Banner for BASMA.com

BASMA.com Opiniones 

821
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

أنا للحين ما خلصت من رحلة أسناني مع بسمة، لكن إلى الآن مره سعيدة بتجربتي معاهم! 🤍✨ وبالأخص نورة، الله يسعدها، كانت تسهّل علي كل خطوة وتخلّي التجربة أريح وأسهل بكثير. والأجمل إني شفت فرق بأسناني... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

التعامل جدا سلس وسهل وايضا التطبيق والخطوات واضحة مع تعليمات بسيطة خصوصا انه بعض العيادات اعطوني نتائج مختلفة وطويلة المدى مع سعر عالي جدا اما عيادة بسمة جدا سعرها ممتاز مع تعامل جميل وايضا اقل زيارا... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I really appreciated how the customer service team explained everything clearly and took the time to answer all my questions and concerns. What I liked most about Basma is the convenience. Instead of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm very satisfied with the result. The consulting and customer service are incredible. I appreciate all the efforts and a huge thank you to Ms. Alma for her assistance.

Información sobre la empresa

  1. Ortodoncista
  2. también en la categoría
  3. Clínica odontológica
  4. Odontólogo estético

Escrito por la empresa

Who’s BASMA? BASMA offers convenient and affordable doctor-directed treatment for aligning teeth using invisible aligners! We believe that everyone deserves a smile they love. We are a chain of orthodontic clinics in the GCC that deliver human-focused care. We do that using fully digitalized processes with a highly skilled team of professionals who are specialized in making healthy smiles using the latest technology for the diagnosis, treatment, and follow-up of all cases. Using a combination of medical expertise and digitalization, we enable patients to start their journey at one of our clinics, where they get their teeth scanned by our doctors and discuss their personalized treatment plan. We make getting straight teeth easier and more affordable using clear braces. Every treatment plan is designed and supervised by our licensed orthodontists, from your first scan to your final smile. Our app lets you track your progress, view your 3D smile, manage appointments, and chat with our care team anytime. We also offer flexible installment plans to make treatment more accessible, and every treatment is backed by our Smile Guarantee. Beyond aligners, we also offer professional in-clinic teeth whitening to complete your smile. With 6,000+ smiles transformed across 30+ clinics in 12+ countries, we’re proud to be trusted by patients across the region. We value every review, as your feedback helps us keep improving the BASMA experience.


Información de contacto

Get straight teeth in 6-10 months

Book a free 3D scan and see your new smile before you start treatment

4,6

Excelente

TrustScore: 4.5 sobre 5

821 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(821)

124 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Satisfied

My treatment journey was excellent and the support team was very helpful and responsive throughout the process. I am satisfied with the results and I will totally recommend Basma for my friends.

The only issue i faced was at the beginning when the alignments i received didn’t have a space for my buttons. I had to wait 3 weeks to receive a new set of alignments.

7 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I really liked the idea of no appointments

I really liked the idea to upload the progress in pictures instead of dental appointments its saves me time. The staff is great they are always answering me fast and they are so helpful. The experience is going fast and smooth and better that I imagined it.

23 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

I’d like to thank the BASMA team for their professionalism and how easy it was to communicate with them. My experience was truly excellent from start to finish.

3 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Care!

I couldn’t be happier with my experience with Basma! From the very beginning, their team was professional, attentive, and genuinely committed to helping me achieve the smile I’ve always wanted. What truly sets them apart is their exceptional follow-up and dedication to customer satisfaction.

Not only did they design an effective treatment plan, but when a few adjustments were needed along the way, they handled everything at their own expense—no questions asked. Their willingness to go the extra mile made all the difference, and it’s clear that they genuinely care about the outcome and the confidence of their clients.

Thanks to Basma, I now have a smile I’m proud of. Highly recommended to anyone looking for top-notch, customer-focused orthodontic care!

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just completed my dental treatment…

I just completed my dental treatment and couldn’t be happier with the experience! Even if im out of the country, the team consistently followed up on my progress and made sure everything was going smoothly. Their dedication, professionalism, and genuine care stood out every step of the way. The result is amazing, and I’m truly grateful for the excellent treatment and support I received. Highly recommend to anyone looking for high-quality dental care and a team that truly goes above and beyond. Thank you BASMA ❤️

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of the best experiences I’ve ever…

One of the best experiences I’ve ever had!

Basma has been with me every step of the way—from the first interview until now. The team is incredibly professional, kind, and supportive. Special thanks to Dr. Ayat for her amazing care and communication.

Even though I’m in a different country, I never felt the distance. They made everything feel easy and close, and helped me save a lot of time, effort, and money.

Highly recommended! ⭐⭐⭐⭐⭐

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My dream came true…

It was one of my great wishes came true with BASMA , i have my dream smile , the service is perfect the journey was amazing, i would like to thank the team for encouraging me to continue and supporting me . Smooth process and very professional team and doctors.

21 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super professional

Super professional, I couldn’t be happier. From the very beginning, the process was smooth, professional, and incredibly user-friendly. The team was responsive and supportive at every step — from the initial assessment to receiving my custom

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING

Helloooo
I would like to inform that the final result and the customer service in BASMA are AMAZING! 🤩🤩

For any issue I face or info I want to know the customer service were always there for me. Alao, they were taking care of every little detail, so everything went smoothly

Im so happy and glad that i chose u for my smile journey🙏🏼

14 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good experience with basma

Good experience with basma, they always checking with me about my progress, good price for the aligners, i recommend them, the only downside about my experience is that the duration of my treatment was very long, but i get used to the aligners by now :D

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Basma is amazing

التجربه كانت جدا ممتازه و كانو جدا متعاونين معاي انصح بالتجربه👍🏽

12 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Patient should have better details…

Patient should have better details about the treatment before starting it

25 de abril de 2025
Opinión espontánea
Logotipo de BASMA.com

Respuesta de BASMA.com

Dear Wael,

Thank you for your feedback.
We’re sorry to hear that the treatment details didn’t feel clear enough. We always aim to explain everything thoroughly before starting, so we’d really appreciate the chance to understand where the miscommunication may have happened.

However, we weren’t able to identify your file based on the name provided.
Could you please contact us via WhatsApp or through the App chat so we can review your treatment details and support you further?

We’re here to help and would appreciate the chance to resolve this.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más