Bamboogiant Opiniones 

24
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the moment I spoke to Matt not only was his knowledge apparent, but so was his customer service. He advised me what bamboo would be best for my needs. I wanted a specific date for delivery an... Ver más

Valorada con 5 estrellas sobre 5

I was a bit wary of ordering from here because the price of their black bamboo is very competitive compared to some of the other sellers I found (some others have similar pricing at face value, but de... Ver más

Valorada con 1 estrellas sobre 5

Bone dry, brown/black leaves of 3 bamboo. Spent days sawing them out of their pots, clearing thousands of leaves from the floor. Tried to revive. Waste of time and they infected my bamboo which had re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found bamboo giant after another company failed me terribly and left me with just a few days to complete on a garden design project. Matt sorted me out with large palms and bamboo screening in just... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero
  2. Jardín

Escrito por la empresa

BambooGiant is a family affair, a husband and wife with the 'willing' help of our children and the strong backs of our wider family. Our Sussex-based nursery is a mixture of plants, from the everyday shrubs to palm trees, topiary, and of course bamboo. The idea for this website was simply a reaction to the incredible resurgence bamboo has enjoyed in recent years, its by far the biggest selling plant we have at the nursery. So we've decided to ride the wave of bambooism, and start selling bamboo plants online to a wider audience.. Have a good look around, we have some lovely bamboo plants for sale.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(24)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent knowledge and great customer service.

From the moment I spoke to Matt not only was his knowledge apparent, but so was his customer service.
He advised me what bamboo would be best for my needs.
I wanted a specific date for delivery and 8 bamboos and four planters arrived as agreed.
A great person to interact with.
The bamboo and planters look fantastic.

25 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of money.

Bone dry, brown/black leaves of 3 bamboo. Spent days sawing them out of their pots, clearing thousands of leaves from the floor. Tried to revive. Waste of time and they infected my bamboo which had remained healthy for years! Never again.

24 de agosto de 2025
Opinión espontánea
Logotipo de Bamboogiant

Respuesta de Bamboogiant

Hello EDF I am sorry that doesn't sound like our bamboo at all, could you please provide a few more details about the order and I can investigate. Regards Matt

Valorada con 5 estrellas sobre 5

I was a bit wary of ordering from here…

I was a bit wary of ordering from here because the price of their black bamboo is very competitive compared to some of the other sellers I found (some others have similar pricing at face value, but delivery was £50+). Happy to say that the bamboo is exactly as described, easily 250cm tall (maybe a bit more) and completely healthy. Very good service and very competitive pricing. The courier they used, XDP, did a great job as well.

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Matt was amazing- I’ve never bought…

Matt was amazing- I’ve never bought plants on line before. At every stage through delivery Matt was AMAZING. If you are unsure about this company or doubtful about ordering plants / trees online - you have no problems here

6 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful plants

Beautiful plants. Excellent advice and help. Very quick delivery. Highly recommend this company

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent customer service from start to finish. Couldn’t believe how quick delivery was. On top of that the bamboo I ordered looks amazing in my garden and it was half the price of other retailers.

Very very happy with my purchase and I loved the confirmation email I got sent.

Will definitely shop here again

6 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys are really helpful

These guys are really helpful and extremely knowledgeable about bamboos. My order of Phyllostachys Aurea bamboo and planter arrived in perfect condition and in lightning fast time all the way from Sussex to North Wales. Will definitely use this firm again.

31 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, helped me change my order after I picked the wrong bamboo for my needs. Great communication, plants showed up today and are very healthy and look great. Would highly recommend

15 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptionally good service

Goodness me, what an absolute delight, to discover an organisation that's so efficient. Not only was my plant delivered with lightning speed, and the quality superb, bamboos so green, lush and dense, but emails followed explaining how they should be cared for. They were very well packaged too. I decided on this company as it was the only one I found with exceptional reviews. You won't be disappointed.

15 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Bamboo

Excellent company to do business with and great communication. Bamboos arrived very healthy and bushy (2m +) in height as described, would definitely recommend this company Bamboogiant.
Thanks once again.

15 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent plants and excellent

I found bamboo giant after another company failed me terribly and left me with just a few days to complete on a garden design project. Matt sorted me out with large palms and bamboo screening in just a 2 day turn around. The plants were lush, sizable and in perfect condition. I could not be happier and would recommend time after time. Even passers by were complimentary of the stock. I'm so grateful for their help and will definitely be using them again.

13 de agosto de 2022
Opinión espontánea
Logotipo de Bamboogiant

Respuesta de Bamboogiant

Thank you for taking the time to leave a review Molly it's much appreciated. I'm really pleased we could help you out and you managed to get the project completed in time.

Valorada con 5 estrellas sobre 5

Ordered two one better than the other

Ordered two one better than the other, however still better than ones I have purchased from other places!

Sent from Matt and the team with love, Packed with care, delivered with care.

Have settled in well and look great, healthy and strong.
Matt great advise, and reminder to water, your passion for your Bamboos speaks for itself !
Thank you, I'm so tempted to order another one or maybe two!
Sylvie

16 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company

Having been let down twice by another online bamboo company I did some research, saw these good reviews and was not disappointed. Excellent communications with a prompt delivery of lovely healthy bamboo tress. Five star customer service before, during and after sale. Would highly recommend.

18 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great bamboo

Fabulous despatch email and the bamboo arrived in perfect condition thanks to those buddist monks 😆, great company.

26 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous customer service and bamboo!

This company has been great from first contact. I didn't know what type to get and emailed; Matt replied within a couple of hours giving advice and recommending something different (and cheaper) to what I had planned. Delivery was delayed by a day during transit but again Matt was excellent with communications. The care sheets, complementary fertiliser and humorous emails really appreciated. Plant looks great too. Would definitely use again and highly recommend.

22 de agosto de 2020
Opinión espontánea

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