Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble... Ver más

Valorada con 5 estrellas sobre 5

AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onb... Ver más

Valorada con 2 estrellas sobre 5

This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfull... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(443)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Super easy

Super easy, and made the process to verify COVID requirements necessity for travel simple. The team at AZOVA were super helpful with any questions I had.

27 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hi Sara, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Took our stress away

Easy, straight forward, and took all the stress out of Covid testing.

27 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Julia, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! we are thrilled to hear you found our testing easy, and straightforward. It's what we strive for! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Mexico Trip

Very easy to use!
Set up account make your appointment, log on for your appointment using the app.
The person directing the appointment was very good directing us through each step of the covid test. Sent results prompt.
Great service saved much time for test to return to USA from Mexico.
I highly recomend for using for foreign travel.

26 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Wayne, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

easy process

It was an easy process & we got the documentation we needed.

26 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hi, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

very easy process...documentation…

very easy process...documentation provided is excellent

25 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hi Christine, your comments have been shared with our entire team at Azova. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Azova was an absolute breeze to use

Azova was an absolute breeze to use. The agents were super helpful. Thanks so much Azova!

25 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hi Angelita, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Very smooth experience

Excellent instruction with friendly advisor. Swift results.

25 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Carol, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."

Valorada con 4 estrellas sobre 5

Had some trouble with taking the…

Had some trouble with taking the picture to confirm the results but the rep called back and worked with me to get it done.

25 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Jim, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Fast and easy

25 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Robert, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Went smoothly

Went smoothly. Report came fast. Kind person to deal with.

25 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Kelley, "Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are thrilled to hear your testing went smoothly. It's what we strive for! Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Video Observation

The video observation saliva test was easy. Alfie contacted us on time and guided us through the entire process. No issues and would definitely recommend.

24 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hello Leo! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

Valorada con 4 estrellas sobre 5

COVID-19 witnessed test

Scheduling a witnessed COVID-19 antigen test was easy. When my appointment time came the representative contacted me promptly. Her audio quality was terrible, with a lot of echo, crackle, and background noise, but she managed to improve it somewhat. The instructions for proceeding with the test were not entirely clear; a set of clear step-by-step instructions visible on the website would help. After the test incubation period was over, I was contacted promptly, my test witnessed, and a PDF report sent quickly. Trying to find the PDF on my account website was not easy, but I succeeded. Overall, B+ ... glad to have it done. I would use AZOVA again.

24 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Gerry, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are so sorry to hear your audio quality with our proctor was initially terrible. We also apologize that the test instructions were not clear for you. We are glad though that you were contacted promptly, and your results came quickly. Thanks, AZOVA."

Valorada con 2 estrellas sobre 5

I was disappointed in my experience…

I was disappointed in my experience with Azova.I bought the kit,got the test done and took it immediately to UPS.As I was leaving the store(Kihei,Maui)the clerk said to me-the test won't get there overnight,it has to go to Honolulu first.
This was very alarming.I had taken the test and delivered it at the soonest possible time within the 3 days required,The kit had a big note on it saying overnight delivery.So the clerk is telling me the test would be delivered Friday,Feb.18,2022,and my departure was scheduled for 10 pm that night
I phoned Azova to ask if they could flag my sample to try to get results in time.The operator said he had no control over that,and I would have to phone Friday morning.
I was afraid that I wouldn't get my results in time for my evening flight.Fortunately,my daughter had an extra Lucira test,so I bought it from her and we administered it
As it happens,my Azova test results came by email on Friday afternoon,but there was too much uncertainty to count on that.
So,I ended up paying for 2 tests,one from Azova and one from my daughter.Of course I am not happy!

24 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Lindsay, We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We apologize for the delay in shipping, but Hawaii is still remote, so getting the kit back to the lab here is the US will take longer. We are happy you got your results back in time. If you have any other questions, comments or concerns please reach out to us at 844.692.9682. Thanks, AZOVA."

Valorada con 3 estrellas sobre 5

Minor çon but would use again.

The first rep was very friendly and helpful, after the 15 minute counter the next rep didn't say anything on call I sat there for 30 minutes kept checking my dash board nothing, it wasn't until I realize the message icon was highlighted that she sent a generic long message 20 minutes prior and logged off the call. That was quite annoying to say the least what I assume should have been 20 minutes was almost an hour. Anyhow I wrote in the chat when another rep was on there noting same, she called to apologize and got us sorted, we got our results shortly after. Overall would use again, but note to Azova after the counter please have the rep say something so valuable time doesn't slip away.

24 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hi, We are grateful that you took the time out to leave us a review. Your feedback about our results verification process helps us to improve service for everyone. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

These folks are very helpful and nice

23 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Impressed!

Fast, efficient, and effective. Very professional service. Would certainly use them again and will recommend to family and friends.

23 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hi Candice, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Quick and simple

Quick and simple. Great service!

23 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Jonathan, We are grateful for the time you took to leave a 5 star review. We are thrilled to hear you found our testing quick and simple. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

We had a great experience with Azova

We had a great experience with Azova. We purchased COVID test kits to bring on our trip and set up virtual appointments for two days before our return. The process was very easy to manage for our family of four. The staff was very helpful. Did our tests and received our results all within 40 minutes. Much better than trying to find testing here. Would highly recommend for COVID testing for travel.

23 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Veronica, We’re so happy to hear you had a great experience at Azova. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Thanks, AZOVA."

Valorada con 5 estrellas sobre 5

Scheduling my Covid test appointment…

Scheduling my Covid test appointment was easy. The online observer was helpful and courteous, walking me through the steps to perform the test and the pdf containing my results came within an hour of my scheduled appointment. The process was very slick!

23 de febrero de 2022
Opinión espontánea
Logotipo de azova.com

Respuesta de azova.com

" Hello Brenda! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más