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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble... Ver más

Valorada con 5 estrellas sobre 5

AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onb... Ver más

Valorada con 2 estrellas sobre 5

This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfull... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(443)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Test happened on time

Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble at end taking result picture, but they quickly resolved the problem. Only issue I have is to review results from email, you must have their app on your phone, no PDF is sent with the results email.

11 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent! Easy to schedule online Covid appointments. I couldn’t figure out how to schedule my husband and myself under one reservation so I’d booked two separate ones. However when he signed in they asked how many people and looked up my reservation and added me in. Very good communication from reminders of test time to providing certification of results. Would definitely use again.

29 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m writing this review to gives Kudos…

I’m writing this review to gives Kudos to the agent who assisted me. This was the first time I used the AZOVA service. Zara was my agent. She was wonderful!
She reviewed my account screen and edited what was necessary to complete my profile.

Zara was professional, patient and had a great sense of humor. I so enjoyed the set up experience and getting my appointment made.

Zara is a treasure. She’d be a great orientation instructor for new agents.

Well done AZOVA!

16 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy even for Seniors who don't communicate online.

We are seniors who do not do a lot of online communicating; however, Spencer made this exceptionally easy for our testing. It's a little tricky using either the app or website, but in the end we had our results in the amount of time they advised we would. We'll be using them again in our international travel.

1 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onboard our private catamaran. It was so quick and easy and saved us much time (and money).

1 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Even with poor Wi-Fi they came through

Due to a specific window for testing requested by our tour operator, we had to test with a crappy hotel Wi-fi. (i.e. not the fault of Azova, but of the hotel) We had several calls that were dropped, and even entering information was painfully slow. However, the customer service worked with us and was very patient with our Wi-Fi problems. Even when we called again, but got a different operator, they were very friendly in keeping on top of our case.

28 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely incredible customer service

Absolutely incredible customer service! Test was easily booked for time zone I was in, kept on schedule, and very easy process to complete with tester. I had double booked appointment and was quickly refunded for the error. Highly recommend and will use again if I need too!

13 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very accommodating and helpful

Very accommodating and helpful. Would recommend them

9 de abril de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi,! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Very helpful and quick

8 de abril de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi Malcolm, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Very straight forward

Very straight forward, clear instruction and helpful assistance.

8 de abril de 2022
Opinión espontánea
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Respuesta de azova.com

" Hello Orla! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Family of four flying to the states

Family of four flying to the states, all booked online one call online and everything was sorted so quickly. We felt very secure in knowing we had our results so quick to continue our travel plans went smoothly.
Thank you

8 de abril de 2022
Opinión espontánea
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Respuesta de azova.com

" Dear Craig, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

I was so nervous about this test and…

I was so nervous about this test and being able to get home. Taking it in my hotel room with easy instructions and proctor guidance definitely took my stress level way down. I will definitely recommend this!!!

6 de abril de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Catherine, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Good process, positive experience…

The process was very straightforward and well supported.

I would definitely use again.

5 de abril de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Dear John, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Excellent

Excellent! I had a great time with azova.

5 de abril de 2022
Opinión espontánea
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Respuesta de azova.com

" Stacy, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended. Had supervised COVID test for travel to US. Was able to connect smoothly for video call and certificate was available within a few hours of the test. No issues with the service at all.

5 de abril de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hello Claire! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

We traveled outside the USA

We traveled outside the USA, so a Covid test was required for reentry. It was easy for my wife and I to schedule a remote test. They we signed in early and they handled our test without delay. Everything went well. Doing the test from where we were staying was much better than hassling at the airport or at a clinic.

3 de abril de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hello Greg! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Pretty much very easy and straight forward

As the title says, I was very easy and straight forward. The staff was friendly and helpful.

3 de abril de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Dear Kevin, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."

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