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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have ea... Ver más

Valorada con 5 estrellas sobre 5

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault. The head support bought is clever; more clev... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the neck helper brace I've purchased. I've got an irritated nerve at C5 and am having physio. The neck helper brace is improving my posture and taking pressure off the nerve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using this product for some years. My eighth. My preference over others for its lightweight, open neck design, supporting me where needed. I Find it hard getting silver the colour.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultor de salud
  2. Servicio de fitness y nutrición
  3. Tienda de equipos para fitness
  4. Proveedor de equipos de fisioterapia

Escrito por la empresa

BackPainHelp aims to help improve the nations back health by providing award-winning posture and back pain products designed for back wellness. We have partnered with the London Spine Clinic to provide excellent knowledge and to provide really great products that actually work! Please feel free to check our genuine reviews on Google and Trustpilot. We are also available at any time from 9:00 – 17.30 to help with any queries you may have on ✆ Phone, or ✉ Email.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fantastic!

Fantastic! What an amazing product the therapy pad is. I was in agony & locked up from sciatica for nearly 8 weeks, when i saw this advertised on my instagram feed. After reading reviews i thought i’d try as i was in terrible pain. After only a few sessions on my lower back, i began to release & now I'm almost pain free & nearly back to normal! I honestly can't recommend this enough! Thank you so much backpainhelp company! Even my neighbour has now ordered one after seeing how it helped. Im taking this everywhere now. Hope it can help others like it has me!

12 de marzo de 2022
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Respuesta de BackPainHelp

Thanks so much Jason - reading reviews like this really does make it all worth it! Fantastic to read that your pain has reduced and that you can live pain free. Have a great day and if you need anything please feel free to get in contact.

Valorada con 5 estrellas sobre 5

No regrets

This item arrived in timely fashion, in perfect condition, and does what it says it does.

5 de marzo de 2022
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Respuesta de BackPainHelp

Thanks so much Jane for your 5-star review! We really appreciate it.

Valorada con 5 estrellas sobre 5

First Class.

28 de febrero de 2022
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Respuesta de BackPainHelp

Hi Colin, thanks very much for your 5-star review. We really appreciate it!

Valorada con 5 estrellas sobre 5

Excellent customer service

I can honestly say I have never come across such excellent customer service. I needed some advice on something I had brought from them. They answered with in minutes and even gave their office number if I still needed more advice.

27 de febrero de 2022
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Respuesta de BackPainHelp

Hey Alison, thanks so much for trying our products at BackPainHelp! We really appreciate your review, our customer service is really important to us and we want to make sure we keep this high standard for all our customers. We look forward to serving you in the future

Valorada con 5 estrellas sobre 5

Great for working at home

Easy to order, swift delivery and a good product. Ordered it to ensure my posture while working from home (not office desk set up). Already starting to notice benefits to back, neck and shoulders through avoiding slouching.

26 de febrero de 2022
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Respuesta de BackPainHelp

Hey Mark, thanks for your 5-star review - we really appreciate it! Great to see that you are noticing benefits already , if you need any help in the future with aching neck/shoulder/back muscles let us know. I'm sure we will be able to help

Valorada con 5 estrellas sobre 5

Quick delivery and reliable

I was looking for a back support product and I found that BackPainHelp had it cheaper than other sites. I was hesitant to order from there because I didn’t know them but they had great reviews. I received the product really quickly. I am very happy with them and would definitely order again.

25 de febrero de 2022
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Respuesta de BackPainHelp

Hey Maria, thanks so much for trying our BackPainHelp products. We look forward to serving you again in the future and if you need any help please be sure to let us know.

Valorada con 4 estrellas sobre 5

Reduces discomfort

Simple to use and certainly helps in reducing pain

20 de febrero de 2022
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Respuesta de BackPainHelp

Thanks Loz, great to hear your pain has reduced since trying our products! We appreciate you taking the time to leave us a great review!

Valorada con 4 estrellas sobre 5

Better quality than most

I ordered the laptop desk. It's better than the competition but this is my second one because the first one broke. There are some plastic parts inside and one broke over time. This was with careful adult use, but just setting the desk down, it collapsed one day. Overall, though, much sturdier than anything else I've found out there.

Last time I ordered from Amazon, this time I ordered direct. Next time I'd go with amazon again because the company didn't send out any notification for shipping or tracking.

19 de febrero de 2022
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Respuesta de BackPainHelp

Hey Annie, thanks for your review and feedback on the Posture Stand. We have since introduced tracking for all orders on BackPainHelp to make sure the process is as smooth as possible. We look forward to serving you in the future

Valorada con 5 estrellas sobre 5

Robust Well Engineered Laptop Stand

Very well made fully adjustable laptop/device stand.

19 de febrero de 2022
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Respuesta de BackPainHelp

Hey Nigel, thanks so much for taking the time to send us a review of the Posture Stand. It's our honor to serve you here at BackPainHelp and we look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

Very useful purchase

Was unsure about this product but thought it was worth trying and I am pleased I did.
I can feel a difference in my hands after use,I would recommend giving it a go.

18 de febrero de 2022
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Respuesta de BackPainHelp

Hey Pauline, thank you for the 5-star review and for trying out our products at BackPainHelp, we look forward to assisting you again in the future!



Valorada con 1 estrellas sobre 5

The idea is good

The idea is good, but the product is uncomfortable.
I bought the neck brace because it looked exactly what I needed to hold my head up due to a neurological disorder.
The chin rest is made of an uncomfortable material, and I had to wrap it with a cotton cloth.
The side braces have a curve that digs into my clavicle making it extremely painful.
I wrapped each of them with cloth medical tape.
The whole brace has been modified until I try another brand.

Really too bad because wearing a soft collar was not helpful that is why I tried your product.

13 de febrero de 2022
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Respuesta de BackPainHelp

Hi Cheryl, really sorry to hear about your experience with the Neck Helper, typically the product receives really great feedback. We will pass this feedback onto our quality team to access. In the meantime, I've sent you an email to see if we can find a solution. Max

Valorada con 5 estrellas sobre 5

I am very happy with the Neck Helper

I am very happy with the Neck Helper. It does what it says and is very comfortable to wear.

11 de febrero de 2022
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Respuesta de BackPainHelp

Always great to hear happy customers, thanks for your feedback on the Neck Helper Tony! Hope you have a great weekend ahead. Thanks Max

Valorada con 4 estrellas sobre 5

The belt itself has been very…

The belt itself has been very beneficial in reducing the pain and enabling me to work standing up for much longer periods of time. However, one of the contact strips attached to the belt has torn off completely by the velcro when taking off the belt. It will need to be superglued back on.

11 de febrero de 2022
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Respuesta de BackPainHelp

Hi Terry, glad to hear that the product has been beneficial, sorry for any inconvenience in regards to the strips. We will pass this onto our quality team to review. In the meantime, I've sent you an email in regards to organising a replacement for you. We can get this sent out early next week. Thanks Max

Valorada con 2 estrellas sobre 5

It was to small to fit and extremely…

It was to small to fit and extremely uncomfortable to wear for any time.

11 de febrero de 2022
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Respuesta de BackPainHelp

Hi Gary, sorry to hear the fit wasn't quite right for you! I've just sent you an email to see if we can get a different size sent out for you which may be a better fit! Thanks Max

Valorada con 5 estrellas sobre 5

Have had astoundingly brilliant results…

Have had astoundingly brilliant results from using the therapy pad - a lot of my pain is from lower back stiffness and this nifty little device has reduced that pain significantly. Literally take it everywhere with me. When I lost the charger I contacted customer service panicking that I literally ‘couldn’t be without it’ and they sent out a complimentary charger same day for me. Amazing service - thank you xx

11 de febrero de 2022
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Respuesta de BackPainHelp

Thanks so much Tracy! That's brilliant news that it's helped you in such a positive way. We really appreciate your kind words, it really means a lot to us. Hope you have a great weekend ahead. Thanks again! Max

Valorada con 5 estrellas sobre 5

Good product

Good product. Big help with lower back pain.

11 de febrero de 2022
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Respuesta de BackPainHelp

Hi Carey, great to hear the product helped with your lower back pain! Always feel free to get in touch if you need any help with any aches/pains that may arise in the future. Hope you have a great weekend ahead. Thanks Max

Valorada con 5 estrellas sobre 5

Excellent customer service and quality advice

Having bought a competitor’s product that was too large, I contacted Customer Services at Backpainhe for guidance and received very helpful advice. It was over the festive period and I was really surprised to get such a prompt response. I went on to buy products that I am very happy with. There is also tremendously helpful information on the website.

11 de febrero de 2022
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Respuesta de BackPainHelp

Hi Melanie, we really appreciate the review and we are so happy we've provided the advice/guidance mentioned. We always strive to provide the best possible service to our customers. Hope you have a great day. Thanks Max

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