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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a complicated puzzle to solve being able to price frames, art and sizes. Carl installed the plugin for me and after a few back and forths it is working beautifully. I appreciate the time this... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Barn2 Variations plugin offers a simple yet highly functional solution to displaying multiple product variations within a single graphic area on a web page. Our customers love the ability to easil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

"Building a high-end embroidery and print studio (Atlas 76) requires more than just a 'shop'—it requires a production engine. The Barn2 Product Options and Product Table plugins are the only tools t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been using the Posts Table plugin for a couple of years now, very successfully. It's allowing me to present a whole collection of audios, highly searchable, including use of keywords and a sea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. también en la categoría
  3. Empresa de medios de comunicación
  4. Proveedor de software
  5. Proveedor de soluciones para eCommerce
  6. Tienda de software

Escrito por la empresa

Barn2 offers hand-crafted plugins for WordPress websites & WooCommerce stores. The company was founded in 2009 and has been focusing on WordPress plugins and WooCommerce plugins since 2016. Our premium plugins are developed and supported by our lovely team of experts.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(144)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great plugin

Great plugin. Works as expected and saved our company thousands of dollars over switching to an ERP platform.
Had a slight glitch in setting up but it was an issue with my page builder and not the plugin. Super fast support.

6 de enero de 2025
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm pleased to hear that the plugin saved you so much money and that we were able to help you to resolve the issue caused by the page builder.

Valorada con 4 estrellas sobre 5

Almost perfect...

This has been a very frustrating plugin to work with for me. For the most part, experience with support has been very good to great, which is why I'm giving 4 stars. I wouldn't have been able to use this plugin without that. The response times are reasonable, and once I got it set up the way I needed to it's been exactly what I need. Probably the most frustrating part for me was that there are some nuances to this tool that are important to know but not obvious to figure out, such as the table not updating when new docs were added due to the caching option being checked. There seemed to be several little road blocks that I encountered that made the building experience a bit maddening. Luckily, most of the support has been extremely helpful and they have helped me navigate the process, I am very happy with the outcome. Akramul Hasan has been super helpful!

19 de diciembre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Hi Julianne, thanks for your review and for your kind words about our support and Akramul in particular - I will pass your comments to him.

Sorry to hear that the Document Library Pro plugin has been frustrating for you. We're currently in the process of redesigning some of the admin pages to make it easier to do tasks such as choosing your columns and controlling how the links to the documents work, so hopefully that will help.

Valorada con 3 estrellas sobre 5

Great plugins, but support speed lets it down

Great plugins, but support is incredibly slow.

I really like Barn 2 plugins. They are solid, do exactly what they claim to do, and fill important niches.

The main let-down is speed of support.

For example:

1) Initial online chat enquiry
Wait 24 hours no reply
2) Submit a support ticket
Wait 36 hours for a reply
3) Ask a question
Wait 24 hours for a reply
4) Asked another question
Wait 72 hours for a reply
5) Moved to new support person who asks the same questions as the first person.

If they could nail their support times, would be a killer combo.

I under BF slows things down, but this was also an experience with a previous non-BF plugin from them (albeit not quite as slow

10 de diciembre de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Hi Dylan, thanks for your kind words about our plugins. Sorry for the slower support times, which were mostly during the Black Friday period - this is our busiest time of year by far, and our support times are normally much faster.

Valorada con 2 estrellas sobre 5

Bad support for a paid plugin

For a paid plugin, the customer support is disappointing. The team often assumes users lack basic knowledge of the plugin, making it difficult to have meaningful discussions or get effective assistance. Additionally, their documentation is quite limited, leaving much to be desired in terms of clarity and guidance.

28 de octubre de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Hi Pedro, thanks for your review. I'm very sorry that our support was slower than usual - this is due to the busy Black Friday period and we're normally much faster than that, but I accept that you waited longer than usual.

I'd love to hear more about what you felt was missing from the WooCommerce Discount Manager documentation, as we aim to make this as comprehensive as possible. We can definitely publish additional articles to fill any gaps you're found if you let us know what they are.

Valorada con 5 estrellas sobre 5

Consistent support and improvement

Fantastic plugin for taking care of EU VAT with Easy Digital Downloads. I've had many conversations with support over the years, and they have been responsive and understanding through it all. Well done!

3 de diciembre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thanks for your review Shane, I have passed your kind words to the support team.

Valorada con 5 estrellas sobre 5

Contacts très professionnels

L'équipe est très réactive tant pour de l'aide que pour des corrections de bug.
Je recommande cette société et leur plugin Document Library Pro.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Merci pour votre avis, nous sommes heureux que vous soyez satisfait de notre plugin Document Library Pro.

Valorada con 5 estrellas sobre 5

Great company to work with!

The Barn2 team has always been very helpful! Every time I have needed them for one of their plugins, they always address my needs promptly and professionally. 10/10 I would definately use them again for my website needs.

4 de noviembre de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm glad you are happy with our support.

Valorada con 5 estrellas sobre 5

Trouble with suspicious non-members at checkout

I recently experienced several checkout exploitations from unapproved users on a members only store. We added a custom popup message at checkout with an email opt-in, which was suspiciously being accessed and sending lots of spam mail. The support team at Barn2 was very thorough in helping me troubleshoot potential vulnerabilities and loopholes in woocommerce. They responded to my support ticket very quickly and provided real answers right away, while offering their recommendation to beef up my security on my checkout page. As it stands now installing a google recaptcha checkbox on the pop up message is doing the trick to stop spam attempts. Barn2 support always offers useful help even when support goes beyond their own products!

1 de noviembre de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review Tim, I'm glad we were able to help you get the problem sorted.

Valorada con 5 estrellas sobre 5

Great Product (Document Library), Great Customer Service

My organization is using BP's Document Library plugin. We really enjoy the user-friendly interface and ease of use. More than anything we appreciate the team's customer service and response to questions.

14 de octubre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thanks for your review Rick, I'm glad you are happy with Document Library Pro and our support.

Valorada con 5 estrellas sobre 5

New fastcart feature added and revised

I asked for a feature that fastcart did not have. They eventually added that feature and emailed me that it was now available. I used it and needed it to be revised. They then sent me the extra code to add, and its now working beautifully.
Support was very responsive.

7 de octubre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thanks for your review, I'm glad you are happy with the new WooCommerce Fast Cart feature and the customization we sent you.

Valorada con 5 estrellas sobre 5

They are fast

They are fast, courteous, and very knowledgeable.

9 de octubre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thanks for your review, we really appreciate it.

Valorada con 5 estrellas sobre 5

Solid WP Plugin Developer

Great, quick solution for sharing documents on my website. Support was fast and helpful.

1 de octubre de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm glad you are happy with Document Library Pro and our support.

Valorada con 5 estrellas sobre 5

Quick answers and good plugins!

Quick answers from the support and very good plugins! I really like working with Barn2 because if your run in to problems or have any form of questions, they answer quick and are very understandable! Will work with them more. ;-)

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thanks for your review, I'm glad you are happy with our support and we look forward to continuing to help you in the future!

Valorada con 5 estrellas sobre 5

Woocommerce Product Options Plugin and Support

This plugin, with it's conditional logic component is a pleasure to use.

When I hit a bump with getting the product options to show in pages using WC-single-product blocks, with custom templates (using site-origin), the Barn2 team made the effort to provide me with additional code snippets to hook in with the custom template.

I really appreciate the commitment to provide their users the best that they can offer, and support them. For myself, it made a seemingly impossible task possible.

16 de agosto de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review, I'm glad we were able to get your product options working correctly with your Site Origin templates.

Valorada con 5 estrellas sobre 5

Super plugin and super support! 10/10

We are using the plug-ins of Barn2.com and they are awesome! I had some questions about the customisation and the support replied so fast and they where extremly helpfull! Would recommend Barn2 10/10!

29 de agosto de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thanks for your review!

Valorada con 5 estrellas sobre 5

Great Experience!

Reached out to Support and had a really great experience and very fast response from Edge. They were very kind to my very newbie question! Thank you!

22 de agosto de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thanks for your review! I have shared your positive feedback with Edge.

Valorada con 5 estrellas sobre 5

Great Plugins - Great Support

I've needed to contact support at Barn2 a couple of times now and it's not as stressful as it is with other developers because I know exactly what I'm going to get from them- a quick response and reliable and knowledgeable help. The Barn2 Plugins are very stable and easy to use, and the vast array of different plugins they offer make it easy to do so many different things on our site without introducing all of the potential problems that come along with mixing and matching plugins. Everything just seems to work...and in the rare case an issue arises, they are fast and helpful!
One other thing we love about Barn2 is their official YT videos. They make using their plugins that much easier!

13 de agosto de 2024
Opinión espontánea
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Respuesta de Barn2 Plugins

Thank you very much for your review Scott, I'm pleased you are happy with the support, products and our YouTube channel and have passed your positive feedback to the relevant team members.

Valorada con 5 estrellas sobre 5

Problem that we could not resolve

We had a problem that we could not easily resolve. Barn 2 replied extremely promptly and supplied us with a variety of links that provided lots of information.
So pleased that we continue to renew our plugins with Barn 2 each year as one never knows when a problem will occur.

9 de agosto de 2024
Opinión espontánea
Logotipo de Barn2 Plugins

Respuesta de Barn2 Plugins

Thank you for your review. We're glad our support team was able to solve your problems quickly.

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