Bargain Car Rentals Australia - Perth Airport Opiniones 

122
TrustScore: 4.5 sobre 5

4,5

Ferguson Street 13, 6105 Kewdale, Western Australia, AU


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The car overall is good. However, the way we contacting the center to fetch us from airport may need improve because I dial twice to center for pickup. Seems like center service answer by system. And... Ver más

Valorada con 4 estrellas sobre 5

We had a car that was easy to drive in unfamiliar territory. However communication on return was difficult to understand as we had a person from a different culture and language which was a bit hard... Ver más

Valorada con 5 estrellas sobre 5

Extremely reasonable and friendly staff. Pickup was quite fast as well. An area for improvement is to send an acknowledgement that the request for airport shuttle had been received and approx how long... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff, at both pick up on the 13th august and drop off on 30th august were friendly, efficient and professional. They made the whole process feel relaxed and smooth. Well done.


Información sobre la empresa

  1. Agencia de alquiler de automóviles

Sobre Bargain Car Rentals Australia - Perth Airport

Escrito por la empresa

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Información de contacto

  • Ferguson Street 13, 6105, Kewdale, Western Australia, Australia

  • +61 8 6117 3953

4,5

Excelente

TrustScore: 4.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(122)

9825 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Car was great

Car was great. Pick up on arrival at terminal was slow and confusing. I was at the correct pick up place but had to ring a few times to get the shuttle bus. The dropping of the car at the end of the holiday was must more efficient that the beginning of the trip.

19 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We appreciate your feedback. We are glad you enjoyed the car and will review our shuttle service to improve efficiency for future pick-ups.

Valorada con 5 estrellas sobre 5

Great communication and pick up/drop…

Great communication and pick up/drop off service. Fantastic rates. Customer service at the depot was brilliant and friendly. Vehicle was in good condition.

22 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We appreciate your kind words and look forward to having you next time!

Valorada con 4 estrellas sobre 5

Great price, good service

Easy enough experience- they are still new so a bit slow getting everything organised.
Price was great, car clean and ready on arrival. Would use again.

20 de abril de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We appreciate your feedback and are glad you found the car clean and ready. We're working to improve our efficiency.

Valorada con 1 estrellas sobre 5

Waiting for about 80 minutes for the…

Waiting for about 80 minutes for the pick up car, despite several calls, was told to arrange own transport as they could not make arrangement, end up taking Uber (struggle quite a bit as not prepared, key in wrong address and take me about 50 minutes to reach the car center, never experience this before.

21 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

It's regrettable that there was such a hard time getting to our depot. Our shuttles run as often as they can; however, if the depot is particularly busy, there can be delays. We're sorry for the inconvenience, and we're glad to hear you were able to get to the depot in the end.

Valorada con 5 estrellas sobre 5

Everything

Everything, smooth and efficient check_in and pick up of the car. Had booked a RAV4 Hybrid, ended up getting a 2 month old Subaru Forrester Hybrid and reasonably priced. Return of the car was also very smooth and found the staff very friendly and customer oriented. Good experience overall. Will definitely hire from Bargain again.

20 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're happy to hear your check-in, car pickup, and return were smooth and efficient. We appreciate you highlighting our friendly and customer-oriented staff. We look forward to assisting you again!

Valorada con 5 estrellas sobre 5

Great Place to Hire Cars

Staff are friendly and car had just been serviced and was very clean. Thanks :)

19 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're glad our staff was friendly and the car was clean and serviced. Thank you!

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff, great experience. Wouldn’t hesitate to hire again

19 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're glad our staff was friendly and helpful. Thank you for your kind words; we appreciate your feedback!

Valorada con 5 estrellas sobre 5

Great welcome

Great welcome. Affordable for ten days driving.

16 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're glad you enjoyed your experience. We appreciate your feedback.

Valorada con 2 estrellas sobre 5

Insurance

Car was fine, as was the transport to and from the airport. We were disappointed in what happened with the insurance. We had organised insurance through another site (Expedia) and when I mentioned this to the staff member repeatedly, he insisted that it did not matter and whatever accident that might happen whether it was our fault or not, would be charged at $5500.00
We then paid the insurance with $0.00 excess which was nearly double what we paid on Expedia only to find out from another customer that having insurance through Expedia would have been fine as they sort out the payment if anything goes wrong.
We felt like we had been lied to when it came to the insurance

16 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're sorry that you feel like you were lied to. Expedia offers coverage through a company called RentalCover.com, who state on its website that it will "reimburse the excess that you must pay under your rental agreement", which means that the cost of the excess is payable to Bargain in case of an accident, and you can then file a claim to be reimbursed. We apologise if this was not clear, however the information you were provided by the depot staff was accurate in that regard.

Valorada con 4 estrellas sobre 5

While booking we were offered a Hybrid…

While booking we were offered a Hybrid RAV 4, so booked.

At pick up we were informed that don't have RAV 4 at all. So why offer when you don't have.

We got Hybrid Subaru - was comfortable

15 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We appreciate you sharing your booking experience. We understand your disappointment regarding the vehicle change. We're glad the Hybrid Subaru was comfortable for you.

Valorada con 4 estrellas sobre 5

Good company, disappointing service

Had no issues with company itself, apart from not knowing it was third party company.
Pick up was great
Collection from agent was abrupt and negative, not welcoming.
Felt put off by having our own insurance, and not buying premium through carjet
(Karrie/kerry??) said if we scratch or small dent in car we would have to pay full excess $5500 regardless of our insurance or size of claim - that is not on.
We were on edge the whole holiday
Put a dampener on where we parked.
Car was returned in Prestine condition
Same lady served us upon drop off with same negative energy
No comments were made no communication . Lack of direction on where to put our luggage. Very mucky setup
We give her a 1/5
shuttle 5/5 very chatty
One team member has let this company down
Price awesome

26 de mayo de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We appreciate you sharing your detailed feedback. We are concerned to hear about your experience with one of our team members and the issues regarding the insurance explanation. We are reviewing your comments to ensure our service consistently meets expectations.

Valorada con 5 estrellas sobre 5

Overall

Overall, subperb service from pickup to handover the cars.
Special thanks to jass.
Highly recommended

11 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're so happy to hear you had superb service from pickup to handover! We appreciate your kind words and will pass that on to Jass.

Valorada con 5 estrellas sobre 5

Fast fuss free service

10 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We appreciate your five-star rating! We are so glad you enjoyed our quick and easy service. We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Nice car

Nice car , good price, easy check in, quick return of bond .

9 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're glad you found our car nice, the price good, and check-in easy.

Valorada con 1 estrellas sobre 5

Car was damaged in a hit-and-run…

Car was damaged in a hit-and-run incident which has proved very hard to claim and so we are on the hook for various exorbitant charges plus cost of repairs. The independent repair assessment has a number of massively inflated or nonsensical line items. Bargain Car Rentals should have pushed back but unfortunately they have no incentive to do so.

The manner of several employees was also quite rude and uncaring.

9 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We are truly sorry to hear about the difficulties you've faced after the incident and the concerns regarding the repair assessment. We understand your frustration with the charges and the service you received from our team. We are reviewing your feedback internally.

Valorada con 5 estrellas sobre 5

Efficient service

Efficient service, great and friendly ppl, good pricing too

8 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're glad you enjoyed our service!

Thank you!

Valorada con 5 estrellas sobre 5

Great at everything

Great price, car very good, good service, friendly staff

22 de mayo de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're so glad you enjoyed our service! Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Clean and great car

Fast and simple processes. Friendly staff. Car is in great condition. Whole experience would have been perfect if the in car entertainment system is preloaded with Android Auto app.

7 de junio de 2026
Logotipo de Bargain Car Rentals Australia - Perth Airport

Respuesta de Bargain Car Rentals Australia - Perth Airport

We're delighted to hear you found our processes fast, simple, and our staff friendly! We appreciate your feedback regarding the in-car entertainment system.

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