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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble... Ver más

Valorada con 5 estrellas sobre 5

AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onb... Ver más

Valorada con 2 estrellas sobre 5

This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfull... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(443)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Very good

Very good. They bent over backwards to make sure it all worked - I was having issues with my computer. They were very clear and easy to understand and follow.

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Shirley, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Couldn't have been easier

Couldn't have been easier. Scheduled a day in advance and promptly at the appointed hour, "let the test begin".
Took about 10 minutes for the results. Including the 10 minute waiting time required, it was about 25 minutes start to finish.

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi , it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."

Valorada con 2 estrellas sobre 5

This was unnecessarily complicated and…

This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfully went through. Luckily my partner was doing a test at the same time and I was able to talk to his agent. This company should look at what Switch Health is doing as it is 10x easier.

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Tammy was very helpful when I had to…

Tammy was very helpful when I had to make adjustments to my bookings. App and online booking is seamless.

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

'
"Dear Suzie and Donnie, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Once we got into the site everything went very smoothly. Very easy all around.

Once we got into the site everything went smoothly. Our contacts were awesome & very helpful.

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi Barb, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know .Thanks, AZOVA.
"

Valorada con 5 estrellas sobre 5

Fast and efficient app easy to use

Fast, efficient and professional. I’m fully confident in the validity of the test results. Azova made it quick and way to book and administer the test.

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

Hi Louise, your comments have been shared with our entire team at Azova. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Excellent!!

Excellent!!! Will use no one else!

13 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

' Hello Donna! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Outstanding Customer Support

Azova was super helpful as navigated this new world of Covid testing. Our experience with customer support was outstanding. It was FAST, helpful, and always provided with patience and friendliness. I highly recommend Azova!

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

"Hi Sally, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Super easy!!

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Dear Haili, Thank you so much for taking the time to leave us a rating.”

Valorada con 5 estrellas sobre 5

The employee doing my test was very…

The employee doing my test was very friendly and helpful. An easy way to get my test!

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

Hello Courtney! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, easy to book and cancel appointments. All the employees seemed to really care about the patients.

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Dear Robyn, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!"

Valorada con 5 estrellas sobre 5

Very efficient and timely

Very efficient and timely. The proctor was courteous and accomodating for our our family

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Dear Kt, "Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"

Valorada con 5 estrellas sobre 5

Worked perfectly

Worked perfectly, the app and proctor interaction was well designed.

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hello Bill! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Mary B was AMAZING

Mary B was a very nice, polite and patient person during our observation of Covid tests needed for travel. She was very patient while I uploaded the correct photo ID and she was nice interacting with my minor children. Her instructions were very easy to follow. The entire Avoza system has been easy to use. The appointment reminders are a little excessive, but they are nice too.

12 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi Courtney, it’s great to hear that you had a positive experience at Azova Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."

Valorada con 5 estrellas sobre 5

Application info was easy to understand…

Application info was easy to understand and upload. Quick responses.
I only wish I could have added my husband to my account.

11 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi Joann, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."

Valorada con 5 estrellas sobre 5

Super easy and Accurate

Super easy, timely and accurate. Would highly encourage you to use their service for Covid proctored testing.

11 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi Jillian, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."

Valorada con 5 estrellas sobre 5

Business travel

Super easy, fast and convenient. Much better than trying to find testing locations when traveling. Will definitely use it again.

11 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Hi Clarissa, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. The process was easy with quick results. The software App could use some updating as we had difficulty with the province and postal code data entry. Other than that, works fine.

11 de marzo de 2022
Opinión espontánea
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Respuesta de azova.com

" Dear Mike, We are grateful that you took the time out to leave us a review. Your feedback about our application helps us to improve service for everyone”

Valorada con 5 estrellas sobre 5

Very clear and nice attendance

Very clear and nice attendance. Result was very fast for rapid covid test, very helpful to take before a flight

11 de marzo de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hello Tatiana! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!"

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