أنا للحين ما خلصت من رحلة أسناني مع بسمة، لكن إلى الآن مره سعيدة بتجربتي معاهم! 🤍✨ وبالأخص نورة، الله يسعدها، كانت تسهّل علي كل خطوة وتخلّي التجربة أريح وأسهل بكثير. والأجمل إني شفت فرق بأسناني... Ver más
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أنا للحين ما خلصت من رحلة أسناني مع بسمة، لكن إلى الآن مره سعيدة بتجربتي معاهم! 🤍✨ وبالأخص نورة، الله يسعدها، كانت تسهّل علي كل خطوة وتخلّي التجربة أريح وأسهل بكثير. والأجمل إني شفت فرق بأسناني... Ver más
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التعامل جدا سلس وسهل وايضا التطبيق والخطوات واضحة مع تعليمات بسيطة خصوصا انه بعض العيادات اعطوني نتائج مختلفة وطويلة المدى مع سعر عالي جدا اما عيادة بسمة جدا سعرها ممتاز مع تعامل جميل وايضا اقل زيارا... Ver más
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I really appreciated how the customer service team explained everything clearly and took the time to answer all my questions and concerns. What I liked most about Basma is the convenience. Instead of... Ver más
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I'm very satisfied with the result. The consulting and customer service are incredible. I appreciate all the efforts and a huge thank you to Ms. Alma for her assistance.
Who’s BASMA? BASMA offers convenient and affordable doctor-directed treatment for aligning teeth using invisible aligners! We believe that everyone deserves a smile they love. We are a chain of orthodontic clinics in the GCC that deliver human-focused care. We do that using fully digitalized processes with a highly skilled team of professionals who are specialized in making healthy smiles using the latest technology for the diagnosis, treatment, and follow-up of all cases. Using a combination of medical expertise and digitalization, we enable patients to start their journey at one of our clinics, where they get their teeth scanned by our doctors and discuss their personalized treatment plan. We make getting straight teeth easier and more affordable using clear braces. Every treatment plan is designed and supervised by our licensed orthodontists, from your first scan to your final smile. Our app lets you track your progress, view your 3D smile, manage appointments, and chat with our care team anytime. We also offer flexible installment plans to make treatment more accessible, and every treatment is backed by our Smile Guarantee. Beyond aligners, we also offer professional in-clinic teeth whitening to complete your smile. With 6,000+ smiles transformed across 30+ clinics in 12+ countries, we’re proud to be trusted by patients across the region. We value every review, as your feedback helps us keep improving the BASMA experience.
Emiratos Árabes Unidos
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Treatment was relatively short and results were above expectations!
Loved the Basma team
I’m genuinely happy with the results and with my experience with Basma in correcting my smile. Their efforts are clear, and they are extremely attentive to their clients. They didn’t leave me until I was fully satisfied with my final smile. They respond quickly to any issue I faced, whether with appointments or anything else. I honestly felt they spoiled their clients.
The price is very reasonable for clear aligners, especially considering how much better they are compared to metal braces — the difference is huge. Their scheduling is flexible, especially since I live outside the area; every vacation I book an appointment and go.
I’m truly grateful that Allah made my treatment with them easy — a prayer answered, Alhamdulillah. 🤲🏻
I’ll write my review in both English and Arabic for all English and Arabic speakers’ reference.
English:
I’ve started my experience back in June 2024, it simply an amazing experience. Basma made it one of the easiest dental treatments I’ve never expected. They showed me (i) how do clients really care to them, (ii) how the treatment’s process is priority to Basma’s team, and (iii) how to make issues resolved in a professional way. With that said, that made my experience a great one, with no doubt I’ll recommend Basma to all of my friends and family. Additionally, a special thank you goes to the amazing Noura, who walked me through the process without being annoyed (I was very annoying by the way). However, whenever I complained about anything, I know that the second day the issue disappears; therefore, many thanks Noura for the great service and patient throughout the treatment process.
بالعربي:
أتعهد بأن جميع ما سيُكتب هو كلام صحيح ١٠٠٪ والله على ما أقول شهيد.
عيادة بسمة من أول ما تواصلت معهم علشان أبحث عن إمكانية العلاج لأسناني، وتواصل معي المختص باجتماع بسيط يشرح لي عن طُرق العلاج لدى بسمة، حمسني بأن أتخذ الخطوة وأبدأ العلاج معهم، ومنذ بداية علاجي حتى نهايته، لم أشتك يوماً من سوء تعامل أو غير ذلك، بل كان فريق بسمة في قمة الاحترافية والتعامل اللطيف، على رأسهم الأخت نورة الي كانت أول بأول معي في هذه الرحلة العلاجية، وصراحةً، بعض الأحيان أكون عجّاز وأسحب على المواعيد ومع ذلك، فيهم صبر جداً جميل واهتمام للعميل أكثر من رائع، أنصح وبقوة التعامل مع بسمة، وبلا شك سيتم توصية بسمة لجميع الأهل والأصدقاء، وبالختام أكرر الشكر الكبير لطاقم بسمة والعزيزة نورة بشكل خاص.
The journey was great and helpful I could not imagine my teeth would be this perfect in a short period of time and without Basma team help I was not going to reach out the final result, Many thanks.
THey sure work and they are definitely better than those metal braces which always have problems.
but the prices are higher too, so it's a downside.
Im so glad i choose Basma for my treatment. Easy & hassle free!
I had an amazing experience with Basma.
As a lawyer, I was worried that having braces at my age would be embarrassing, but the clear aligners by Basma were completely invisible — even the people closest to me didn’t notice them.
The treatment was quick, painless, and the results were far better than I expected. I could see the change day by day, almost like magic.
The customer service team was extremely professional, responsive, and supportive throughout the entire process.
A special thanks to Noura, my Patient Care Agent, for her continuous follow-up and exceptional support.
I have absolutely no regrets about this experience, and I highly recommend Basma to anyone considering clear aligners
Great and smooth experience! Just finished my treatment! They were very very helpful specially Noura who were always attentive and responsive and ready to help! Great experience overall don’t hesitate start nowww
Everything was on point, the welcoming and the doctors are great.
My experience with Basma was truly wonderful. They really care about their patients and are very cooperative. They won’t let you until you’re completely satisfied with your new smile. Also, the clear aligners are much better and more comfortable than the metal ones.
Basma made my smile back to life i was struggling and i needed to fix my teeth while using something invisible during my work since I’m working in hospitality, up until i found out about Basma they saved my life the Invisalign are very discreet and they did the best work. I got the smile that i was waiting for & i’m happy with my results 🫶🏼👼🏼
Great product and brilliant service delivered by a friendly and reliable team
Despite all the instability and hard times in Lebanon, Basma Clinic has done an excellent job providing the best service without ever compromising quality. They fixed all the things that bothered me with my teeth and made sure I was 100% satisfied before ending my treatment. Even after I had to leave Lebanon and move to the US, they continued sending me my trays and responding to all my concerns. They address issues promptly with so much empathy. I honestly wish they had a branch in the US because I’m certain they could compete at an international level. I’m so proud that a clinic of this caliber is Lebanese.
It was an amazing experience and i want to thank all the team members for their great work, also the result is great , thank you for the amazing journey basma!
My teeth weren’t they best, but after the treatment I had a confidence boost and the results were amazing الحمدلله
10 months, lots of patience, and so many smile checks later, I finally got the results I wanted! The Basma team was incredibly supportive and encouraging the whole way through, especially Alma. Couldn’t have done it without them!
The beginning to end process is fairly easy and straightforward. The support in my opinion is the best part of the process. In terms of results, my teeth are well aligned however they’re not perfect but it’s acceptable for me.
Alma and the team at Basma are outstanding they explain everything in details, i am 5 months in with my treatment and the results are great!
I had a wonderful experience with Basma.com! Their aligner treatment really helped transform my smile, and the whole process was smooth and professional from start to finish. A special thank you to Alma for her kind assistance and guidance throughout – she made everything so much easier. Highly recommend Basma for anyone looking to improve their smile!
I like my new smile a lot. Thank you so much. I needed about 12 more aligners and you provided them to me without any additional charge. I realy appreciate it. I recommend Basma clinic to all my family and friends!
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