Backuptrans Opiniones 

114
TrustScore: 2 sobre 5

1,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The company has folded, and they've scrubbed all mentions of LINE support from their official site. The only active page left is for Taiwan; it feels like they’re just milking the Taiwanese user base... Ver más

Valorada con 4 estrellas sobre 5

It was a ChatGPT recommendation. Unfortunately it was a bad one because the software doesn't work with Android 16 at the moment. Customer support replied super quick & also returned the money sup... Ver más

Valorada con 1 estrellas sobre 5

I wiash I had read these reviews before renewing my subscription. It worked fine with backing up text messages, my call history and voice mail messages before. Within the last year my subscription was... Ver más

Valorada con 1 estrellas sobre 5

WAS WORKING ABOUT 3 YEARS AGO. TODAY: SAMSUNG S24+ (ANDROID 14/UI 6.1): NO DOWNGRADE AT ALL, SO MESSAGES CANNOT BE BACKED UP TO PC SAMSUNG S23+ (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FR... Ver más

Información sobre la empresa

  1. Proveedor de software

Información proporcionada por diversas fuentes externas

Backuptrans provides the best software to backup, restore and transfer SMS/MMS/Contact/WhatsApp/Line/Viber/Data for iPhone/Android Phone.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(114)

5 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

The company has folded

The company has folded, and they've scrubbed all mentions of LINE support from their official site. The only active page left is for Taiwan; it feels like they’re just milking the Taiwanese user base for everything they can get.

7 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Didn't work, but they returned the money

It was a ChatGPT recommendation. Unfortunately it was a bad one because the software doesn't work with Android 16 at the moment.

Customer support replied super quick & also returned the money super quick.

But ideally I wouldn't spend time on testing it because it's clear that it's not compatible. So 4 of 5 stars.

8 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What an ENORMOUS scam

What an ENORMOUS scam. Never works on newer phones, or on the latest editions of apps, requests very suspicious permits on your phone, installs hidden software. STAY AWAY.

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I had read these reviews before…

I wiash I had read these reviews before renewing my subscription. It worked fine with backing up text messages, my call history and voice mail messages before. Within the last year my subscription was renewed and when I open the app now I am prompted to enter a password and when I do it does not accept mine and there is no way to recover it through the app. My emails to customer service go unanswered

7 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam company

Total scam company. Backed up iphone fine, and followed instructions for android (Samsung Fold 7), and when it came time to restore was receiving errors.

Wrote email to support, with screenshot of error code, and received a one line response, that the software does not work with Z Fold 7, which is bull crap, because it is Android. Wrote to them to get my money back, and no.response yet...

18 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Backuptrans whatsapp

Backuptrans whatsapp
En fait ça consiste à cloner whatsapp sur une application qui enverra les donné sur le logiciel "Backuptrans whatsapp", mais en fait il "vol" votre code de verification et vous n'avez plus accès à votre whatsapp original !!!
Le logiciel coûte 20.- et j'ai perdu 2 heures sans résultat.
C'est ultra complexe, il faut installer plusieurs autre applications et ça marche pas du tout, pour moi c'est de la piraterie cette chiasse !!!
Vraiment, y a beaucoup d'opérations et d'applications à installer !
Sans compter qu'il faut passer en mode développeur sur votre téléphone pour ensuite faire un débogage USB, de plus faut encore instaler sur votre pc des drivers de la marque du téléphone, etc.......
Fuyez Backuptrans whatsapp !!!
Vraiment laissez tomber !!! ggrrrr :-(

15 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

VIBER MESSAGES : NOT WORKING

WAS WORKING ABOUT 3 YEARS AGO.
TODAY:
SAMSUNG S24+ (ANDROID 14/UI 6.1): NO DOWNGRADE AT ALL, SO MESSAGES CANNOT BE BACKED UP TO PC
SAMSUNG S23+ (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE
SAMSUNG Z FLIP3 (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE
MOTOROLA MOTO E(6) PLUS (ANDROID 9): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE

18 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm sure it works well, but...

I'm sure it works well, but the UI is unintuitive, and the guides (there are thousands of them) talk to you like you're already an experinced IT professional with knowledge of Android, whatsapp, adb etc. No webchat support

16 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

GREAT SERVICE AND ANDROID TO IOS DATA TRANSFER WORKS AS INTENDED.

Great service and product (Data Transfer from Android to IOS) works as intended. At first, I encountered issue because desktop could not read the iPhone plugged in. I was unsure how to move forward but after emailing the email support (shown on the software message pop-up box), I was able to receive a response in just a few hours and received a link for troubleshooting steps from the support group. After following their guide, the error was resolved and I was able to proceed smoothly with the data transfer in a short period of time. Thank you so much 🤍

17 de diciembre de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Glad to know our software can help! And Thank you for the review!

Valorada con 4 estrellas sobre 5

Etwas tricky, aber funktionert!

Beim Aufspielen der Nachrichten auf das iPhone ist das Programm zwei Mal abgestürzt. Beim dritten Versuch hat es dann aber zum Glück funktioniert.
Wie auch einige andere hier schon gesagt haben: Den Aufforderungen des Programms folgen und ruhig bleiben. Dann klappt das schon!
Bin auf jeden Fall sehr happy, dass ich meine Nachrichten behalten konnte

29 de diciembre de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Glad to know it help. Happy New Year!

Valorada con 1 estrellas sobre 5

DO NOT BUY THIS SOFTWARE!!

DO NOT BUY THIS SOFTWARE!!! This is such a scam of a software...you'll pay almost 30 usd upfront and won't have any guarantee that the service will work and from what you can read in many reviews it doesn't work for many people. It's overly complicated and I've tried following the instructions a hundred times but then just gave up because it would just back up some bits of historic data but far from everything so literally almost all my Viber data eventually got lost. The company selling this crappy licence is also not responsive so don't expect to get your money back when your transfer doesn't work. Such a scam. True that Viber itself is a useless app with this shady policy of not allowing for a normal data transfer when switching phones and platforms (unlike Whatsapp for example which makes it easy peasy via Smart Switch), but it's really unfair for someone to charge so much for a licence that doesn't do anything and then isn't even willing to offer a refund for it. I call this s scam and if I lost my money I hope I can at least save someone else from making the same mistake.

13 de diciembre de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Hello Kim,

We are sorry to hear of your disappointment.

We offer 30-day money back guarantee. So if our software can not help, simply send your order id to support@backuptrans.com and ask for a refund.

Best Regards,

Valorada con 1 estrellas sobre 5

Followed the app instructions but it…

Followed the app instructions but it would suddenly stop while transferring whatsapp to iPhone. Wrote to the support team but their 2 liner email templates dod not help. Ended up losing all whatsapp data. Still waiting for a respose from their support email.

1 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solved my problem

Solved my problem! (it took awhile to sort it out) and the feedback and conversation was timely and courteous.

27 de octubre de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Thank you for your review!

Valorada con 5 estrellas sobre 5

Fantastic Support!

I bought the viber ios to android and not only did I get the software but the support that I needed to make it work! If you're still thinking of buying or not, I advise to pull the trigger, very well worth it! This is how it should be done!!! Thank you Backuptrans!!!

23 de octubre de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Thanks for the review!

Valorada con 1 estrellas sobre 5

Übertragung von Xiaomi auf Apple 13…

Übertragung von Xiaomi auf Apple 13 funktioniert überhaupt nicht
3x Support angeschrieben keine Antwort erhalten
Habe Geld zurück gefordert auch keine Antwort erhalten...Nie wieder und 30€ für die Katz...kann ich leider nicht empfehlen

18 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Qualcuno mi sa aiutare?

Qualcuno mi sa aiutare?
Quando clicco sul link che mi è stato mandato sulla mail dopo l'acquisto, non si apre niente!

16 de julio de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Please contact support@backuptrans.com for help.

Valorada con 1 estrellas sobre 5

Avoid, it's a scam!

Extremely confusing pricing, numerous of different softwares, you can very easily get confused and get the wrong one. I accidently bought the wrong software and was covered by their refund policy, but the customer support is nonexistent and they don't even bother answering emails. Also on their website, you will wrongfuly state that they are marked "Safe" by Norton and McAfee, but its just that their website doesn't have something wrong, and NOT their software, which is as big a red flag as it gets. Avoid at all cost, you don't know who you are giving your personal info to!

14 de julio de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Sorry for the inconvienance. Could you please make sure you sent the email to right email address (support@backuptrans.com) for help.

Valorada con 5 estrellas sobre 5

Great experience

Great service - got a refund after accidentally purchasing the wrong version. Product worked very well - I quickly transferred the Whatsapp data successfully from android to iPhone.

6 de julio de 2022
Opinión espontánea
Logotipo de Backuptrans

Respuesta de Backuptrans

Thanks!

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