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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

$42 dollars for weekend stream pass to Road to National Basketball Tourney in Round Rock Texas. Granddaughter player 4 games got to watch one half. All the other games did not show with all different... Ver más

Valorada con 2 estrellas sobre 5

Horrible streaming capacity. Some days are better than others. But more often than not, the streaming quality is terrible. Also, whatever you do, DO NOT ORDER A CUSTOM HIGHLIGHT REEL. THEY ARE SO H... Ver más

Valorada con 1 estrellas sobre 5

One-Star only because I can't rate "zero stars". Paid for annual subscription and could rarely watch volleyball games. Constant "buffering" issues (and we have reliable high speed internet and Wi-Fi.)... Ver más

Valorada con 1 estrellas sobre 5

Do not subscribe! The Company forces consumers to automatically renew without any ability to opt-out of auto renewal. You must actively cancel before the renewal date! If you fail to cancel, then t... Ver más

Información sobre la empresa

  1. Tienda de deportes
  2. también en la categoría
  3. Club deportivo

Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

103 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(103)

52 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

As a grandparent wanting to watch games…

As a grandparent wanting to watch games from afar this is not worth the money they charge. Limited programming with sports not at a lot of games . Also I canceled my subscription for the reason above, well in advance of the time frame and they still charged my card at subscription renewal. I asked for them to refund me fully and yet they only want to give me half of a refund. they admitted it was an error on their part to charge my card yet feel they should keep half the money for subscription. Make it make sense !

23 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The majority of set in a volleyball…

The majority of set in a volleyball game was just absent, thought I could download a copy to see if it would be there, used a credit. The missing set wasn't there and asked for a refund. Got scripted and impersonal messages and eventually to saying I checked and the whole game is there here's the clip, obviously not looking at the game because it freezes for 30 mins. When I brought that up, he ignores and says i gave you a credit back. Zero professionalism, sub par EXPENSIVE product.

(09:16:42) (Rep Name)
After granting the request, giving me a bad review. Thank you!
(09:16:45) (Rep Name)
Thank you for contacting BallerTV Support. Enjoy the rest of the day!

20 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Grandparents purchased a subscription…

Grandparents purchased a subscription to follow grandchildren’s volleyball. Unfortunately, there have been multiple different tournaments where they are unable to receive any of the matches. Some of the times we who attended the matches were not able to find a Baller TV representative on site to help. We even called a phone number with no pickup or voicemail. Poor product.

15 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've been a subscriber for 3 years and…

I've been a subscriber for 3 years and every year the service deterioates. Today I missed 2 of my granddaughters games in the MadeHoops West Circuit. Last month I missed 2 games, same circuit. There is no accountability for live events. support will answer you, but nothing gets done. I'm done with them.

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can I give a -1 star instead

Can I give a -1 star instead? Multiple games only have recorded and the chat function is useless. They want the customer to jump thru hoops to try and get a refund. No wonder this company has a 1 star rating. This isn't rocket science BallerTV if you need ideas on how to better serve your customers I have many...just ask.

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worthless service

Terrible quality. Poor Service. After I complained and told them that I would not be renewing for another year, and I told them I deserved a refund for the previous year, they charged me for another year. We missed three tournaments in a row that we could not watch, and our daughter only has about 10 tournaments a year. All the other tournaments had delays and glitches, so much of those tournaments were missed too. They are dishonest and cannot be trusted.

17 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE! Total SCAM!

They literally steal your money! App does not work. And when you go into even click on the game your suppose to watch it takes you to the wrong game. Then they got ya! By opening the game (which was wrong game) says you used their app and they charge you for a YEAR! And I only needed to watch one tournament for my granddaughter and couldn’t watch cuz they had the wrong game. BEWARE this is a SCAM. If I could give them a ‘0’ I would! Appears several folks have been scammed!

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased the event pass to watch my…

I purchased the event pass to watch my daughter's futsal team play. When I tried to access the games, I was unable to watch them live. It took me a while to finally find them and access them. When I found the games assigned with my daughter's team, the name was correct but the video replay had the wrong teams. I asked for a refund bc I couldn't access the game videos and all I was refunded was $7.00. I paid $35 for the event access. Poor support to try and troubleshoot and the refund given me is a joke. Not even worth it. Steer clear of this service. I will never use them again

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete waste of money

Complete waste of money. I spent 30 dollars to watch my daughter’s soccer game and only got to see half because the feed lagged and didn’t start at the correct time and ended early. Customer service said they would get back to me in 24-48 hours and got back to me 6 days later…. What a joke… please steer clear of the website and do not pay for such a crappy service.

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

There is no customer support or…

There is no customer support or service. The games were not even listed on the event page preventing us from even finding most of the games. The 2 out 8 games or so we could actually find did not stream very well and were constantly stopped and reloaded making the whole experience a complete joke. It was more frustrating to try and watch so we gave up. We also accidentally double paid and were still charged. Your only option is to email billing and they don't help. Total waste of money and time. All Baller will ever do is give you half of your money back when you can't watch the games and even after we contacted them regarding the double payment within an hour of the mistake and before 90% of the games even started they still won't help us. Somebody needs to compete with Baller and take all of their business because they are just taking advantage of people and families.

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam

They overcharge you and promise all the things - yet you don’t actually get to watch the games because they don’t know how to set up their cameras and stream them. Complete waste of money.

15 de febrero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Horrible streaming capacity / DON'T GET A CUSTOM HIGHLIGHT REEL

Horrible streaming capacity. Some days are better than others. But more often than not, the streaming quality is terrible.

Also, whatever you do, DO NOT ORDER A CUSTOM HIGHLIGHT REEL. THEY ARE SO HORRIBLE. IT IS EXPENSIVE, TAKES FOREVER, COMMUNICATION IS HORRIBLE (THEY TAKE FOREVER TO RESPOND), and after I got mine, I made one that was 10 times better using iMovie which took me all of less than an hour.

15 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM. Do NOT attempt to use this service. You will lose your money.

TLDR; This company is nothing but a scam. Seriously.

They advertise as a monthly fee, but charge you for an entire year and refuse any sort of refund, even prorated. Service wasn't even usable and therefore served no purpose other than creating frustration while attempting to watch a game. Then they still want to keep your $150+.

25 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not waste money

I purchased this 7/27/24 and it kept freezing. I canceled my subscription after the game and here it is 2/8/25 and they have charged me again for the subscription. I haven’t signed in my account since 7/30/24 and they still charged me. I sent email to their support team because you can’t talk to anyone and they sent me half my refund back. They stated that they sent me a email stating that my subscription would be renewed, but if I already cancel my subscription my would you send a email saying you going to renew it. I’m thinking everything is cancel and I wouldn’t have anymore charges, but they still. gather me for a service i’m not using. That’s a complete scam. I told them i did not want to ever renew their service again and please don’t send me a email stating that they are going to renew it.

27 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete garbage

Complete garbage, don’t waste your money on this overpriced service. Paid to watch my daughters vball game and of course they are having problems with that camera and court…just for that game.

18 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Livestream Service. Total WASTE of Money.

If I could give BallerTV zero stars, I would. The livestream service is unbelievably terrible. Don't waste your money. Chat support is good, but I feel bad for the workers. I guarantee they're dealing with angry customers all day.
BallerTV takes your money, the livestream goes out, it never comes back on, the replays aren't available (because there was no livestream), and they give you a hard time getting a refund.
I subscribed Jan. 4 to watch my daughter's volleyball games. The games were not livestreamed. With BallerTV I'm learning there always seems to be "connection issues" on their end. I saw nothing. No games. Replays not available.
Contacted chat support, requested a refund. I got a refund today for HALF of what I paid. (You also have to subscribe either yearly or quarterly...just another way to take more of your money) So I paid $60, saw nothing because of their inadequate service, and only got $30 back. Total SCAM.
For any good reviews they might have, I'm convinced they pay for them or they have friends and family writing them. Nobody I know has had a good experience.

5 de enero de 2025
Opinión espontánea

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