The bank had replaced the card and I forgot to update my card details, got confirmation but the order wasn't processed. I emailed customer services, they and they processed the order straight away. Th... Ver más
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Consulta las opiniones de los clientes
Fast and efficient delivery. My initial delivery included a damadged jar. Balqees responded to my query quickly and offered a discount or replacement and then resolved my issue in no time. This is a s... Ver más
Customer services is unmatched! They took really good care of me when my package was lost via Royal Mail. Looking forward to receiving my honey with black seed oil. Lovely company
Very pleased with the product really top quality honey. I particularly like the saffron and cinnamon honey. The customer service is very kind when there was a mistake in the order they fixed it straig... Ver más
Información sobre la empresa
Escrito por la empresa
Our mission is to source the purest, most delicious, raw honey from around the world. We work directly with artisan beekeepers and beekeeping cooperatives to bring you award-winning raw honey. We’re dedicated to everything honey – from exquisite single-origin, mono-floral honey, to delectable fusions bursting with flavour.
Información de contacto
Reino Unido
- shop@balqees.co.uk
- balqees.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The honey is good quality products but…
The honey is good quality products but expensive
The outstanding product
The bank had replaced the card and I forgot to update my card details, got confirmation but the order wasn't processed. I emailed customer services, they and they processed the order straight away. The product it's just amazing, I wouldn't be without.
Good Company
First, great product
Backed by good team.
I made a suggestion which was received well and quickly responded to.
Excellent and delicious raw honey…
Excellent and delicious raw honey delivered on time at a price I would expect from a premium product. I would like to be emailed less.
So quick to respond and sorted my query…
So quick to respond and sorted my query quickly and politely
The honey is so good 😊
Definitely the best honey I’ve ever…
Definitely the best honey I’ve ever tried, my favourite is the Greek Fir. It has a lovely rich taste
Great raw honey but for a price tag of…
Great raw honey but for a price tag of £16.99 is way to dear for me.. and that was discounted..
Prompt and Professional
Prompt professional assistance when asked for. Thank you.
Fast and efficient delivery
Fast and efficient delivery. My initial delivery included a damadged jar. Balqees responded to my query quickly and offered a discount or replacement and then resolved my issue in no time. This is a sign of great customer service. the product tastes beautiful!
Help with my card update
Great customer service provided to me today with sorting out me updating my card details
Very pleased with the product really…
Very pleased with the product really top quality honey. I particularly like the saffron and cinnamon honey. The customer service is very kind when there was a mistake in the order they fixed it straight away and sent the right item 10/10
Very very poor customer service
Very very poor customer service . No good will on the companys part so the sake over a spat over one small jar of broken . I have cancelled the monthly subscription . No idea what it tasted like as the jar was corrupted
Excellent 👍👍
I purchased your raw honey with black…
I purchased your raw honey with black seed it’s the best honey I had
Above and beyond exceeding all…
Above and beyond exceeding all expectations in both product and customer service! Truly excellent.
The benefits of having a pure and quality honey
Not many people knows about having a good quality honey it’s usage and benefits you have explained in a very simple and straightforward way
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