Babiators UK Opiniones 3019

Beautiful designs, great quality and excellent service.

I was brought these as a present for my 2 year old and on the first day we lost them! I contacted babiators as they had a promotion on that if they broke or were lost they would replace them. I contacted them and totally hassle free they sent out another pair.

This pair have lasted longer and we have appreciated the flexibility and build of the glasses - my toddler has done his best, and failed, to break them! I had brought a cheaper pair along side these which broke within about 2 mins - so whilst babiators were slightly more expensive they have lasted and kept their word!

Excellent for the second time well recomended

Just saw this review prompt. Bought 9 months ago, still going strong! They’ve been thrown a fair distance onto gravel and other less than ideal surfaces. Sat on, squashed into pockets, forgotten about down the back of the sofa. In hindsight I would buy two different pairs so they could be spared the strength test of twins when only one pair is in sight but they have hung on through those as well. Still look great and full working order. Would buy again. But not lost… yet!

Very swift service. All ran very smoothly. Thank you.

Babiators heeft geweldige producten! De zonnebril die ik voor mijn kind heb besteld, is heel stevig, comfortabel en ziet er superleuk uit. De levering was snel en de verpakking was netjes. Ik ben blij met de kwaliteit en de service. Mijn kind draagt de bril graag, dus ik ben helemaal tevreden!

Wow I've got these for my niece for Christmas, she is one years old and lives in Australia there amazing

The delivery was not done correctly. My son and his wife have a concierge in their block of flats but the parcel was not given to him. Instead it was taken to the Coop which is an inconvenience for them.

Prompt delivery .. thank you

Arrived within 48hours of ordering. Informed of order process

Good quality glasses for kids. Specially in summer when hay fever hits badly

The glasses arrived in super quick time. They are so cute and came in a lovely carry bag. They are perfect.

Cute baby sized sunnies! I got one for each of my kids :) I like the fact there's super fast shipping and they're polarised for better UV protection.

No problems - fast response - well packaged - just as described.
Bought for my 4 year old granddaughter off to Australia shortly.

Lovely customer service who couldn't have been more helpful when I spoke to them. They were just brilliant and the sunglasses arrived in good time.

Absolutely love this brand - Yes they are quite pricey. but they have a lifetime warranty which is fantastic given the fact kids always lose and break them! Customer service wonderful too, always fast helpful replies. Fast becoming one of our favourite brands! x

We love our new sunglasses for baby. She is still quite small so will grow into them more but they will definitely help us get out walking in the winter sun and protect her eyes.

These were great for a recent holiday with our 5 month old! We were tempted by cheap shades but wanted something we knew would be protecting her eyes. We got sunglasses and the strap to keep them on and she loved them (so did everyone else) she didn’t touch or mess with them at all. They ended up thrown in the bottom of my bag at a few points and still in perfect condition.
We had an email to say the original pair was damaged in transit and they sent another out straight way.
Would 100% recommend.

My Grandson Lucas aged 2 and three quarters said I like my new glasses Grandad and I promise to wear them when I am watching my I Pad, Mummy thinks he looks like Harry Potter.

Edit:
1. They were faulty, the lens popped in and out, when only pressed on lightly. I’ve got a video of it. If you are saying they’re not faulty, I’m wary of your standards and other customers should be too.
2. How did they fall outside the standard guarantee? They were faulty and I contacted you immediately?

Your response is the standard lack of accountability and poor customer service response that most companies now offer. Very disappointing!

Original review:
Babiators sent me a faulty pair of sunglasses. The lenses popped in and out of the frame slightly. I sent them a video of this, they asked for them to be returned and they’d send me a new pair out once I’d confirmed return. Slightly frustrating, but fair enough. They sent out the replacement pair, same fault. They wanted me to send them back for a full refund.
1. Why not check the pair for the same fault before sending? (The answer, because I queried, is that they get lots of orders and it’s impossible. Bit of a cop out and not good enough.
2. They point blank refused to refund me until they received them back.

This is not good enough. I had to make 2 trips to the post office to return 2 pairs of faulty glasses so I could finally get my money back.

I was offered a £15 voucher, which I’ve now used to buy a pair I've previously purchased that I know has no faults.

This company is fine when it all goes well, but if it doesn’t, their customer service is a nightmare! The “guarantee” really is a waste of time, as you have to faff about posting them back etc.