Bambee Opiniones 

1616
•
TrustScore: 2.5 sobre 5

2,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bambee started off as a positive experience, but in December 2025 they changed their pricing structure and now we are receiving random charges in July 2026 for something in January. Additionally, we u... Ver más

Valorada con 1 estrellas sobre 5

This software is pretty useless - functionality and solutions both lackluster. There are definitely better options out there. Also had a bad experience trying to cancel - 1 day after renewal, they sti... Ver más

Valorada con 5 estrellas sobre 5

My experience at Bambee HR has been great thus far. I run a small business in San Diego and as you may know, there are lots of rules in California, and then San Diego County adds its own level of comp... Ver más

Valorada con 5 estrellas sobre 5

HR Manager, Sierra from Bambee, is an absolutely delight to work with! From what I can tell, Bambee has done a great job with diving the work load, allowing Sierra to assist me in a timely manner. Whi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesoría de recursos humanos
  2. también en la categoría
  3. Consultoría de negocios e informática
  4. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Our innovative approach to HR brings you a dedicated HR Manager to help with everything from written policies to terminations, an in-depth HR audit to assess your current business, find compliance gaps, and build a roadmap for fixing these gaps, plus a self-service portal to centrally store your HR documents AND manage electronic signatures by your employees.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(1616)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Diana was amazing!

Diana was amazing in helping me. I originally contacted since I felt frustrated about an ongoing situation and she was so professional and kind and really resolved my issues.

9 de junio de 2023
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Respuesta de Bambee

Katie,
It's excellent you enjoyed and appreciated the Support you received from Diana. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Tavisha Derbigney GREAT service!!!!

Tavisha Derbigney, helped over the phone with our account and then followed up with a call and email. She was very helpful in taking care of the concern and making sure the account was up and running again.

9 de junio de 2023
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Respuesta de Bambee

Sheila,
Thank you so much for taking the time to leave us a 5-star review and feedback.

Valorada con 5 estrellas sobre 5

Diana is easy to work with and fair

Diana is easy to work with and fair. I appreciate the support. Bambee has been nothing but supportive and helpful with all my needs to run our company.

9 de junio de 2023
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Respuesta de Bambee

Shara,
Thank you for the delightful review and 5-Star rating!

Valorada con 5 estrellas sobre 5

Late payroll

Stephanie understood my issue from my comments in help. She called and emailed. She returned my call and responded to my email professionally and with a workable solution. She then followed that up with an email. Can't ask for more than that!!!

8 de junio de 2023
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Respuesta de Bambee

Troy
We're thrilled you had such a wonderful customer service experience! with Stephanie! Thank you for the feedback and 5-Star rating!

Valorada con 5 estrellas sobre 5

New Customer Jitters…

I am a new customer and Tavisha held my hand and walked me through all of my questions, so that I could be ready for my meeting with my HR manager. She even gave me a few pointers for the system as well, which was great!

8 de junio de 2023
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Respuesta de Bambee

Andrea,
Thank you for the outstanding review and 5-Star rating! We're delighted your experience with Bambee was wonderful! We aim to do a great job and your praise lets us know we're doing our job!

Valorada con 5 estrellas sobre 5

This is what customer support is all…

This is what customer support is all about! I couldn't find what I was looking for on the website, Diana understood exactly what I needed and followed through.

7 de junio de 2023
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Respuesta de Bambee

Tyler,
We appreciate you taking time to provide us with feedback! Thank you for the 5-Star rating!

Valorada con 5 estrellas sobre 5

Tavisha Derbigney Is AWESOME

Tavisha Derbigney Is the most helpful, professionally personable, and accurate with how she supports our company/account. She is also the reason we are staying with Bambee (its an expensive services). We could go further i to detail about Taviaha, but think our point has been made.

7 de junio de 2023
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Respuesta de Bambee

Michael,
Thank you for your feedback and 5-Star rating! Tavisha is awesome. I am excited to read you were pleased with the support you have received.

Valorada con 5 estrellas sobre 5

The agent was patient and friendly

The agent was patient and friendly! She made sure that our problem was 100% solved before the call was ended

5 de junio de 2023
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Respuesta de Bambee

Lisa,
Thank you for trusting us with your HR needs. We appreciate you taking time to provide feedback!

Valorada con 5 estrellas sobre 5

I appreciated Bambee working with us on…

I appreciated Bambee working with us on the new annual pricing when I called the office. Thank you!

6 de junio de 2023
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Respuesta de Bambee

Thank you for your feedback and 5-Star rating! I am excited to read you appreciated with the support you received.

Valorada con 5 estrellas sobre 5

Diana was very patient and kind

Diana was very patient and kind. She walked me through and provided suggestions and instructions that were helpful for the future.

6 de junio de 2023
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Respuesta de Bambee

Thank you for the delightful review and 5-Star rating! We're excited your experience with Diana was wonderful!

Valorada con 5 estrellas sobre 5

Pleasant

Pleasant, helpful and resolved the issue

6 de junio de 2023
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Respuesta de Bambee

Rhonda,
We're thrilled you had such a wonderful experience and thanks for the feedback!!

Valorada con 5 estrellas sobre 5

I've worked with Nestor Garcia many…

I've worked with Nestor Garcia many times and he has always gone the extra mile in providing my company with excellent service. Thanks Nestor!

6 de junio de 2023
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Respuesta de Bambee

Scott,
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Valorada con 3 estrellas sobre 5

I liked that I was getting policies…

I liked that I was getting policies made and it was easier for me to have those drafted. However, I found the pricing to be not honest and not transparent. I didn't get any notification or email or anything to say that my plan was no longer $99 because I had multiple employees. Maybe If they just consulted that would be great but it was more expensive than I anticipated and I had to cancel the service.

1 de octubre de 2022
Opinión espontánea
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Respuesta de Bambee

Clarece.
Thank you for your feedback. I apologize that you did not have a pleasant experience with Bambee. We provide customer updates via the Bambee Platform and email. Also, our prices are located on the Bambee website for transparency. We would welcome the opportunity to earn your business back to Bambee.

Valorada con 5 estrellas sobre 5

HR Manager Sierra, is great!

HR Manager, Sierra from Bambee, is an absolutely delight to work with! From what I can tell, Bambee has done a great job with diving the work load, allowing Sierra to assist me in a timely manner. Whilst remaining professional, she is warm & personal. I trust that we will always find a solution, to even tricky HR scenarios.

2 de mayo de 2023
Opinión espontánea
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Respuesta de Bambee

Elle,

Thank you for your feedback! Your Dedicated HR Managers Sierra is awesome. We are happy you are pleased with the support you have received

Valorada con 1 estrellas sobre 5

A hot mess

Bambee is a place where they hire smart people and then tell them what to do. Incredibly immature leadership that has no experience chaotic work and responsibilities

- no between work and life balance
- a CEO full of ego
- a product that is really, really bad (if you’re a consumer, don’t purchase it. It’ll -do you more harm than good)
- no career tracks
- promotions based on favoritism or because they need to backfill a position since a person left/because they’re afraid you might leave
- constant fear of job security

And if you enjoy doing work, undoing work, redoing work, undoing work, and redoing it then apply here! Otherwise, don’t bother as you’ll most likely be terminated or want to quit shortly thereafter.

The COO has 0 years of experience in ops, the CEO is super flighty and blames others, the CPO is outdated and believes HR is for the company, not for the employees. That should speak volumes.

The product is also really bad. I have to constantly calm customers down because the platform has so many bugs and issues. Honestly if you're a potential customer, don't bother. We don't offer nearly as much as our sales team says we do. And the reviews you'll read about us are all incentivized. You'll notice we have a bunch of 5 star and 1 star reviews..... definitely suss. And good luck getting a refund. We make the process extra difficult so we can keep your money.

8 de mayo de 2023
Opinión espontánea
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Respuesta de Bambee

"Former Employee",
Thank you for your feedback! The success of the Bambee employees and Bambee customers is our daily focus. We have over 2K customers who have reviewed Bambee’s service mostly great but a few were not-so-great and we are continuously working to improve our customer's expeience. Additionally, we have created an awesome work environment for employees to flourish and have fun. We wish you all the best in your future endeavors.

Valorada con 5 estrellas sobre 5

Use Bambee for all your HR Needs

Please use Bambee for all your HR needs. They are fantastic and make it easy to comply with federal and state regulations. They have great customer support and you can typically always get them on the phone.

UPDATE May 9th, 2023
Bambee customer support is fantastic. Their platform is great as well. We honestly had no real issue with them until recently. Read below for full details. Because of our original review, they replied with a pretty generic message to contact them. So we did, not expecting anything. Within minutes we had a phone call from Chris. She spoke with us and was baffled why our situation had escalated this far. She immediately took care of the 30% discount they had already agreed to and added an additional 10%. Thank you, Chris.

For anyone considering whether or not to use Bambee, please do. Our original 1-star review was merely because of an isolated issue. Prior to this, we had zero issues.

ORIGINAL May 8th, 2023
As a small business and 100% disabled veteran-owned company, we used Bambee for our HR needs, they were great at first, but after renewal, it went up 150%. How is that even legal? We sent emails back and forth to cancel. They offered a 30% discount not to cancel, we decided to do it and then to our surprise they charged us the full amount. After we sent an email stating we would take the 30%. They are cheating clients and then telling them they cannot cancel for a refund. Then tell me to read the renewal I signed, but yet I could not find the contract on the site. I had to send a message to get a copy of it. Very frustrating dealing with customer service, they are not client friendly if I am renewing, why not give me the discount automatically? Beware and read everything!!

6 de mayo de 2023
Opinión espontánea
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Respuesta de Bambee

Thank you for the feedback. I apologize that you did not have a pleasant experience. That is certainly not the experience that we want any of our customers to receive. We always strive to support small business owners like yourself. If possible, I want to personally address your concerns you experienced with your Bambee Account. Please reach out to me directly at customercare@bambee.com
Chris, Director-Customer Support

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