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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have ea... Ver más

Valorada con 5 estrellas sobre 5

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault. The head support bought is clever; more clev... Ver más

Valorada con 5 estrellas sobre 5

Really impressed with the neck helper brace I've purchased. I've got an irritated nerve at C5 and am having physio. The neck helper brace is improving my posture and taking pressure off the nerve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using this product for some years. My eighth. My preference over others for its lightweight, open neck design, supporting me where needed. I Find it hard getting silver the colour.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultor de salud
  2. Servicio de fitness y nutrición
  3. Tienda de equipos para fitness
  4. Proveedor de equipos de fisioterapia

Escrito por la empresa

BackPainHelp aims to help improve the nations back health by providing award-winning posture and back pain products designed for back wellness. We have partnered with the London Spine Clinic to provide excellent knowledge and to provide really great products that actually work! Please feel free to check our genuine reviews on Google and Trustpilot. We are also available at any time from 9:00 – 17.30 to help with any queries you may have on ✆ Phone, or ✉ Email.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

Excellent! This product it’s really helpful for your back, won’t be disappointed at all.

7 de julio de 2022
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Respuesta de BackPainHelp

Thanks very much Sandra, it's great to hear your back is benefiting! :)

Valorada con 5 estrellas sobre 5

I bought the neck helper for my father…

I bought the neck helper for my father who has drop head syndrome - it has been a huge success and helped him manage his daily tasks with ease and remain independent. it is alight weight gadget designed with care and thought. the customer service at this comnpany too has been excellent

5 de julio de 2022
Opinión espontánea
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Respuesta de BackPainHelp

Thanks so much Sanober for your 5-star review! That's great hear about your positive experience with us, we strive for great customer service and to hear the impact the Neck Helper has had really makes it all worth it! We look forward to serving you in the future, hope you have a great day ahead :)

Valorada con 5 estrellas sobre 5

Good

Again, more help and support from Back Pain Help. Good company.

1 de julio de 2022
Opinión espontánea
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Respuesta de BackPainHelp

Hey Alan, thanks so much for your 5-star review, we really appreciate it! Have a great week ahead.

Valorada con 5 estrellas sobre 5

Good product

Does what it says. Easy to order quick delivery

17 de junio de 2022
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Respuesta de BackPainHelp

Thanks so much for your 5-star review Anne! Great to hear you're happy with the service and product :)

Valorada con 4 estrellas sobre 5

Having used it for a week it does seem…

Having used it for a week it does seem to give some relief. When my sciatica flares up I put the pad on the appropriate area and it does relieve the pain.Gradually through the week my sciatica has lmproved.If the improvement continues then I would award the appliance 5 stars.

27 de mayo de 2022
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Respuesta de BackPainHelp

Hey Robert, thanks very much for your review! Keep us updated, if you have any questions at all about the Therapy Pad please be sure to let us know :)

Valorada con 5 estrellas sobre 5

I lost the belt from my equipment when…

I lost the belt from my equipment when moving - wrote to get a new one - they responded immediately and have sent me one straight away with their compliments - very impressed as so rare to get such good customer service these days 🤩

18 de mayo de 2022
Opinión espontánea
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Respuesta de BackPainHelp

Hey Jane, thanks so much for your 5-star review! That's fantastic that we were able to help you so quickly, be sure to get in touch if you need any help with the belt. Have a great day :)

Valorada con 5 estrellas sobre 5

Excellent Product & Very Professional company

Bought this as a present to my father whose posture was getting worse. He absolutely loved it as by using it his back was streching and he felt much better. It is very easy to use and really feels good. An excellent back "tool" for everyone who wishes a good back tone and strech especially after all the long sitting hours in front of computers! I definately reccomment it. Company extremely professional with excellent after sale service

17 de mayo de 2022
Opinión espontánea
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Respuesta de BackPainHelp

Hey Aspa, thanks so much for your 5star review we really appreciate it! Keep us updated on your fathers posture journey and if he needs any help/advice please be sure to let us know. Hope you have a great week ahead.

Valorada con 5 estrellas sobre 5

I love the therapy pad

I love the therapy pad. I suffer with Postherpetic neuralgia after having shingles and am often in pain.
The therapy pad has really helped with the pain, which enable me to be able to concentrate at work.
The customer service is also excellent. They were a great help when I had to contact them recently.

27 de abril de 2022
Opinión espontánea
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Respuesta de BackPainHelp

Hey Jane, thanks so much! Great to see you finding the benefits of the Therapy Pad. Always good to see that our customer service is just as good as the product quality. We look forward to serving you again in the future :)

Valorada con 1 estrellas sobre 5

No delivery

We have not gotten the delivery even to this point,
It is odd that we are asked for a review when we have not gotten what we paid for, We are reviewing an item yet to be received.

29 de marzo de 2022
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Respuesta de BackPainHelp

Hey Julian, hope you are having a great day. We have emailed you to try resolve this issue. Thanks

Valorada con 5 estrellas sobre 5

The wiring came undone in my neck brace…

The wiring came undone in my neck brace on day 2. Max got in touch with me and sent me a new neck brace. Addressed my concerns. Well done great customer service

26 de marzo de 2022
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Respuesta de BackPainHelp

Hi Nikhil, our sincere apologies for the inconvenience caused. We do pride ourselves on the quality of our products and a fault like this is taken seriously. I have emailed you to see if we can get this resolved. Thanks

Valorada con 5 estrellas sobre 5

5 Star Product

Dont underestimate how much of an impact this product will have on your standard of living!! Life changing for me. Improvements in my posture and pain relief within days. Honestly wont put on any footwear without these insoles anymore.

22 de marzo de 2022
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Respuesta de BackPainHelp

Thanks for the 5-star review Paul, great to read that our Spine Aligners are working a treat!

Valorada con 3 estrellas sobre 5

Parcel arrived in good condition

Parcel arrived in good condition. Did not get updated when the parcel was sent of and when it would get delivered. I am happy with the product.

22 de marzo de 2022
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Respuesta de BackPainHelp

Hey Juan, our sincere apologies for the lack of updates with your order. I have passed this onto our fulfilment team to access what happened and make sure to improve this going forward. Great to read that you are happy with the product! If there is anything that we can help with please let us know, hope you have a great week ahead

Valorada con 5 estrellas sobre 5

Was getting some comfort from this pain…

Was getting some comfort from this pain therapy.
But lost the gadget that attached to the pads on off switch, looked everywhere
Do u replace these
Kin regards
K. Allday

22 de marzo de 2022
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Respuesta de BackPainHelp

Hey Kendra, thanks for the 5-star review! We can get this replaced! I've sent you an email to get this arranged for you

Valorada con 5 estrellas sobre 5

Extremely good quality.

Extremely good quality.
Exceptional customer service skills
Great advice includef
I would use this website again and again

21 de marzo de 2022
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Respuesta de BackPainHelp

Hey Kate, we really appreciate your review! That's exactly what we are striving to provide our customers and we couldn't be happier that we were able to provide that for you. Hope you have a fabulous week ahead.

Valorada con 5 estrellas sobre 5

This is better than heat plasters where…

This is better than heat plasters where you have heat at point of pain. With the belt, it is more expensive than others but firstly it is heated by your body temperature and as the oads go 3/4 way round your body, the comfort is better distributed, and cist effective over time and used whenever needed.

15 de marzo de 2022
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Respuesta de BackPainHelp

Hi Eileen, thanks for the 5-star review! We look forward to serving you in the future

Valorada con 5 estrellas sobre 5

Back Support: Excellent piece of kit.

My Back support was delivered very promptly and worked admirably. Unfortunately it developed a small fault, but the Company dealt with the issue with utter professionalism and sent a replacement which arrived the next day.
The support is very easy to use, comfortable and on applying the first time I could instantly feel the support it gave to my back.
As a Lorry Driver I wear it for up to 12 hours at a time and, can honestly say, with no discomfort. I thoroughly recommend it!

15 de marzo de 2022
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Respuesta de BackPainHelp

Hi John thanks so much for your 5-star review - that's fantastic news the product is providing the support required on those long journeys! If you need anything in regards to the product or any questions please feel free to get in touch.

Valorada con 5 estrellas sobre 5

First time user

Order arrived very quickly. I have been trying the brace and suggest you build up the time you wear it as it takes time to get used to it. Very satisfied with service received.

14 de marzo de 2022
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Respuesta de BackPainHelp

Hi Dorothy, thanks for the 5-star review! That's exactly right, building up the time gradually with the product is the correct approach. We strive for the best service possible so that's great to read too! Hope you have a great week ahead

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