Baileys Blinds Opiniones 

361
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No haggling on prices quick and reliable service don't try to sell you what you don't want, listen to you and what you require will give recommendations if asked.

Valorada con 5 estrellas sobre 5

Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5 star experience & 5 star blinds. Our second time using Baileys, First time was they own blinds second was my own amazing service Lloyd is very well mannered friendly and very quick in putting the bl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de persianas

Escrito por la empresa

Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

361 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(361)

63 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Great choice for blinds

Great choice for blinds, got 3 different kinds and there was loads to choose from. Helpful staff, quick delivery and fitting. Highly recommended!

9 de marzo de 2026
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Respuesta de Baileys Blinds

Hi Joanne,

Thank you so much for the lovely review! We're glad you found plenty of choices and that our team could help make the process smooth from start to finish. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Valorada con 1 estrellas sobre 5

Unreliable

I had a disappointing experience unfortunately. From initially contacting, I found it difficult to get an appointment for measuring up for when it was suitable to fit around my commitments. When an appointment time/date was finally agreed on, unfortunately there was no show. I’ve waited a week for someone to contact me since, but no one has contacted to say why no one showed up to measure up. From my experience, I wouldn’t use or recommend Baileys to anybody.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Baileys Blinds

Hi Gurvinder,

Thank you for your Review. I’m very sorry to hear how disappointed you feel, and I completely understand how frustrating it must have been to set aside your evening for the appointment.
I have reviewed our estimator’s diary for Monday 9th February. It states that he attempted to call you at 5:40pm but unfortunately received no answer. As per our usual procedure, if there is no response at the door and we are unable to make contact by phone, a card is put through the door to advise that we attended and to ask that you get in touch with us to rearrange.
As you can appreciate, our sales advisors work within allocated appointment time slots and often have other appointments scheduled. Your appointment was booked within the 5–8pm time frame, and the estimator arrived within this window. Unfortunately, he is unable to wait for an extended period due to other scheduled visits.
We sincerely apologise for any frustration this situation may have caused and would be more than happy to arrange another appointment if you would like to proceed.

Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

I'm very pleased with my roller blinds…

I'm very pleased with my roller blinds good quality very nice lad who put them up quick and perfect thankyou 👍

12 de febrero de 2026
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Respuesta de Baileys Blinds

Hi Rosalind,

Thank you so much for your review we really appreciate the feedback, we are glad to know you are pleased with the quality of the blinds and we'll be sure to pass on your feedback to the fitter. we hope to work again with yourself in the future.

Kind Regards
Baileys Blinds

Valorada con 1 estrellas sobre 5

Don't recommend this company

Don't recommend this company. Very expensive for the quality of service and product. Took over 2 months to get curtains. The curtain rail was delivered twice in the wrong size. There was no response to my emails and I had to call to find out what was happening.
The blind is not particularly robust and the fitter left leaving one curtain without a hook on one end of the curtain.

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and accurate installation and I'm…

Quick and accurate installation and I'm most impressed with the finished product

22 de diciembre de 2025
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Respuesta de Baileys Blinds

Hi Anthony,

Thank you for your feedback. we are delighted to hear that you are impressed with the finished product, we hope to work with you again in the future.

Kind Regards,
Baileys Blinds

Valorada con 2 estrellas sobre 5

Good quality blinds however…

Good quality blinds however organisation was a complete shambles. We were initially told the blinds would take 2/3 weeks, we were then told that one set of blinds was out of stock but the rest could be fitted ‘within the next few days’, we were then told blinds would take 6 weeks. Blinds were eventually fitted after around 8 weeks. Staff member rude over the phone. Very poor service and experience and I would not recommend to others. We have been left feeling like we were completely misled to secure a deposit.

*the suggestion in your response that the blinds being out of stock was ‘communicated to me at the time’ is completely false. This was only communicated to four weeks after I had placed the order and I had called to enquire as to why the initial 2-3 week time limit provided had not been met.

9 de diciembre de 2025
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Respuesta de Baileys Blinds

Hi Ellen,

Thank you for taking the time to share your feedback.
Our standard production time for Roman blinds is approximately 4–6 weeks. If you were advised otherwise, we apologise for any confusion caused. Unfortunately, the fabric chosen for your blinds was out of stock; this was communicated to you at the time, along with the option to select an alternative fabric or to wait for it to become available.
We always aim to keep customers informed and to provide the best possible service. If you felt this standard was not met, we are sorry to hear this and will review your feedback as part of our ongoing efforts to improve our customer service. Thank you for your understanding.


Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

Great Day-Night blinds

Good quality Day/Night blinds. Fitted quickly and professionally.

15 de diciembre de 2025
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Respuesta de Baileys Blinds

Hi Julie,

Thank you so much for your feedback we really appreciate it, we are delighted to hear that you have had a wonderful experience with baileys blinds and we hope to work with you again in the future.

Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

Great service

The fitter was pleasant, did a good job with the fitting and made no mess

5 de diciembre de 2025
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Respuesta de Baileys Blinds

Hi ,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Kind Regards,
Baileys Blinds.

Valorada con 5 estrellas sobre 5

shutters used as a room divider

As usual our experience with Baileys was excellent, Dan and Scott arrived and got stuck in straight away. We are always very pleased with the service we get from Baileys, and would recommend them always.

3 de diciembre de 2025
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Respuesta de Baileys Blinds

Hi Elizabeth,

Thank you so much for sharing your feedback, we are happy to hear that you are a returning customer and that you have always had an excellent experience with Baileys Blinds, we will be sure to pass this feedback over to Dan and Scott.

Kind Regards,
Baileys Blinds.

Valorada con 5 estrellas sobre 5

Good reliable company

Quick estimate quick installation. Good quality purchase

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Baileys Blinds

Hi Diane,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Kind Regards,
Baileys Blinds.

Valorada con 5 estrellas sobre 5

Professional service from the start

Professional service from the start. Very helpful and experienced staff. Respected our home. Blinds are perfect, everything we expected and more.
Wide range of blinds to choose from.
Fitted to perfection.
Would highly recommended Baileys

27 de noviembre de 2025
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Respuesta de Baileys Blinds

Hi Nicola,

Thank you so much for your review, we’re thrilled to hear that you found our service professional from start to finish and that our team respected your home during this process. It's great to know that we met your expectations. your recommendation means so much to us, and we hope to be of assistance again in the future.

Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, good advice given with choice of blinds and very professional fitting. Would definitely recommend

20 de noviembre de 2025
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Respuesta de Baileys Blinds

Hi Sue,

Thank you for your kind words. We’re so pleased to hear that you received excellent service and helpful advice when choosing your blinds. It’s great to know the fitting was professional and we met your expectations, we hope to work with you again in the future.

Kind Regards,
Baileys Blinds

Valorada con 4 estrellas sobre 5

Prompt reliable service

Prompt reliable service. Quality blinds and reasonably priced. Been using for years.

14 de noviembre de 2025
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Respuesta de Baileys Blinds

Hi Claire,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Kind Regards,
Baileys Blinds.

Valorada con 5 estrellas sobre 5

Very polite and professional from start…

Very polite and professional from start to end. I will definitely recommend Baileys Blinds to my family and friends. Thank you

12 de noviembre de 2025
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Respuesta de Baileys Blinds

Hi Mandy,

Thank you so much for your feedback, We’re pleased to hear that you found our team polite and professional throughout the process. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything in the future, we’ll be more than happy to help.

Kind Regards,
baileys Blinds.

Valorada con 5 estrellas sobre 5

Excellent service from the chap who…

Excellent service from the chap who came to measure and the young man who came to fit them lovely blinds would highly recommend this company

3 de noviembre de 2025
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Respuesta de Baileys Blinds

Hi Geraldine,

Thank you so much for your feedback, we are delighted to hear that you have had an excellent experience with both our estimator and our fitter, your recommendation means a lot to us, and we hope to work with you again in the future.

Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

Awesome service

28 de octubre de 2025
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Respuesta de Baileys Blinds

Hi,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.


Kind Regards,
Baileys Blinds.

Valorada con 5 estrellas sobre 5

Estimator came on time

Estimator came on time, blinds arrived quicker than I expected and expertly installed.

3 de noviembre de 2025
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Respuesta de Baileys Blinds

Hi Shirley,

Thank you so much for your review, it really means a lot to us!, we are delighted you are pleased with our service, and we hope to work with you again in the future.


Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

Second purchse from Baileys Blinds.

Second purchse from Baileys Blinds.
Both experiences good with attention to detail and keen prices.
Fitting service also first class.

31 de octubre de 2025
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Respuesta de Baileys Blinds

Hi,

Thank you so much for your review, we really appreciate the feedback, we are delighted that you have had a great experience with ourselves and hope to hear from you again in the future.

Kind Regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

From pricing up to fitting

From pricing up to fitting - no problems. And really impressed on how quick they were fitted. Thank you - happy customer

27 de octubre de 2025
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Respuesta de Baileys Blinds

Hi Deborah,

Thank you for leaving us a lovely review. We really appreciate your feedback.

Kind regards,
Baileys Blinds

Valorada con 5 estrellas sobre 5

Excellent service and product and good…

Excellent service and product and good value for money

27 de octubre de 2025
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Respuesta de Baileys Blinds

Good morning James.

Thank you so much for your feedback.

We are happy to hear that you are happy with the service and product and hopefully hear from you again in the future.

Kind Regards, Baileys Blinds

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