The car overall is good. However, the way we contacting the center to fetch us from airport may need improve because I dial twice to center for pickup. Seems like center service answer by system. And... Ver más
Localización
Cambiar localizaciónFerguson Street 13, 6105 Kewdale, Western Australia, AU
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We had a car that was easy to drive in unfamiliar territory. However communication on return was difficult to understand as we had a person from a different culture and language which was a bit hard... Ver más
Extremely reasonable and friendly staff. Pickup was quite fast as well. An area for improvement is to send an acknowledgement that the request for airport shuttle had been received and approx how long... Ver más
La empresa ha respondido
The staff, at both pick up on the 13th august and drop off on 30th august were friendly, efficient and professional. They made the whole process feel relaxed and smooth. Well done.
Información sobre la empresa
Sobre Bargain Car Rentals Australia - Perth Airport
Escrito por la empresa
New Cars, Bargain Prices!
You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!
We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.Información de contacto
Ferguson Street 13, 6105, Kewdale, Western Australia, Australia
- +61 8 6117 3953
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Car was great
Car was great. Pick up on arrival at terminal was slow and confusing. I was at the correct pick up place but had to ring a few times to get the shuttle bus. The dropping of the car at the end of the holiday was must more efficient that the beginning of the trip.

Respuesta de Bargain Car Rentals Australia - Perth Airport
Great communication and pick up/drop…
Great communication and pick up/drop off service. Fantastic rates. Customer service at the depot was brilliant and friendly. Vehicle was in good condition.

Respuesta de Bargain Car Rentals Australia - Perth Airport
Great price, good service
Easy enough experience- they are still new so a bit slow getting everything organised.
Price was great, car clean and ready on arrival. Would use again.

Respuesta de Bargain Car Rentals Australia - Perth Airport
Waiting for about 80 minutes for the…
Waiting for about 80 minutes for the pick up car, despite several calls, was told to arrange own transport as they could not make arrangement, end up taking Uber (struggle quite a bit as not prepared, key in wrong address and take me about 50 minutes to reach the car center, never experience this before.

Respuesta de Bargain Car Rentals Australia - Perth Airport
Everything
Everything, smooth and efficient check_in and pick up of the car. Had booked a RAV4 Hybrid, ended up getting a 2 month old Subaru Forrester Hybrid and reasonably priced. Return of the car was also very smooth and found the staff very friendly and customer oriented. Good experience overall. Will definitely hire from Bargain again.

Respuesta de Bargain Car Rentals Australia - Perth Airport
Great Place to Hire Cars
Staff are friendly and car had just been serviced and was very clean. Thanks :)

Respuesta de Bargain Car Rentals Australia - Perth Airport
Friendly and helpful staff
Friendly and helpful staff, great experience. Wouldn’t hesitate to hire again

Respuesta de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport
Insurance
Car was fine, as was the transport to and from the airport. We were disappointed in what happened with the insurance. We had organised insurance through another site (Expedia) and when I mentioned this to the staff member repeatedly, he insisted that it did not matter and whatever accident that might happen whether it was our fault or not, would be charged at $5500.00
We then paid the insurance with $0.00 excess which was nearly double what we paid on Expedia only to find out from another customer that having insurance through Expedia would have been fine as they sort out the payment if anything goes wrong.
We felt like we had been lied to when it came to the insurance

Respuesta de Bargain Car Rentals Australia - Perth Airport
While booking we were offered a Hybrid…
While booking we were offered a Hybrid RAV 4, so booked.
At pick up we were informed that don't have RAV 4 at all. So why offer when you don't have.
We got Hybrid Subaru - was comfortable

Respuesta de Bargain Car Rentals Australia - Perth Airport
Good company, disappointing service
Had no issues with company itself, apart from not knowing it was third party company.
Pick up was great
Collection from agent was abrupt and negative, not welcoming.
Felt put off by having our own insurance, and not buying premium through carjet
(Karrie/kerry??) said if we scratch or small dent in car we would have to pay full excess $5500 regardless of our insurance or size of claim - that is not on.
We were on edge the whole holiday
Put a dampener on where we parked.
Car was returned in Prestine condition
Same lady served us upon drop off with same negative energy
No comments were made no communication . Lack of direction on where to put our luggage. Very mucky setup
We give her a 1/5
shuttle 5/5 very chatty
One team member has let this company down
Price awesome

Respuesta de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport
Overall
Overall, subperb service from pickup to handover the cars.
Special thanks to jass.
Highly recommended

Respuesta de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport
Car was damaged in a hit-and-run…
Car was damaged in a hit-and-run incident which has proved very hard to claim and so we are on the hook for various exorbitant charges plus cost of repairs. The independent repair assessment has a number of massively inflated or nonsensical line items. Bargain Car Rentals should have pushed back but unfortunately they have no incentive to do so.
The manner of several employees was also quite rude and uncaring.

Respuesta de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport
Clean and great car
Fast and simple processes. Friendly staff. Car is in great condition. Whole experience would have been perfect if the in car entertainment system is preloaded with Android Auto app.

Respuesta de Bargain Car Rentals Australia - Perth Airport
Great car at a reasonable price
Great car at a reasonable price, and staff were very helpful

Respuesta de Bargain Car Rentals Australia - Perth Airport
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.