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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a complicated puzzle to solve being able to price frames, art and sizes. Carl installed the plugin for me and after a few back and forths it is working beautifully. I appreciate the time this... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Barn2 Variations plugin offers a simple yet highly functional solution to displaying multiple product variations within a single graphic area on a web page. Our customers love the ability to easil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

"Building a high-end embroidery and print studio (Atlas 76) requires more than just a 'shop'—it requires a production engine. The Barn2 Product Options and Product Table plugins are the only tools t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been using the Posts Table plugin for a couple of years now, very successfully. It's allowing me to present a whole collection of audios, highly searchable, including use of keywords and a sea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. también en la categoría
  3. Empresa de medios de comunicación
  4. Proveedor de software
  5. Proveedor de soluciones para eCommerce
  6. Tienda de software

Escrito por la empresa

Barn2 offers hand-crafted plugins for WordPress websites & WooCommerce stores. The company was founded in 2009 and has been focusing on WordPress plugins and WooCommerce plugins since 2016. Our premium plugins are developed and supported by our lovely team of experts.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(144)

24 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bad customer support

This company not only forces you to use their products by disabling functions you can use with other free plugins, but they don't give you live customer service or support like everyone else, they are quite expensive and you have to adapt to their time, they won't adapt to yours.
I am in the Americas, they sell their product to this part of the world, but they do not give customer support during our hours of 8 AM to 6 PM, now I have to wait for them to feel like answering and I will have lost today Friday and later tomorrow Saturday and Sunday to finish my project.

8 de agosto de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Hi Carlos, I'm confused by your review because:

1. We don't disable functions that you can use with other plugins - what do you mean by this?

2. We do offer live chat support and you have previously done a live chat with us, as well as receiving email support.

2. We intentionally overlap with US time by several hours, although I accept there is a gap. I checked the response times on all your previous support tickets and we replied to them all within 4-5 hours. I'm sorry that we don't offer 100% coverage with the US though.

I would appreciate it if you would update your review because we have worked hard to provide you with good and timely service, our WooCommerce Product Options and WooCommerce Bulk Variations plugins meet all the requirements that you have mentioned to us, and a 1* review doesn't seem fair.

Thank you

Valorada con 5 estrellas sobre 5

Very good customer service

This company has a really good customer support in my opinion. They do a good job! If you face a problem they are very cooperative in finding a solution! You can feel that it's not only about earning money. It's all about satisfied customers. They make very good products and though you can always find some missing features, they are willing to look into or to put it on their to do list!

5 de agosto de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your reply, I'm pleased you are happy with the support and will pass your feedback to the team.

Valorada con 3 estrellas sobre 5

Pretty quick to reply and very polite!

Pretty quick to reply, and very polite. (!important)
But I'm finding all my answers before they reply, so I'm not really getting any "support" LMAO!

The tool is missing some much need features for "higher end / Advanced" uses so I'm building them myself...

1 de agosto de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm glad you are happy with the speed of our support and that you are able to find answers yourself, e.g. from our knowledge base.

Sorry to hear that the plugin is missing some of the features you want. Please send us as many feature requests as you like, as we keep track of these and take them very seriously. We add new features based on the number of people requesting them, so this makes a real difference.

Valorada con 5 estrellas sobre 5

I built my first subscription site…

I built my first subscription site using WooCommerce and I used 2 of Ban2 Plugins the product table and the product filter plugin. Both are great plugins and the interfaces on both are easy to use. Both had all the options I needed. BUT the most outstanding thing with Barn2 Plugin was the support. I would highly recommend Barn2

31 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you so much, we're glad our plugins provided everything you needed and that our support met your expectations.

Valorada con 5 estrellas sobre 5

Bardn2 team goes the extra mile

This is a great plugin and the team was helpful on providing extra support for us to do some customization on our site.

31 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you so much, I'm glad we could help with your customization to tailor the plugin to your needs.

Valorada con 5 estrellas sobre 5

Great after sales support!

Great after sales support!

We purchased the Document Library Pro plugin from Barn2, and we have had a lot of difficulties adjusting it/customizing it to suit our needs.

So we reached out to support with various questions and we have probably written back and forth 15-20 times by now.. Each time they came back with a precise answer and we were able to make the necessary changes.

I have never encountered such an efficient (and free) after sales support from a plugin before. So kudos to you and a big shoutout to Adrian who has been more than helpful!

31 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I will pass your kind words to Adrian.

Valorada con 5 estrellas sobre 5

Très bon plugin

Très bon plugin, code propre. Mais également un support irréprochable.
Je recommande à 100%

25 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Merci beaucoup pour votre avis, nous l'apprécions vraiment.

Valorada con 5 estrellas sobre 5

Woocommerce Filters Support

The support for WooCommerce Filters is fantastic. They take the time the understand an issue and are quick to deliver a solution or fix. The response times are also great. I recommend this product for filtering WooCommerce products.

23 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm glad you were happy with our support and response times, as well as WooCommerce Product Filters itself.

Valorada con 5 estrellas sobre 5

Great plugin

Great plugin. Does exactly what i wanted and the customer support is wonderfull

18 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you very much for your review, we really appreciate it.

Valorada con 5 estrellas sobre 5

We organized over 1200 documents into a…

We organized over 1200 documents into a trackable library across a 10 child multisite. No more hunting for locations or worrying about outdated content...And it looks good too.

17 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you for your review! We're glad you're satisfied with the functionality and appearance of your plugin!

Valorada con 5 estrellas sobre 5

I had a coding problem with the post…

I had a coding problem with the post table pro plugin and the support helped me, even the task was out of the normal suppert scope.

28 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you kindly for your review! We're glad our support team was able to sort things out for you.

Valorada con 5 estrellas sobre 5

Outstanding Assistance from Akramul Hasan

Akramul Hasan was incredibly patient and demonstrated extensive knowledge throughout our interaction. He took the time to thoroughly understand my issue and provided effective solutions.

Great job!

4 de julio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you for your review. We're always happy to know our team is meeting and exceeding your expectations!

Valorada con 5 estrellas sobre 5

Great Support

I've been using their protected categories plugin to set up regional pricing. It works well. The only problem I had was with the license randomly de-activating. I think it had something to do with our WordPress setup, but we couldn't figure out how to fix it. The Barn2 support team resolved the problem for us. They were awesome and super helpful.

24 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you for your review, I'm glad you find WooCommerce Protected Categories helpful for charging different product prices per region, and that we could help you with the license issue. Get in touch if you need any more help with anything.

Valorada con 5 estrellas sobre 5

Barn2.com is TERRIFIC

Barn2.com is TERRIFIC, and their Support Techs and Engineers are AWESOME & FANTASTIC!!! I don't want to single anyone out by name, as I don't know that they want their names listed on this Survey, but they ALL are TREMENDOUSLY GOOD AT WHAT THEY DO!!!

I have been helped out SO MANY TIMES by them all!

I HIGHLY RECOMMEND Barn2.com's Plugins and their Support to back them up TO ANYONE that wants to build a TERRIFIC Website presence Online!!!

Blessings2u!!
~Roger Funk, II

20 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you so much, I'm glad you were happy with both our plugins and support.

Valorada con 5 estrellas sobre 5

We had an issue when WP-Rocket was…

We had an issue when WP-Rocket was caching the code. Tech support at Barn2 spotted it and suggested a remedy that worked. Only took a couple of hours.
Can't ask for better support.

13 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you for your review John! We're very happy that our support team was able to sort you out promptly.

Valorada con 5 estrellas sobre 5

I purchased a product options plugin…

I purchased a product options plugin for my webshop, for price calculation for customized products, and I am really happy with my purchase, they are also very quick to answer email when you need help.

12 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you for review. We're glad you're happy with WooCommerce Product Options and our overall support!

Valorada con 5 estrellas sobre 5

Great support combo: very friendly and very competent!

I received terrific support on this issue. I probably could have figured out the cause of the problem on my own, in a couple of years! Great attitude of wanting to get the problem resolved, whatever it took! It turned out that what looked like a revision problem with a plugin wasn't a problem with a plugin, but a problem of me having a page in 'Draft' status. Couldn't have been nicer about getting to the bottom of fixing it! Thanks Adrian, and thanks to the Support team!
Jim Marnell

7 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm glad Adrian was able to figure out the cause of the problem.

Valorada con 5 estrellas sobre 5

Wholesale Pro WORKS PERFECTLY!

Barn2's Wholesale Pro plugin works PERFECTLY!

Outstanding customer service when I had questions.

I've purchased several plugins from this company, and they all work seamlessly together, allowing me to add a highly customized wholesale side to my client's current retail WordPress website.

HIGHLY RECOMMEND!

4 de junio de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you very much for your review, I'm glad our plugins are helping to meet your client's requirements.

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