yet again been impressed by the level of service received. Even though the champagne I wanted was not in stock this was flagged up and within days was back in stock and on the road.All in all an excellent service.

4 de junio de 2026
Valorada con 5 estrellas sobre 5

As ever

As ever, the advice and information I received from Joel was first class. My order was expedited quickly and received within 48 hours and is extremely suppable!

29 de mayo de 2026
Valorada con 5 estrellas sobre 5

Problem solved

There was a problem with the website not including a free magnum. One 'phone call to a lady at Averys and problem was solved.

4 de junio de 2026
Valorada con 1 estrellas sobre 5

Useless delivery

As I stated earlier, my expensive wine was dumped on my doorstep, no bell was rung, the box it came in was soaked resulting in the bottom dropping out, luckily it did it close to the ground so no bottles were broke, but it could have been a disaster if all twelve smashed on my driveway

3 de junio de 2026
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Respuesta de Averys Wine Merchants

Copilot said: Hi there,
Thank you for taking the time to share your experience – we’re really sorry to hear about how your delivery was handled. We completely understand how frustrating (and worrying) it must have been to find your order left unattended, especially with the box in such poor condition. It’s a relief that none of the bottles were broken, but it certainly shouldn’t have come that close to being a disaster.
This isn’t the standard of service we expect, and we’ll be sure to pass your feedback on to our delivery partners so this can be looked into and improved. Deliveries like this should always be handled with care and with appropriate notification on arrival.
We really appreciate you bringing this to our attention, and we hope this experience won’t put you off ordering with us again. If there’s anything further we can do to help, please don’t hesitate to get in touch.
Best regards,
Tanya

Valorada con 5 estrellas sobre 5

Avery's excelles again.

Avery's has been my go-to wine supplier for quite a while now, and I have always been highly delighted with their service. I have my favourite wines, but I am always open to suggestions from my contact there.
I received a special offer brochure and decided to try three of the offers, most of the wines from my favourite areas.
Tried a couple of bottles to date that I haven't drunk before, and so far have been highly delighted, as expected.

2 de junio de 2026
Valorada con 4 estrellas sobre 5

The service

The service, and communication with the sales team is excellent, however Yodel did not deliver as agreed with Joel, he has been informed.

1 de junio de 2026

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